We bought a replacement PWC. Zachariath was an amazing salesman. He took his time and explained…read moreall the features of the ski as well as suggestions for use. The sales manager worked well with us, as well as the finance manager, Mandy. The owner of the business even stopped to say thank you for our purchase. Last year we brought our PWC's in for service and were very satisfied with the work as well as the turn around time and cost. The gentlemen that loaded our new ski onto our trailer took their time and had good personalities. Would highly recommend this business.

If I could I would give them 0 star…read more We took our 6 month old 4wheeler with 24hrs on it there and we got quoted over 2k on the first quote. After approving them to fix it and send us a msg saying they quoted us wrong it was actually over 6k to fix it. Saying the engineer needed to be replaced when nothing is wrong with it. We have all parts and pictures to prove that they were just trying to scam us. DO NOT TAKE YOUR FOURWHEELER there. The sales department is really good but the service department are just trashed. the lady that answer the phone (Arden) was always rude and seemed bother when you asked questions. They were trying to get us to spend 3 times more of what actually is coasting us to fix somewhere else. They really lost our business. We do a lot of riding events and will make sure all the people we come across do not do business with them!!!! Save your time and money DONOT go there to get anything fixed. Here is the picture of the part that they said it needed to be replaced because of dust and debris.

DO NOT BUY A BIKE HERE. Please read and heed the reviews regarding service. Adventure will get the…read morebike off the sales floor - Service, not so much. My bike has spend about 6 of it's 36 months since I bought it sitting in Service. And not because of any major repairs. Nope, a few small warranty/recall items. I have all the packages, tire/wheel, preplanned maintenance, and platinum extended warranty. I brought the bike in (for the third time) to have the transmission quick fix diagnosed and repaired. I asked them to look at what seemed like a small oil leak. They said they diagnosed it as a bad seal, then told me warranty wouldn't cover it. I called Safeguard (company who manages BMWs extended warranty) who said they couldn't cover it - because someone had already "fixed" it . . . with a tube of RTV silicone. Then these jokers at Adventure gave me a bill for $1,800!!!!! For a silicone repair job. They, allegedly, BMW sent the wrong wiring harness for the bike. So my bike will be parked in the service department at least 6 weeks! While the bike and all the packages depreciate. So I stop in the store to talk to the GM, who is incidentally always too busy to talk to anyone (so it seems) unless the person is buying a bike. So I speak to one of the sales managers. She listens seemingly intently and says she understands and she will speak with the GM on my behalf. 2 days later, I call and talk to her again. She tells me (with attitude) that she doesn't have any control over what service does and she already relayed my message. They why didn't you call or message like you said you would???! In short. I switched from Harley Pensacola to Adventure largely because the service at Pensacola Harley was so unreliable and slow. Figured Adventure had to be better. Absolutely not. My neighbor warned me - said he takes his BMW to Jacksonville (6.5 hour ride) to get warranty work done. Other people said "stay away from Adventure." And I didn't listen. Now I am locked in for another 3 years as my preplanned maintenance is local only. I recommend buying a Triumph from D&D or, if you must get one of the brands sold by Adventure, travel. I am told Jacksonville has an excellent service department.

There are no trained technicians there. After keeping my bike for over a week they told me to come…read moreand get it because they could not figure how to fix a rough idle issue. Had to trailer the bike to another BMW dealer 450 miles away to have it fixed in 20 minutes! One throttle cable was too tight. It was a waste of my time and money, not a good practice!

2026 Warning New owners - most staff people you known there are gone and replaced…read more Being accosted immediately when you walk in, buy a bike buy a bike or your Ignored completely by staff. Sales guy was an absolute joke. No experience no business experience whatsoever. They are absolutely clear now. Spend a ridiculous amount of money and get the hell out of our store. Not your store not the peoples Harley shop no, our store.

Excellent, full-service dealership. They did a great job servicing my 2005 FLSTN. Would come…read moreback again for service.

scammers they sold me a bike in January never sent me my tag which was purchased with the vehicle…read moreand they have been using my tag on their vehicles and racking up toll charges pieces of sh**

This shop is under new ownership and is now called OEM Cycles. The previous reviews are for the old…read moreowners and by no way reflect the current ownership These are great folks, honest, friendly, and fair. Chuck and Ashley (the new owners) are super friendly. It is a very welcoming environment. They have several Harley MASTER TECHS on staff. I just had my 5K service done here and Mr. Tim did an awesome job. He answered all of my questions and was very knowledgeable and professional. The labor prices are very fair and you know you will be getting excellent work done. They also have a good selection of used bikes for sale. Everything from sport bikes to hard tail choppers. Bring your bike here for service, you will not be disappointed.

When I first moved to the area I had a motorcycle and had no idea where to get my bike serviced. I…read morehave an Indian Scout 2002. I actually called Harley first and they said they wouldn't work on it, but they then directed me to REDLINE motorcycles not radline. I called and they were really cool about helping me out and told me they'd work on it. All the guys there were down to earth and willing to help with any questions and also give good recommendations if you weren't sure about certain things pertaining to your bike. I thought the price was going to be horrendous, but it was pretty descent and they seemed like a bunch of guys that wanted to help someone out and get them back on the road.

Amazing company, my girlfriend and I spoke the owner of the business and he helped us with…read moreeverything, if you want honest professional work this is 100% the place to go! I will definitely be back with future projects! The owner was extremely kind and helpful, and funny. Definitely felt like we were in a shop with a friend.

From the owner: From oil changes to full scale car builds for your specialty car, we can deliver quality service!…read moreCheck out our vehicles for sale!

AVOID THIS PLACE LIKE THE PLAGUE!…read more First off, the service was awful! took 10 mins to someone to show up. They had a bike I wanted, so I bought it (he did not give me a deal either). Beware that they won't let you test ride! b/c they are scamming you! they sold me a crap bike. During the 'service' they didn't change the fuel filter like they said they would and the tank was full of rust (unseen to the eye). Then they pretend like they are helping you out and doing you a favor. they did NOTHING to fix my bike and wanted to charge me more. and guess who STILL doesn't have their motorcycle plate yet that Cycleworld 'mailed' to my address?! This place has horrible service, poor quality products (resale), and scamming salesmen. Save yourself a lot of time, money, and headaches and go elsewhere!

Please read this before wasting your time with this dealer! Myself and my family have purchased…read moremany vehicles and "toys" in my lifetime and refusing to allow a test drive only means ONE thing. Don't trust a dealer if they will not let you drive and have the purchase inspected prior to buying. If they are selling a good quality product then there is no reason it should not be allowed to be driven and inspected. I did research on this dealer before even visiting and wish more people had written reviews about the true nature of this dealership. I can only hope this will help others in the future! I also reviewed this dealership on Facebook and got this response from someone named Russell, this is just an example of how customers are treated, wow!: "You absolutely right , #1 We don't allow test rides for anyone ever due to the obvious liability. # 2 Financing is available thru any number of local banks or credit unions on ALL our bikes . #3 you were told you could have whom ever you choose inspect the bike AT OUR LOCATION and you refused, we do not shuttle bikes all over town for some Maybe "BS" approval / inspection. Sorry you got your feelings hurt.....Not really / GROW UP ! Russell @ cycle world.pensacola" Thankfully we did not pursue the purchase and are so much happier with the reputable Harley Davidson dealership just a few minutes away!

Pre-owned Harleys, Customs & Choppers. Always a good selection ...Fair prices....No hassle shoppingread more