I paid $450 for a set of retainers. Because they cut them too short they had to be remade and I got charged another $225. So for ONE good set of retainers it cost me $675 to get what was promised for $450. I asked to not have to pay for the set they messed up on but have not gotten a reply back or a refund of the extra $225 I was charged. I am not happy! read more

Dear Dr. Eisinger and Staff, You may not remember me at this point but I'm still going to write - finally - to thank you for the services and time rendered my way. I'm sure that after all these years being "you" in this particular field, I'm not worried that anything is going to have changed in the last months since I "graduated" into a non-metallic smile. No, I'm certain of it as I've had the chance to witness quite a bit of care under your meticulous and rigid old school practice of orthodontics. You are very *particular* and it was very evident each visit. Yes, I noticed and I thank you for that. For a little context, nothing ever enters my mouth except good food and drink. NOTHING. My primary dentist had to almost beg me for years to do two things: (a) remove wisdom teeth and (b) get braces. Wisdom teeth finally happened almost 7 years of (suggested) *begging* and braces...well, you can thank COVID for that. It became one of the bucket list items due to the mask policy. I could *HIDE* my mouth was implemented. *HIDE* that shiny metallic smile was suddenly an option. HIDE the process was now a possible reality. So it should have been no surprise that I eventually visited your office. And you know what won me that day? The DAMON system that you actually use at your practice. Yes, I'm familiar with those wires from my MBA program. YEARS back, a classmate in the MBA program actually worked for the company in Glendora that produced these particular wires. I never forgot that speech and I knew I wouldn't go for it unless it was *these* particular wires. You had them. You were *geeked* out that I understood the molecular particulars of how they worked and why I needed them. That made the choice easy for me and I went for it. Financing was simple. Insurance was checked and a financing program was immediately handled in-house. For those who are new to this. Think car-loan made far more accessible without a ridiculous APR. In fact, how about *no* APR? Now here's the true reason they are an easy 5-star in my book besides the system that they use. It's Dr. Eisinger and his staff that made the process better for me. He won't remember this by this time with all the clients that come under him BUT I will always remember the grace and dedication that he showed me during the 1.5 year period. THANKSGIVING. Wire moved too much that it was poking into my cheeks and causing a slow bleed. I didn't want to call his cellphone as it is...thanksgiving. I called first thing Monday morning at the office (and they were closed and only open for paperwork). Angel took the call and told me they would get back to me. I waited patiently...received a call back and guess who came to fix that issue? You bet...Dr. Eisinger took care of it by coming in to make sure it stop hurting. How many doctors do you know that are like that? Six months later...same BS happened with the wires. It's simple. It's the Damon system, read up on it...the wire moves as your teeth moves and sometimes those tiny millimeters make a huge difference on how your mouth (or inner cheeks) feel. Guess who once again showed up to deal with it when they were closed (just my luck) on a Monday paperwork day? The man himself. THANK YOU. All in all, the fact is I'm really happy with how my teeth looked in comparison to where it started. It was a really fast process for an epic change. Painful as expected due to the speed that is involved but it was worth it. Special shout out to Michelle (you absolutely rock...seriously, THANK you as well... you're a god-send) and Angel (thank you for being so on-top of everything else). And of course, thank you Dr. Eisinger and staff that were involved in this whole process. Here is finally my proper review. Sorry it's late but it's truly MUCH deserved. Best wishes in 2023 and may you all remain healthy and well. (I hope you all get this thank you letter - or I'm going to print, spam, and mail it all your way.) read more

So I have been checking my teeth every day since I had my braces put on and I noticed that just after four days I had already had major movement. I was amazed to see a visible difference in such a short time. Thank you, thank you, thank you! I'm loving my experience! read more

John J Eisinger, DDS - So, I have been checking my teeth everyday and I noticed that just after four days I had already had major movement. I was amazed. Thank You - Orthodontists Near Me - Marina, California

My teeth look great, I love the staff and Dr. Eisinger is very knowledgeable! I trust this office and would recommend it to anyone!

