Worst hospital ever they do not try to find out what's wrong with you I went after being in a car…read moreaccident for head pain they sent me home e with muscle relaxers I went about 3 more times back to back because my head neck and back was bothering me still sent me home with muscle relaxers and some meds for headaches and refe me to a neurologist who referred me to another neurologist and my appointment was set for October and I knew I wasn't gone make it to then because I knew something was wrong broke down and went to memorial hospital to find out I had done had a damn stroke st Francis hospital sucks

You get ignored and have to be virtually dying to get treated with any degree of care. I do not…read moreknow what others have to brag about regarding this ER. I don't have space to describe the lack of care I got in this ER. I do not like hospitals in the first place. However, this place will double down on your dislike. The reviewers on here giving these one star reviews are telling the truth. It happened to me. This should not be your first choice. They do have some wonderful doctors connected to the hospital that I respect but you will now be seeing them in the ER. It is a different world.

Warning for Everyone If you go for emergency care:…read more 1. Be safe by bringing someone with you who can help you and take up for you. You 100% need someone there to advocate for you! 2.Document *everything* that happens, as it happens. Write down the name of every nurse and doctor who you speak to, and what time you spoke to them. If they're a doctor, then specify whether they're a Resident or an Attending. 3. Take note of each urine and blood sample you provide, who you give it to, and what time you provided it. Do this for any diagnostic testing as well (MRIs, X-Rays, etc.) 4. Even if the staff is impatient or rude, even if they pressure you or coarse you, DO NOT SIGN ANYTHING without reading it & making sure you actually agree with it FIRST. Please keep in mind that there are many Resident physicians there to learn but not necessarily to provide your care. This is why multiple doctors will see you in the course of your visit. Each one may find something different, and some findings won't be documented, even if they're important. If a Resident physician has you sign anything or gives you a care plan, just make sure you confirm that information with the ATTENDING physician. The hospital doesn't usually explain the difference, but the Attending Physician makes the final decisions, and can override everything that's been done and said by any and all Residents. If a Resident finds something important, make sure you tell the Attending Doctor what was found, what time it was found, and the name of the Resident who found it. The emergency department at this place is very busy, often overflowing with patients. Due to the sheer volume of patients, the pace and culture set by the organization itself, and the fact that it's a teaching hospital, I strongly urge that anyone seeking care take these precautions. Personally, I've endured years of suffering and 6 different surgeries, all because one fateful night at GHS, a very important problem was discovered by a resident and could be seen in an MRI with contrast, but it was overlooked by everyone else. Communication between doctors, nurses and separate shifts was nonexistent. Promises were constantly being made and almost immediately broken. I definitely recommend going to a different Emergency Department if you can, but if GHS is your only option, just be super careful.

I downloaded yelp just so I can say how HORRIBLE they treated me. I came here today in hopes to get…read moreadmitted to the mental hospital because I am severely suicidal and have been wanting to SH very badly recently and I have SH'd and they didn't care what so ever and they didn't listen to me and they didn't understand me and they didn't help for crap and there head doctor who makes the decision wether one is to be admitted or not well yeah he didn't understand me at all he sounded rude in my opinion and he didn't care from what it looked like and he wasn't patient with me and he was just overall rude. This place is just overall sh!tty and horrible and mind you there tvs are horrible and this is all specifically in the kids unit!! Picture of tv below!

I love this hospital and ALLL of their staff! From doctors to the cleaning staff. Polite, kind,…read morecaring, Uplifting! I Highly recommend! If I need a hospital again, this is my choice!! Oh I almost forgot...they have food as good as any restaurant! Kudos to the chef

awful. I had an appointment for months ago - got to my appointment today and waited 1-3/4 hours…read moreand no visit with the dr. I went up and asked for some communication re: what is going on and inform them of the length of time I waited....2 of the girls were gracious enough, the other girl was incredibly rude and told me I had to be patient - what....almost 2 hours is not patient enough without anyone giving explanation - I requested my copay back - they refunded me. NEVER AGAIN. PRISMA - Here I come.

Wow! That's my reaction to Shriners Hospital…read more My grandson is having surgeries (2 down, more to go), and he has had the very BEST of care. There is even a Build a Bear room, where he got to choose a favorite bear after a recent surgery! We have been treated very well, also, as visitors. There is a fabulous sitting area with all sorts of ways to either relax or play. Pool tables, ping pong, and lots of comfy seating, are provided. There is also a food service area. Parents who need to stay onsite may use a lovely outdoor area with grills and shaded seating. If a child you know is going to be at Shriners, just know that they - and you - will get the best of treatment.

I don't know why I haven't done a review before...... but I am posting pictures of the family room…read morenow

Place needs more caring People. Staff time to patient is…read morelong. THERAPY is great. Nurses hand pills And leave. You get some good and some need help. Jeff the director very fair person.

They didn't take good care of my sister.her appearance looked like she was homeless…read more The laundry service was awful I had her name in and on everything but half the stuff didn't make it back. Her Social worker was always rude she wanted to show her authority and throw her weight around I wouldn't put anyone there. The care my sister got was terrible

We traveled out of state and stayed overnight in the area so our daughter could be seen at GHS. The…read morespecialist spent all of 10 minutes with her, and concluded that nothing was wrong with her and said that the debilitating pain she described was not real but imagined. She recommended cognitive behavioral therapy. I asked if Ehlers-Danlos Syndrome could be the cause of the pain and the doctor said no-- with no explanation, no test results to back up her answer. Two years later we find out it is most likely EDS. We are still in the process of confirming the diagnosis, but any doctor who would dismiss a child's debilitating pain as imaginary without a full exam/consultation-- that's cruel, irresponsible, and negligent. (And EDS can be life threatening.) Shame on you, GHS.

