DO NOT BUY A BIKE HERE. Please read and heed the reviews regarding service. Adventure will get the…read morebike off the sales floor - Service, not so much. My bike has spend about 6 of it's 36 months since I bought it sitting in Service. And not because of any major repairs. Nope, a few small warranty/recall items. I have all the packages, tire/wheel, preplanned maintenance, and platinum extended warranty. I brought the bike in (for the third time) to have the transmission quick fix diagnosed and repaired. I asked them to look at what seemed like a small oil leak. They said they diagnosed it as a bad seal, then told me warranty wouldn't cover it. I called Safeguard (company who manages BMWs extended warranty) who said they couldn't cover it - because someone had already "fixed" it . . . with a tube of RTV silicone. Then these jokers at Adventure gave me a bill for $1,800!!!!! For a silicone repair job. They, allegedly, BMW sent the wrong wiring harness for the bike. So my bike will be parked in the service department at least 6 weeks! While the bike and all the packages depreciate. So I stop in the store to talk to the GM, who is incidentally always too busy to talk to anyone (so it seems) unless the person is buying a bike. So I speak to one of the sales managers. She listens seemingly intently and says she understands and she will speak with the GM on my behalf. 2 days later, I call and talk to her again. She tells me (with attitude) that she doesn't have any control over what service does and she already relayed my message. They why didn't you call or message like you said you would???! In short. I switched from Harley Pensacola to Adventure largely because the service at Pensacola Harley was so unreliable and slow. Figured Adventure had to be better. Absolutely not. My neighbor warned me - said he takes his BMW to Jacksonville (6.5 hour ride) to get warranty work done. Other people said "stay away from Adventure." And I didn't listen. Now I am locked in for another 3 years as my preplanned maintenance is local only. I recommend buying a Triumph from D&D or, if you must get one of the brands sold by Adventure, travel. I am told Jacksonville has an excellent service department.

There are no trained technicians there. After keeping my bike for over a week they told me to come…read moreand get it because they could not figure how to fix a rough idle issue. Had to trailer the bike to another BMW dealer 450 miles away to have it fixed in 20 minutes! One throttle cable was too tight. It was a waste of my time and money, not a good practice!

Fast, reliable, honest, and at an amazing price. Had a bunch of engine work done to my Harley and…read morecouldn't be happier!

I recently bought my first motorcycle from this store, and it was an incredible experience. The…read morestaff were amazingly helpful, knowledgeable, and friendly, making the whole process smooth and enjoyable. I highly recommend them to anyone looking for a motorcycle and excellent customer service!

scammers they sold me a bike in January never sent me my tag which was purchased with the vehicle…read moreand they have been using my tag on their vehicles and racking up toll charges pieces of sh**

Chuck's Cycles is an asset to the Milton community in many ways. The most obvious is providing a…read morereliable and honest repair shop for the many cycle aficionados around here. The less obvious is their unadvertised, unsolicited, and intentionally unacknowledged services and generosity towards folks in our neighborhood.

Stopped by Chuck's after a trip to my local Harley dealership for an oil change. The dealership…read morenoticed my shift linkage was loose but couldn't tell me what needed to be done without removing the outer primary cover $$$. Chuck's diagnosed the problem immediately (rear transmission shift lever was stripped) tried to tighten it at NO CHARGE, but needed to be replaced. They gave me a very fair quote and had it replaced and the bike returned the next day! It may not be as Glitzy and Shiny as the dealerships out there, but they will be getting all of my business from now on. Give them a shot...Great group of guys AND a locally owned business!

Couldn't be happier! John got me set up with tint on my front two windows to match the back…read morewindows. Great price and great service! Highly recommend!

They fixed a flat while I waited. Total charge: $40…read more Friendly service and a Fair price. Thank you, kindly.

Called in search of a specific set of tires for my dual sport, I forgot the size tires that I…read moreneeded being that I did not have my bike with me while I was on the phone but they took care of it and found the exact size I needed. they did not have them in stock but ensured me they would have them the next day. Sure enough they got them in and installed and balanced them in no time. Very nice folks and quality work.

I am very happy with my interaction with the dealership. The customer service is exceptional…read more Highly recommend!

After going through the nightmare of trying to find a vehicle for over a week, I came to Hayes…read moreMotorsports to look at his Toyota Tacoma. I was very impressed with Nathan and how he operates his business. He gave me a great price on the Tacoma, and I had already checked out all the ones in Pensacola in my price range, but this was the best one I had seen for sure. Never once did I feel pressured, and Nathan tried his hardest to make sure all my questions were answered and that I was a happy customer. I highly recommend shopping here, especially if you don't like the headache of car shopping. Thanks Nathan! 5/5

Horrible. ​I can't give a 0 or I would. I was literally refused service, passed around, and heard…read moreemployees snickering over the phone and one say "i dont want to work with her." Im happy to take my business to someone that wants to do their job.

This is our second vehicle we have purchased from this location in the past few months. Sarah made…read morethe buying experience easy and quick. We knew which vehicles we wanted to look at and they were ready for a test drive when we arrived. We drove over an hour just to work with Sarah again. Highly recommend this location mainly because of our salesperson!