What an amazing doctor and team! We are visiting the area from out of town and they came to our rescue. My son had a wire that was too long and severely poking his check. He could not eat. They were kind enough to help us the same day we called. It was a small, quick fix but the kindness was beyond measurable. Thank you! read more

With the COVID19 pandemic shelter in place, I am thankful that Dr. Eisinger and staff were available to help with my daughter Gaby's bracket. I called and Andrea was so helpful and with no hesitation she scheduled an appointment for Gaby within the hour. My 3 kids have and are currently receiving orthodontist treatment and we've been very happy with their knowledgeable and friendly staff. The Damon Orthodontic system is fast results with less pain. Thank you for all your help and working with my kids to achieve a great and confident smile! We definitely recommend Dr. Eisinger and staff. Plus has 3 offices with convenient locations for people who live in the central coast. read more

Thank you to Dr. Eisinger and his team!!! I am only 8 months into treatment and already see so many changes. Dr.Eisinger personally checks in and if there is a problem he is quick to get back to you. My daughter just finished her treatment here and her results are amazing!! Highly recommend this office as well as their other locations!! read more

What a great journey with my Damon braces and Molar2Molar System Dr. Eisinger installed 10 months ago! I worried if I could travel to Sicily after wearing them just for 6 weeks. Shortly after, when sitting at an airport in Europe I was shocked, when one of the criss-cross wires became lose! What to do? I took an iPhone photo and texted it to Dr. Eisinger in Monterey/CA. Within minutes he texted me back not to worry, this can be fixed when back home and wouldn't hurt my progress. It was such a relieve knowing my orthodontist is in my luggage wherever I travel ;-) The Damon system works great for me. After only 10 months my teeth are almost straight and I had very little discomfort during this time. I couldn't be happier! Great experience so far, thank you Dr. Eisinger! read more

Our 9 year old son was referred to Dr. Eisinger last year by our dentist for cross bite and over crowding. Upon meeting Dr. Eisinger and his team we felt immediately welcomed and cared for! The exam was the most thorough and detailed with state of the art pictures. We were impressed not only with the Dr.'s attention to detail but the importance of the facial structure for a young child and his development. He pointed out things that we simply were not aware of and explained the progression of his treatment and it's success. On a personal level, Dr. Eisinger personally reached out the evening after our son received his new hardware to check in on him! Dr. Eisinger is caring, thoughtful and quite a snappy dresser as well. We love his fun socks and bow ties too! What a wonderful experience this has been which is rare to say when it comes to most oral care treatment! read more

I have been using the Damon system as well as Molar to molar for 5 months and am seeing fast progress in my teeth already thanks to this orthodontist. read more