I was at this Make shift clinic for a week with my son,the whole time I was there the staff seemed…read morelike they could careless about why we were there.I was on the 6th floor alll the nurses there all act like they were on some kind of drugs and that Dr.Krohm is a nightmare I don't know how he became a doctor it was scary to day the less but from all of that i will never go there again.PEOPLE BEWARE

Today I went to pickup a prescription. And the girl at the register was very ill , you could tell…read moreshe hated her job. She was a young girl. I ask to have another prescription filled and she said it would be 30 minutes, okay. There was nothing like a smile or nice remark. No have a good day. She made me feel like having my medicine transfer to Walgreens. There's always a smile, how you doing and come back. I don't want to come back to cvs . Thanks for giving me a voice .

If you're a veteran and your doctors office or the emergency room says they're going to send your…read moreprescriptions there, say no. Apparently, they don't handle anything veteran related. Any prescription you have, you'll have to pay for, because they don't do anything veteran related there, even though we were told they do. They also love talking over people instead of hearing people out and actively listening. We were given a phone number to give to the pharmacist to call about our prescription, and they kept telling us they were not going to call and that *we* had to call, even though we said it was a pharmacists only line. It took several minutes of arguing to finally convince the very rude woman on the phone to do her job and call the number meant for her to call.

If you are going to an after hours clinic you know it will be up to luck to determine how long you…read morewait. Our pet was conscious and able to breathe, so I was fine when certain conditions got rushed ahead of us. We waited about two hours before getting out of the waiting room, and then another two hours before seeing the actual vet. But after 4 hours of listening to your dog wimpering in pain, even the most sensitive and calm people would start to break. I wish someone had at least taken a glance at him and give some reassurance. When our pet was finally seen, the treatment was done promptly. In less than an hour he was returned and we were told to wait a couple minutes for the vet notes and medicine. We waited two hours for those notes. My dog was a miserable mess from the meds, his e-collar, and all his wounds. The lady working at the desk that night was very nice and tried to reassure that we would indeed eventually get to leave. But it is just never something I've had happen at any other format of doctors office before. Usually when places are busy, they do their best to sweep you right out the door. It's this final two hour wait that gets them two stars instead of three. All in all, we were there 7 hours. I would not want to go back, but after hour choices are limited. This place was at least clean and the employees seem nice enough, but I would still encourage your pets not to get sick/injured on a Sunday or a weeknight.

PLEASE READ...LONG BUT IMPORTANT!! I brought my 7 week old puppy to the emergency clinic who did…read morehave a heart murmur to be looked at because she wasn't eating and seemed as if she were dehydrated. First off, he wait was a ridiculous 4 hours for a place where you need immediate care, and then they make you wait in parking lot and don't communicate anything to you. After 4.5 hours I demanded to see my puppy after being told she still had not been assigned to a doctor. Dr. Traynor came in first and said her condition had worsened and she recommended euthanasia. I was shocked because I had not brought them a dying puppy and never intended to euthanize her! She said she had done a sonogram and she had heart disease. She shot down any idea of surgery saying it would be too expensive and when I said I wanted to bring my puppy home, she further argued with me that she was suffering too much for that. Finally, I reluctantly agreed to euthanasia. When they brought my Olivia into me she was already dead. I pointed out to Dr. Traynor that she wasn't breathing, was cold and her eyes were glazed over and she immediately checked for a heartbeat and said there was one so she had to get the medicine in her before I would object. I was so overwhelmed with grief at that point that I couldn't even function. Later, I thought about the whole situation and it just didn't make any sense. It became obvious to me that they put her in an oxygen cage and simply forgot about her, leaving her to go down hill with no care. I later met with Dr Traynor and the Administrator and got more unsettling news. Apparently they don't document when their patients are treated and could offer my no more than a document that said she was sleeping when I asked for proof that they were monitoring my puppy. The sonogram was never noted on her chart and only diagnosis was heart murmur and suggested treatment was euthanasia, which was the only thing on my bill. Dr. Traynor further admitted that when she was initially admitted to the hospital, someone looked at her and decided euthanasia was the treatment. They further agreed that I should have been communicated with and told 4 hours earlier of their plan, so that I could have made a decision earlier on which would have been to take my puppy home. I drove an hour to their facility because they are supposed to have specialists to take care of heart issues but instead they have vets just out of vet school! Lastly, I had a conversation with Dr. Rob Presley, the Chief of Staff, who assured me that they had always had the best interest of their patients at heart but eventually just wanted to pay me off and have me sign a gag order for his insulting offer! I suggested many changes in order to benefit future patients and ultimately clear up problems but apparently he is not really interested in doing that. I have spoken to many of the negative posters here and they are willing to join my crusade to get Upstate to take notice of their short comings and join in the voice to be heard. I will be taking to the media and animal rights groups to get my story and all of the others out there in hopes of Upstate finally taking notice. Please contact me if you want to also partake in facilitating some change so that you beloved pets will get the proper care they deserve! And please do comment if you've had a bad experience so that others will know of the cruel and sub-par service Upstate Emergency clinic offers!

I had to let my dog go today. I must tell you how lovely and kind the ladies here were. I have…read morehad a very rough situation the past month and a half. Broken hip (me), long hospitalization, very sick doggy, etc. I didn't want to give up on her, but she was so sick and very old. Decisions like this are not easy, but there was essentially no hope. So empathetic and as sad as it was, I cannot thank them enough.

Never received a call back as their business stated concerning the medication my dog was on for a…read moresnake bite. Called 8/29/25 and 8/30/25 and recorded statement said I would be called by the end of the next business day. Still nothing. Thank God my regular vet did respond on his day off!