DR JAY PATEL is an orthodontic genius. DO NOT doubt it once…read more I am 27 years old, I got braces with him when I was 12. I had a significant overbite, gapped and crooked teeth. I clearly remember him being a charming man that would always make me laugh so I would be comfortable. After two years I had the best smile one could achieve. He placed permanent retainers behind my front upper and lower teeth and gave me separate retainers to sleep with. Like a common 14 year old, I lost those after 6 months, never getting to use them again. Let me tell you, IT NEVER MATTERED. I am writing this review to let you know my teeth did not budge one bit until about THIRTEEN years later as I now have a very small gap on the side of my smile, barely noticeable. That's how great his work is. It took almost a decade and a half for my teeth to change at all, despite me not using the recommended retainer and my permanent retainers remain intact. I have had many dentists praise his work and even ask for his name when going in for my yearly cleanings. I want to be upset at my small gap (and I am a bit lol) but I really shouldn't because if anything it's a daily reminder of the great artistry in Dr. Patel's work! Photo is quick shot of my CURRENT smile!

Dr. Patel has put braces on three of my four daughters. Their teeth are incredible. Some teeth…read morewere coming in quite abstractly but all are tightened up and look amazing. Follow up care was great and we couldn't be more pleased. Highly recommend!

We are new patients and have loved our experience here so far. Our daughter is in the first phase…read moreof braces and we have gotten top notch care here. Appointments are readily available and they offer payment plans. the office staff and both doctors are great.

The Bartlett office is organize and clean. It's converted from a single home to a orthodontist…read moreoffice. Coffee and water are available during office hours. It's a family business of Dr. Katsis (father) and Dr. John (son). Both Doctors are knowledgeable. First visit, Dr. will go over his plans how to complete getting brace procedure, payments and office visits. If parents or patients are satisfied with the plan then x-ray will be taken. Expecting a portion payment for deposit. It's very easy to make urgent appointment if something go wrong with your brace. The monthly payment can be check or credit card. This office has 2 entrances. Front door has steps only. The back door has steps and a ramp. Parkings are available in front & in the back of the office.

It's hard for me to even give 1 star. I would not recommend this business because of multiple…read morereasons: Poor Communication - We often call and no one answers the phone. They seem to be inadequately staffed. We leave a message and never get a call back - a prime example of this is when my daughter lost her retainer, we called and left approximately 12 messages over the span of three weeks and never received a call back. I don't understand that at all; it had to have been deliberate ignoring because it wasn't worth their time or money? It's possible it would've been covered under our insurance plan but since we couldn't get a call back I had to go to a different orthodontist and pay $250 for another retainer. We have spoken with the orthodontist on the phone and have a hard time getting a word in - hanging up, we feel unheard. We ask a question and it's hard to get a clear, direct answer. Oftentimes, it's pre-teen and teenage patients getting braces, and this group doesn't communicate with the parents at all - during Covid, we couldn't go in the office with them, so it exacerbated the issue. Poor orthodontic practices - I was never allowed to go with my daughter to the back (another thing that would have been a nice option - parent presence with the ortho would present the opportunity to ask questions, have him explain what he is doing and what next steps are, etc.), but she reported multiple things to me: Poor hygiene - Orthodontist doesn't wear a mask and doesn't always even wear gloves, both of which should be standard in both dental and orthodontic practices, covid or not! (and has coffee breath). Orthodontist sprays spit while talking, and the spit has actually gone on her face and in her mouth! (Once again, wear a mask) Divided attention- Orthodontist talks to assistants while working on her, keeping her with her mouth hanging open while he addresses other issues and questions Poor skills - Orthodontist has actually dropped brackets and wires into her mouth while working so she has to try to spit them back out. She literally choked on a piece of wire an inch long; it was in her throat and she was trying to cough it up and the orthodontist said it wasn't a big deal and she'll just pass it in her stool. When getting a mold done for a retainer they didn't give her any rinse to get the material out of her mouth. The retainer also did not fit well afterward.

Dr. Patel did an outstanding job on my daughters crooked teeth. My wife and I are very happy with…read morehis work. He recommended "Damon Braces" and explained to us why he used "Damon Braces". He always took time out to answer my questions. As a parent I was always worried about my daughter's progress and the end result. Each time I had a question or expressed concern over her progress, Dr. Patel took time how to explain his procedures, and how her teeth will look once the process was completed. In addition, his staff was always willing to accommodate my daughter's request for changes to appointments because of school and after school athletic commitments. I highly recommend Dr. Patel.

Dr. Anuja is awesome! She is comforting, and makes sure you as the patient know what is happening…read moreduring the procedure. I wouldn't hesitate recommending her to my family or friends. She goes above and beyond for her patients and it shows in her work and her personality. Love her!