Let me start by saying that Dr. Eisinger is a very good salesman and actor. At 30 yrs old I started to entertain the idea of getting braces and so I decided to pursue a consultation with his office solely based off of the excellent reviews that they have. At the appointment I was expecting to get an idea of what needed to be done and a total cost of treatment, which I did. In addition-I also got pushed into making my next appointment to start treatment, mind you that cost over $7,000- yes this was ultimately my choice but I'd be lying if I said that I wasn't put on the spot to make that next appointment. Doctor Eisinger reassured me how successful my treatment with their team would be, and so I decided to make the commitment to start treatment with them. Within the first few months, I experienced what seemed to be students that worked on me that didn't have a clue what they were doing. My appointments were long, painful, and uncomfortable- one that was supposed to take 1.5 hrs took 4HRS!! Periodically there were awkward arguments and tension amongst him and his team, as well as regular miscommunications that made for very uncomfortable sessions in a whole other way- at least this did seem to improve a bit as time went on. Dr.Eisinger made sure to call me every time after my appointments in the very beginning, creating that personable experience effect in the starting months, which at first did seem above and beyond. As for my office experiences, I was there in the beginning seemingly every other week from the amount of brackets that kept falling off, some which would fall off when they would change my wires as well- which he always turns around the patients..."be careful what you're eating etc.."- yeah buddy, it's my fault.. I'm chewing on rocks all the while paying $7,000+ and looking forward to our next painful and last minute encounter, seriously SUCH an inconvenience. Not to mention that they eventually sprung on me that I have to start paying for these broken brackets even when I brought the bracket in for reuse?- $65, per bracket that are falling off at random?!! I'm not an unreasonable person, I understand that someone has got to pay for these things and I am grateful for them covering the cost of a few of them(as they should have) but when they are popping off every other week, whether during eating(normal foods- not hard) or during brushing, I have to think that they were not put on properly to begin with. I'm not exaggerating when i say most of my visits were anticipatingly painful and feared as I lay there white knuckled as he surely doesn't care what sort of pain you are in. I know I'm not the only one who had experienced this there either. Almost every time I was there, you could hear someone in his chair moaning from pain/discomfort. I had braces as a teenager and I never remember them being that painful and unpleasant. This doctor does a great job at ignoring your pains and dodging your concerns, i could never seem to get a straight answer from him. And don't dare confront him about something he did or said about your treatment previously- he'll play dumb and say he never said or did that to avoid responsibility. It's worth mentioning that at my initial consultation conveniently he did not mention that at the end of my treatment I would still have significant gaps in my smile due to the small size of certain teeth- and that I would have to pay someone else to reshape those teeth/fill in the gaps. This seriously could've changed my whole approach and decision to paying thousands to getting braces. Honestly I just couldn't say enough about how much regret i have in getting swindled into treatment with his practice. I would not do it over and I'm hardly happy with my results nor do i feel the experience was worth any of the time, pain, and money. Please save yourself and loved ones from the disappointment and money trap of this practice. One good thing that I can say is that his team of women are really great- front desk not so kind, but the orthodontic gals were always very sweet, understanding, and gentle in working on you. Besides that, I honestly have no idea how he has the reviews that he does. I was really hoping that my money was going towards an honest, sincere, and gentle orthodontist- unfortunately i ended up with a money focused business man. read more

Being military it's hard to find the right doctor not only for yourself but for your kid. Dr.Eisinger and staff are so very warm welcoming and just the kindest people whom work with you and take the time explaining any concerns you may have. Dr. Eisinger put on my sons braces and has been on for 3 months and his mouth is looking incredible I'm amazed on how much everything has shifted into place with just this short of time. My son whom didn't have the best self confidence because he had the fang teeth and kids would call him names and as a mom it hurt me. But not no more he has so much confidence and I have Dr. Eisinger for making that happen I'm very thankful for everything and can't wait to see the end results once they are here. read more

Yesterday we had a small emergency with my daughter one of her wires got kinda loose into her gum call the doctor immediately he wanted me to go in even though there were about to close and I'm like 45 minutes away he waited for us to get there and so nice and polite here he took care of the situation right away I couldn't ask for a better dr. To take care of my daughter where he took his time to see her I would highly recommend him for your Orthodontics Dental Care all of his staff is very attentive with patients especially with kids my daughter has special needs and they're always really patient with her trying to make her as comfortable as they can thank you very much I really appreciate all of you.. read more

John J Eisinger, DDS - Orthodontists Near Me - Marina, California

Great team. Always organized and on time. Very detail oriented and creative in the face of normal teen forgetfulness. Thanks for having an office in Marina. We will definitely refer our neighbors, friends, and colleagues! read more

John J Eisinger, DDS - All smiles! - Orthodontists Near Me - Marina, California

This review is long over due! I haven't had a chance to write and I totally forgot about it until I received a post card from the office . First and foremost, I would like to address that Dr. Eisingers & his staff is sweet . My complaint is that I contacted them to request for a new retainer within the year I got my braces off because I had broke mine in half . I called and inquired about pricing etc and they scheduled me a few days later and advised that I still wear old one . I came in and did an impression and got a call back several weeks later to pick up my new retainers . I noticed that my new pair of retainers and a different material - almost like a cheap thin material. Who knew that I was going to get a different material retainer ? They never once mentioned that I was going to get a different retainer when I was complaining about the pain and how different they fit from my first one . They also hurt so I had to come back several times to trim them down because they felt so big. Recently , when I had some time to investigate about my retainers after I received the post card , they informed me that I didn't ASK for the other material. Well, when u have a replacement retainer who knew it would be different ?She assured me that I had the same person doing the mold and retainer . Now that time has passed over one year , they're saying I want new retainers like my original one, I would need to pay again. Now my teeth has shifted and I am so over this office because of the multiple appointments with them about the retainer issue. So, for anyone inquiring about a retainer replacement make sure you're getting the same one or see another ortho that will sincerely help you! read more

