I was nervous about going to the dentist since I was traumatized from the dentists in New York…read more After visiting Dr. Lam he made me feel very comfortable and relaxed. He is a very friendly guy and loves to talk to the patients to make them feel more relaxed. The teeth cleaning is fast and efficient with no pain at all. He also helped me do a root canal which wasn't as bad as I thought it would be. The root canal procedure was very relaxing with no pain at all. I highly recommend Dr. Lam to any one that is afraid of pain or does not like pain at all. If you are nervous about a dentist then Dr. Lam is definitely the dentist for you.

Been going to him for years. Amazing dentist. Always leaving his office with a smile!read more

David and staff are the most friendly and professional you could ask for. The office and exam rooms…read moreare spotless and the facility has plenty of parking. Unlike my previous dentist, David has a lab right there where he can make adjustments to your partials or implants while you wait. He did my implants and coordinated the procedure with the oral surgeon so I had temps in the same day while we were waiting on the healing of the implants before we went to permanent zirconia. Outstanding Doctor and staff.

Dr. Lipani does great work. Very relaxing and pain-free experience. My teeth needed very extensive…read morework over a number of visits. I am more than pleased by the final result. Thank you Dr. Lipani and staff.

Dr Ryan Scally is second to none. He is amazing with the…read morekids, NEVER hurts them, and always has a smile on his face. He is an extremely genuine person and the practice is clean and fantastic. I drive 1.5 hours each way to see them and I will continue so forever!

Some of the dentists here are good, but the billing office is extremely frustrating. I strongly…read morerecommend reviewing every bill carefully and matching it against the actual work performed. Otherwise, you may spend hours trying to sort out billing discrepancies. Dr. Kaplan, the owner, seems highly focused on collecting payment immediately. In my experience, I received calls and text messages demanding payment before I had even heard back from my insurance company. At one point, follow-up care for a poorly fitting crown that their office had installed appeared to be contingent on immediate payment. The practice also has frequent staff and dentist turnover, and some staff members have been unprofessional. I have stayed with this practice for more than 30 years, largely because I liked one particular dentist and had developed a long-standing relationship with the office. During that time, I never failed to pay a bill, yet I was still being pursued for payment over the July 4th holiday weekend. When I finally received the bill and tried to pay it by phone, I discovered that the office had provided a different balance than the one originally communicated. I ended up spending about 40 minutes on the phone with the business owner trying to reconcile the numbers, only to arrive at the same figure we had started with. I wanted to be a dental patient, not a billing expert. While some of the clinical care has been good, the billing practices and collection approach have left me deeply disappointed.

Both of the dentist are great and Beth is wonderful. The office personnel is not that great. Me and…read moremy husband have been going there for years and they don't treat you the way they should. I am going to start looking for a new dentist office.

Ok-hard to imagine that a dentist would get 5 stars-after who likes going to the dentist? Perhaps…read moresurprisingly, the patients of Dr. Jones do. This is an extraordinarily well run office-they get you in and out without making you feel rushed. They accomodate scheduled and traffic delays and always make you feel that it is all about you. So yea, dental cleanings and fillings are not spa treatments but this place makes it feel that way. And, did I mention that Dr. Jones is an awesome dentist. He is professional, careful and he does his best to put his patients at ease.

I have been going to this dentist for years. They are professional and use the latest technology…read more Great experience every time! I highly recommend this dentist!

1### I had a very disappointing experience at this dental…read moreoffice. After completing the initial exams and cleaning, the dentist refused to continue treatment, stating that they felt "nervous" performing certain procedures. This left me confused and concerned about their level of professionalism and experience. I spoke with the office manager, Eily, who said she would follow up with me, but I never received a response. The dentist, Dr. Sagar S. Patel, came across as dismissive, and overall it felt like the office prioritized convenience over patient care. To make matters worse, the only treatment that was performed failed the same day, which further reduced my confidence in the quality of care provided. A week later, I visited another dental office where the dentist was professional, patient, and completed the treatment properly without any issues. The difference in care was very noticeable. Based on my experience, I would not recommend this practice. ---------------------------------------- That's the answer back from the dentist office from. Bridgewater Family Dental (Owner) a week ago Thank you for your review. We take feedback seriously, but we strongly disagree with the claims made here. Clinical decisions in our office are based on professional judgment, patient safety, and established standards of care. When a provider determines they are not the appropriate clinician to proceed with a specific treatment, that decision reflects responsibility--not inexperience or unprofessionalism. Presenting it otherwise is misleading. We also do not accept the characterization of our team as rude or motivated by anything other than patient care. These statements do not reflect the standards we uphold or the experience of the vast majority of our patients Due to patient privacy regulations, we cannot discuss specific details of your visit in a public forum because you INTENTIONALLY left major key points out on what actually happened in your review. ___________________________________ and that's my response too the answer from the office. 2### Thank you for your response, Bridgewater Family Dental (Owner) To my review on google. It's embarrassing too answer back too my reviews with you answer. but anyway it does not address the actual concerns raised in my review. Labeling your decision as "clinical judgment" does not excuse the way this situation was handled. I was accepted as a patient, evaluated, and treated -- only to then be told the dentist felt "nervous" continuing. That is not a reassuring or professional explanation, and it raises legitimate concerns about competency and case handling. If patient safety were truly the priority, there should have been clear communication, a proper referral at the time, and timely follow-up. None of that happened. I was explicitly told I would receive a follow-up from your office manager, and that never occurred. Accusing me of "intentionally leaving out key details" is inappropriate and dismissive. I shared my experience as it happened. Attempting to discredit a patient rather than address the substance of the complaint reflects poorly on your practice. Most notably, another dentist was able to complete the same treatment without hesitation or complication shortly afterward. That contrast speaks for itself. Patients are entitled to professionalism, transparency, and accountability. Unfortunately, my experience with your office did not reflect those standards. ---------------------------------------- 3### Updating my review after completing my treatment at another dental office. The procedure that was declined at this office was completed without issue elsewhere, which raises serious concerns about how my case was handled here. My experience included being told the dentist felt "nervous" to proceed, a treatment that failed the same day, and no follow-up despite being told I would be contacted. These are factual events from my visit. The response from the office focused on disputing my experience rather than addressing these concerns, which reflects the same lack of accountability I encountered in person. After receiving care from a professional and capable dentist, the difference in communication, confidence, and overall quality was clear. Based on my full experience, I stand by my review and would not recommend this office. The last picture shown all my plan got done from the new professional beautiful dentist office I use . Good blessings all doctors Care about humans life. And I hope anybody work in this career just for making money and doesn't care about humans life get what deserve. Again it's shame, shame, shame for this office/ Bridgewater family dental. Located in Bridgewater New Jersey.