Amazing office with an amazing staff. Dr. Kothari is an amazing doctor and a great person to work…read morewith. They have taken care of both my kids for years now and my kids always look forward to their visits. You will not find a more caring and professional office.

I've been a patient of Dr. Giusto Romano for about 10 years and still am today. Choosing him was…read moreone of the best decisions I've made for my dental health. I came in with multiple issues, and over time he essentially rebuilt my entire mouth, including implants. He was patient, persistent, and kept encouraging me to follow through, even when I delayed things due to time or financial reasons. Today, everything is stable and working well. I only go in for regular cleanings and maintenance, with no ongoing problems. Professional, consistent, and truly committed to long-term results -- exactly what you want in a dentist. Highly recommended.

I've been taking my family here for a few years now. The front desk girls/ dental assistants and Dr…read moreRomano are always so kind and professional. Dr. Romano jokes with my kids who are now 7 and 8 but has been joking with them for years which helps put them at ease when they get nervous. We will continue to be loyal customers. Thanks for being awesome!

Always incredibly accommodating and helpful!! Every experience is consistently positive. I would…read morehighly recommend if you live in the Bartlett area. :)

I have been very satisfied with how professional, courteous, and efficient the office runs even…read morebefore COVID. Since then my visits have made me a life-long client of the Doctor and his amazing Team! Dr. Ficarella is very personable and most important he's gentle when it comes to working on your gums and teeth. The office is warm and inviting without being loud. I would recommend the office, Dr. Ficarella, and his staff to anyone in the Bartlett area!

Although Dr. Prose is wonderful, scheduling follow-up appointments in a timely manner can be very…read morediffficult. When the doctor says 3 weeks, and a member of the staff offers the next morning or late afternoon appointment in 8 weeks, there's a real problem.

These guys are amazing. I got braces as an adult and every other orthodontist was giving me options…read morelike 4 years with braces and several teeth pulled.... Dr. Prose got my braces on and off in less than 2 years without pulling any teeth. That was 6 years ago. Last night my permanent retainer chipped ( the glue that holds it to my teeth) I called Dr. Prose's office this morning and was immediately scheduled for a same-day appointment. They are always friendly and very careful when they work, the office is very clean, and their work is awesome. Very highly recommended.

I've had an exam, x-rays, cleaning, a filling and a crown done here. Everything was perfect. I…read morehighly recommend Dr Breen and his staff. The office manager Sheryl does an outstanding job reviewing the treatment plan and flexible payment options.

Definitely recommend coming here for your dental services. They are extremely friendly,…read morecompassionate, calming, patient, accommodating, knowledgeable, skillful. Every single practice member I interacted with was beyond gracious. You could tell that they care and are in tune with your specific needs. Anyone who is hesitant to seek dental care due to anxiety, scheduling or financial situations should not hesitate to contact this office and discuss how they can help. They are honest and helpful.

I went here for the first time and had Dr Bo Choi. I did not think she was a good fit for me. I can…read morenot decide if her attitude can be described as disinterested, snobby, or disconnected. Either way, she rubbed me the wrong way. She barely looks in your mouth and then leaves. The hygienist was great, though. So, if you ONLY need a cleaning, I would go here.

This extremely unprofessional dentist's office is inconsistent and has terrible customer service,…read moreespecially from the doctor! I would NOT recommend them to anyone.

Before CS Dental Associates, going to the dentist was a nightmare!! One dentist dropped my crown…read moreand I spent 20 minutes on the ground with her looking for it so I didn't have to take another day off work to get that done. Another was so strung out on caffeine, I swear I never saw him blinked. So when I found CS Dental Associates many years ago, I never wanted to go anywhere else. I even commuted in to see my dentist when I lived in downtown Chicago. They have several dentists working here, and I actually saw a few of them for various reasons (maternity leave, vacation, etc.) I was nervous every time they made an appointment for me with a new dentist, but they have all been great. They give me the play by play while they're working in my mouth, which helps me stay calmed and informed. In the recent couple of years, they were able to assign me a regular dentist. This is nice since he knows my history and I am comfortable with him. The staff is friendly, the office is clean, and there's a TV in the waiting room. It's conveniently located a few doors down from Jewel, so I can get my grocery shopping done at the same time. Hooray to efficiency!

I am very happy with the hygienist I had this last time. She did a great job. Dr. Kim is great and…read moreloves to sing while you are there. I have always liked her and she is very good and thorough. I also have seen Dr. Gauger to have some teeth pulled and he was very nice and took his time to make sure everything was numb prior to starting and during the removal. I like Dr. Kim but the one thing I hate is being upsold when I am there. That would be my only complaint. The office is very clean and nice.