We have had both of our boys go thru two phases of braces, over the years and Dr. Eisinger along with his staff have always, been kind, courteous, professional and just down right friendly. Dr. Eisinger always took the time to explain the treatments he was providing for our sons and the results that he was looking for. It was a memorable experience when they celebrated removing their braces! The followup care has been nothing but exceptional also. We highly recommend Dr. Eisinger to anyone needing any type of orthodontic care! Kevin and Georgina Reinke read more

Dr. Eisinger is a wonderful Orthodentist. He really cares about his patients and spends the extra time to even call you the evening after your office visit to make sure you are doing ok. My son had a cross bite on the bottom and very crooked top teeth. The Damon system is great. After only 2 weeks of having the Damon braces, my son's cross bite is fixed! It's amazing. The best thing is that it is virtually painless for him. When the Damon braces were first put on, his mouth was a bit sore, but with cold food his mouth felt better. Now he says that it doesn't bother him at all. He's 8 years old and I'm so glad that his teeth will soon be straight. I'm especially glad that he is comfortable with the braces and they don't hurt his teeth or feel pressure like he would with traditional braces. read more

We just finished a round of orthodontics with Dr Eisinger! It was a positive experience for my daughter. Office staff is friendly and helpful. They explained every procedure and instrument to her, which she loved. They have 3 offices so I could go to the Marina office during non-school months and the office closest to her school during school months. Very convenient! I highly recommend him and his staff. read more

I had an unfortunate bike accident passing through Monterey Bay and I had some dental trauma and I needed emergency work done and I was referred to this dentistry and as soon as they knew it was an emergency Dr. Eisenger came in on his day off to evaluate me and see what he could do considering the circumstances (I was passing through on a bike tour) and he was so kind to me during the visit and offered to give my boyfriend and I a ride to a hotel given the fact that we traveling on bicycles and I was unable to ride mine and called to check up on me the days to follow. If I lived any closer I would love for him to be my dentist. :) read more

Dr. Eisinger helped me a lot to gain my confidence. Now I can smile without a worry in the world. Would very much recommend Dr. Eisinger, our of every orthodontist I've been to this surely is the best and have great service. With Dr. Eisinger you'll be sure to have the best smile around! read more

I had an impacted cuspid and Dr. Eisinger was able to fix it along with the rest of my smile in only 18 months. I am very happy with the outcome and would recommend Dr. Eisinger to everyone I know. Thank you Dr. Eisinger! read more

Dr. Eisinger is incredibly sweet and his staff incredibly efficient and helpful. We were in Monterey for the day on the way to visit family for Thanksgiving when the lower wire popped out of my son's back brace bracket. I tried to pop it back in to no avail. It was poking is gum. He was miserable. Internet searches and our own orthodontist suggested just cutting the wire and waiting until we got home to get it replaced. That seemed rather drastic to me. My husband called Dr. Eisinger's office first thing in the morning and they were happy to try and help. Fast forward a few hours, my son is happy and ready to take on lunch and a hike in Point Lobos The staff was understanding, explaining why it happened and what they did to fix it. Dr. Eisinger checked to make it was fixed to his satisfaction, wished us a Happy Thanksgiving and sent us on our way. I can't say enough about what a positive experience it was. I would highly recommend Dr.Eisinger to anyone in need of patient-centered orthodontics. read more

YAS. Got braces from him in 1998. He and his staff were very professional, friendly, and honest people. Now that I am older and can reflect back on his business, I still would recommend him from a kid and adult's perspective. He even used to host an annual beach hangout at Carmel beach for his clients. Cute! read more

I had a great experience of braces with Dr. Eisinger. I have finally ended my time with braces, and I am more than happy with how straight and formated my teeth are now. I would definitely recommend Dr. Eisinger to be your Orthodontist. You will only regret it if you don't choose him. :) read more