Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

PlumbSmat was the only company between San Antonio and Aston that could respond in the same day and…read morefix a leak. Bravo to Cody and Paul. Excellent work, great people

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

They responded timely and their rate was reasonable. This was our second time using them for…read moreplumbing issues and we will use them again, if needed.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Great response time caring and talented individuals…read more if you have any questions on what is happening and why it's gotta be done that way a very up front honest answer is returned to all questions

They answered their phone, set an appointment and took care of the problem in less time than other…read moreplumbers in my area even return the initial call for help left on an answering machine. Did quality work in an efficient and well-organized manner, at a fair price, and were pleasant in the process. Will use again and am confident to recommend them. We live out in Kimble county and they were also doing a job in Rocksprings that day, so they are willing to serve us country folk.

Called because I needed my line snaked. Someone came out within in a hour and was reasonable…read morepriced! Highly recommend!

Collins and Son's Plumbing have installed all the plumbing in our new construction. Their…read moreunderstanding of the logistics from hooking up to the well to delivery to the septic tank is exceptional. They are professional, thorough, and answer questions and concerns quickly and patiently. We highly recommend this plumbing company.

They were attentive and very professional. Our plumbers who did all of our plumbing in our new home…read moreleft with several issues. They were non-responsive. Brenden came in and corrected all of the issues. Great job.

Also known as "Lake LBJ" plumbing. Excellent service, knowledgeable master & journeyman plumbers,…read morefriendly. We had them install a water heater years ago, and very recently (January, 2025) had them install two new toilets, flush the water heaters and replace three older toilet water valves (the small water shutoff on the wall behind the toilets). They worked with us with advice, then arrived very promptly when our toilets (which we ordered ourselves) arrived. There were a couple of small glitches, both of which were fixed with a smile within 24 hours. The plumber ("Brendan") was considerate and cleaned the site before he left. The prices are "retail," but the VALUE is in the job well done, by fully-certified plumbers rather.

Once again Patriot Plumbing proves there are still dependable services out there! Thank you for…read morealways being someone we can count on! The whole team is always polite, friendly and professional. Duncan saved the day this time.

Felix came over to check 2 toilets that have cracks .. I suggested epoxy to cover cracks inside of…read moretoilet bowls and let one toilet dry with epoxy while I can use other toilet.. wait for few days then use epoxy in other toilet.. He didn't listen to me .. first toilet has poop stain.. I called and they said they are too busy .. He told me to call other plumber.. I have to pay more for mistake Felix made .. that is not right .. He said I should have two toilets to replace , not use epoxy.. First toilet bowl was messy with epoxy and let it dry one hour .. after I used bathroom , poop stained with epoxy.. Also I do not understand why Felix replaced valves that are too small .. I think $675.00 is too high for one mistake Felix made .. I am not happy with their service ..

The technician was great -- very professional, knowledgeable, and took the time to explain…read moreeverything clearly. I have no complaints about the quality of the work or the service provided. Everything was handled smoothly, and the experience with the technician was excellent. The only reason for giving 4 stars instead of 5 is the pricing. Compared to other companies in the area, their rates were more than double. While the service itself was good, I believe the cost was significantly higher than expected.

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

I highly recommend Max Power Rooter and Plumbing. I had a water heater issue, called George at…read moreabout 9am and he was at my house by 1100 to assess the problem. In less than 90 minutes he replaced my heating elements and thermostats. We had hot water again and there was much rejoicing! George was very friendly and personable. He talked me through what he was doing and let me know what I needed to do in the future to maintain my water heater properly. They have great pricing. George was awesome!

These guys are amazing!!! Honest, reliable; they will be my go to guys! Came within a day to do a…read morebackflow test and quite reasonable price.