worst experience I've ever had with a dentist. I found him rude, unqualified, and somewhat unstable.read more

Excellent Dentist. I have been a patient for years. Office staff are professional and Dr…read more O'Connor is the best. He is kind, experienced and concerned about each of his patients.

Charged before doing anything No good…read more Not recommended Not at all Bad experience Nightmare Expensive Do not go there

My wife and I have been patients of Dr Ma for almost 4 years now. We have been very happy with the…read moreservice, the professionalism and the treatment we have received. Dr Ma and all the personnel of her office is very thorough and their excellent in both simple routine services (e.g. cleaning) and more complicated ones (crowns, root canals etc.) I absolutely recommend them!

I'll try and keep this short: I have had terrible experiences with dentists over many years which…read morehas developed into a phobia. The staff here has really helped me with the psychological side of my visits, and much better than that is the dentist herself. For the first time in my life my teeth were made numb on the first attempt. I felt absolutely no pain and very minimal discomfort which has made me much more confident about getting all the work that I need done. I'm not sure about the reviews that report up-selling... I have expressed my willingness to spend a lot of money to get my teeth to look like I don't work on a pirate ship, and they have only told me that we'll worry about that later. If they were grabbing for my money I'd have a basket full of brochures by now. And I know they aren't lying about my cavities because I saw the x-rays and it doesn't take an expert to know that teeth shouldn't look like Swiss cheese. All I know is that I've hated the dentist for 30 years and I love this one. Believe me, that speaks volumes for people who know me.

Wish I had looked at these yelp reviews previously. I experienced the same, was told by the…read moredentist that I needed a partial crown. I asked her how long before it is a problem as I was not experiencing any pain, or any problem. No real answer. Well it has been over a year. when I was in 6 months ago the staff at the front desk commented under her breath "I guess he didnt need that crown" . about 2-3 years ago a different dentist from that office was doing a filling, and hurt me so badly I literally jumped out of the chair. I never saw him there again after that. I had a cleaning scheduled for next week. yesterday I got a voicemail reminder. today I got a text saying my insurance is not good there and that the charge for a cleaning is now $310. I text back and said is a cleaning really $310? They responded yes, and I responded to please cancel my appointment. I should have canceled this place a very long time ago.

I have never felt more comfortable at a dentist before in my life! From when you check in to when…read moreyou check out everyone is very friendly. I haven't been in a long time due to anxiety and everyone made me feel safe and reassured me there was nothing to worry about. I am on my journey to getting back a nice smile again and I'm very excited it's with aspen in bridgewater. Excited for my end results and to going back!

i called to make an appt as a new patient in need of a cleaning. they made my appt on a saturday…read moreand when i came in the tech said oh the hygienist only works monday to friday.

I wish I could have had the chance to work with Dr. Chan, but the patient management staffing is…read morelacking. I visited 3 places for consultation and found Dr. Chan to be the most thorough and knowledgeable, giving me confidence in her ability to give me the best outcome. She suggested I do the routine cleaning with Dr. Cross & Denise, since teeth shape/size can change after cleaning, and I agreed. I visited them in March, and also asked them to send a pre-determination for my treatment. I also have an email record of this including Barbara, the secretary, asking me for my dental insurance phone number. However, there has been a lot of miscommunication and disorganization since. Barbara called later asking if I could reschedule my cleaning to a month later which was fine for me. I called the day before to confirm my appointment and spoke with Barbara again who confirmed with me I was in the schedule. Except the next day, I came in and found out I was never put in the schedule? So I made an appointment with Denise that day for two weeks later. But then Barbara called me again later with no records of me in the schedule still - miscommunication amongst the staff. Also, even though I filled out the information for Dr. Chan online, and then Dr. Cross in person in the office (so 2x at this point), my information was apparently lost. I also found out that even though I asked for the pre-determination, and gave my dental insurance phone number and sent a follow-up email, the pre-determination was never sent in these past 4 months. I suggest for new patients, the onboarding is more structured. There was a lot of disorganization in just setting up an appointment as a new patient that made me feel uncomfortable.

Hands down the best dentist in the tri-state area... I've been getting my dental work done here for…read more15 years and never once have I been disappointed or misled. They have fixed plenty of old work done by a few prior dentists that we're less than desirable. John Cross is a true artist in every form. He has an amazing eye and will not stop until the job is done the right way and up to his highest standards. The staff is very personable and really roll out the red carpet for their clients. Warm neck wrap- check Moisturizer lotion with soft gloves- check Clean towelettes for your face- check Disposable eye protection- check Full vitals and oral cancer screening- check It really is a pleasure to get my teeth cleaned or worked on at aesthetic dental group.