1. John M Cross, DMD

1. John M Cross, DMD

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Martinsville, NJ

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John M Cross, DMD

5.0 (9 reviews)
Open 11:45 am - 7:00 pm

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The Smilist Dental Somerset - Dr. Chustckie, Dr. Ansari, Dr. Molesphini

The Smilist Dental Somerset

4.0(22 reviews)
6.4 mi

I went to The Smilist Dental - Somerset (97 Cedar Grove Lane, Somerset, NJ 08873) after my wife…read morecompleted her Invisalign treatment with no issues. Since we share the same insurance and I was told my out of pocket cost would be no more than $100, I trusted this office and started my treatment with Dr. Elisa Marants, supervised by Dr. Jeffrey Chustckie. What happened next was absolutely unacceptable. After a few months, I discovered that my insurance had stopped paying because the office closed my Invisalign case after only 5 months, even though my treatment was clearly not finished. My case involved one single tooth, and there was no clinical justification for ending the treatment early. My insurance confirmed that they would resume payments if the provider simply reopened the case. Instead, the office refused to do it. To make things worse, when I called to ask for clarification, the staff told me: "We will call you back after speaking with Dr. Marants." They never called. Not once. No follow up, no explanation, no accountability. I reached out again, and the response was the same: no responsibility, no willingness to fix their own mistake, and absolutely no concern for the patient. Because they closed the case prematurely, my insurance paid only about $1,500, and I was left with an incomplete treatment and a financial situation that I never agreed to. This entire experience has been: * Unprofessional * Irresponsible * Poorly managed * Completely lacking in patient care and ethics I strongly warn anyone considering Invisalign or any dental treatment here: Avoid this office. Their lack of communication, accountability, and professionalism caused me unnecessary stress, financial damage, and an unfinished treatment.

Everyone there is warm professional and caring. I feel heard by them. Dr. Chutske is extremely…read moregentle, kind & understanding. I'm phobic about going to dentist because of bad experiences I had prior to going there. He is patient with me & makes it possible for me to get the dental care I need in an environment I can handle. Not sure what I would do without him. Will never go to anyone else.

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The Smilist Dental Somerset
The Smilist Dental Somerset
The Smilist Dental Somerset

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The Smilist Dental Greenpoint

The Smilist Dental Greenpoint

3.8(44 reviews)
33.5 miWilliamsburg - North Side, Greenpoint

Great staff, terrible customer service and near negligent billing and book keeping. Expect bills up…read moreto a year later. Do yourself a favour and go elsewhere.

I've been a patient with The Smilist for a few years now. Previously, I left a phenomenal 5 star…read morereview for Dr. Culpepper & my dental hygienist, Richard. Unfortunately, my dentist no longer works here but my dental hygienist is still here thankfully. I recently paid for their Smilist One plan insurance where it consists of 2 cleanings & updated x-rays. They also informed me that other dental services such as fillings, root canals, etc. will be discounted. During my most recent appointment, I was told by the new dentist, Dr. Nadig that I'll be needing one filling & a completely new root canal on a different tooth that already had a root canal done back in 2022 by Dr. Culpepper which he did an excellent job with. I paid lots of money (out of pocket) for my root canal & it was done very recently so it's absurd that I was told I need a brand new root canal on that tooth. Regardless, I went into another dental clinic to get a second opinion & they disagreed about me requiring to get a new root canal or a filling done. Not to mention, The Smilist claims to provide "huge discounts" if you have their own insurance plan but yet, they wanted to charge me approximately $300 for a filling & $3,000 for a root canal lol. How are these discounted prices if the maximum cost of a filling/root canal costs that much in NYC? I initially put a $100 deposit towards the tooth that needed a filling & when I asked to be reimbursed, I was obligated to wait nearly 2 months just to receive a paper check in the mail. Um, it's 2024, who still uses paper checks these days? Tf. Once my Smilist One plan ends, I will NOT be returning back to this place. It's obvious that without Dr. Culpepper or dentists like him, this place is going downhill.

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The Smilist Dental Greenpoint
The Smilist Dental Greenpoint - Random bill they sent my wife 2.5 years after her cleaning

Random bill they sent my wife 2.5 years after her cleaning

The Smilist Dental Greenpoint - The Smilist Dental | Brooklyn, NY | Dentist

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The Smilist Dental | Brooklyn, NY | Dentist

John M Cross, DMD - orthodontists - Updated July 2026

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