They ghosted me when I called about a problem with their job. The tile work was also badly done.read more

Very Professional, great communication, excellent quality of work, & always showed up on time…read more Thank You!

Mike installed a fabulous porcelain floor. I had a slab that was cracked on two sides, fixed…read moreeverything! GOAT status!

Mike and his team did a great job remodeling our bathroom in Carmichael. We are very happy with…read morehis work and would highly recommend him. Mike was involved with the whole project; demo, waterproofing, tile installation, installing a toilet, and fixtures. He is easy to work with and provides good recommendations for options or improvements that can be made. I ask a lot of questions, and he was happy to answer them all and explain patiently. He has a good eye and pays attention to small details that make the final product come out really nice. Other parts of the project like plumbing, electrical and stone countertops Mike has people he works with to complete the job seamlessly. They cut, polished, and installed a quartzite countertop and sink, added plumbing for the shower, and installed a glass shower door. Overall, the project was completed quickly. Mike was a pleasure to work with and we look forward to future tile projects.

Rafael was top notch, a true artist and artisan. He exceeded my expectations and I learned to…read moreappreciate tile installation watching him work.

I'm a little embarrassed to write this review, as Rafael did the work on my house in June of 2022…read moreand I'm only writing this review now. BUT, alas, here I am. 5 stars, but you knew that already, given the non-stop 5 star reviews that he has. And let me tell you, he earns every single one of those 5 stars in every single 5 star review, including this 5 star review. Rafael is professional, meticulous, friendly, respectful, and really does go above and beyond. It's great when you find someone that is a masterclass of their craft. It's good when you find someone that is competitively priced. It's nice when you find someone that genuinely CARES about their clientele and want their clientele to be 110% satisfied. It's AMAZING when you find a combination of all three. Seriously, you need tile work? Please, don't look anymore. You won't get better than Rafael. Book him. Be prepared to have your socks knocked off. If you don't believe me, well, then, believe my pictures. They speak for themselves. We got counter to ceiling herringbone in a ceramic 2x8 tile - not exactly a walk in the park, and a skill that definitely takes years to master.

I love this store and the customer service is always excellent. Such a great selection of tile it's…read morereally a pleasure to shop here. They went out of their way to make sure I had the tile I wanted and my kitchen project looks fabulous. I will definitely be back for future tile projects!

Super helpful consultants even though I couldn't order the tile due to an out-of-state location…read more Great place to shop for tile; will be back!

* NG Flooring** I…read morerecently had the pleasure of working with NG Flooring, and my project manager, Tobias, was exceptional! From the very beginning, he was incredibly helpful and truly understood the scope of the project and the timeframe I was aiming for. Given the complexities of other projects happening simultaneously, Tobias navigated everything with professionalism and clear communication. He set realistic expectations and timelines, which made the entire process much smoother. The final result exceeded my expectations--the new floors look fantastic! The team efficiently demoed the old flooring, reattached the baseboards, and even installed beautiful tile in the bathrooms. I couldn't be happier with the quality of work and the service I received. I highly recommend NG Flooring and give them a well-deserved five-star rating!

We hired Wolff Construction for a kitchen and living room remodel, and NG Floors was subcontracted…read moreto replace the flooring throughout our home. Unfortunately, the flooring portion of the project became an extremely stressful experience. Throughout the replacement project after our GC was informed of the flooring not being a product failure, Nazar (owner) was our primary and essentially only point of contact regarding the second flooring installation and follow-up work. One of the ongoing frustrations throughout the process was the lack of proactive communication and scheduling consistency. Many times, we found ourselves having to initiate contact just to understand timelines, next steps, or when work would actually resume. There were also instances where scheduling expectations were unclear or changed at the last minute, including receiving calls late on Fridays asking if crews could come work on Saturdays after we had previously understood that no weekend work was planned. That level of uncertainty became very difficult to manage while simultaneously trying to live around a major flooring replacement. After installation, the flooring began failing. What was initially presented as a product issue ultimately turned into a dispute involving the flooring manufacturer, who required a third-party inspection to determine the cause of failure. That independent inspection identified the issue as installation-related, including improper floor preparation, spacing issues, and the absence of a proper moisture barrier. What made the situation especially difficult was the amount of disruption this caused our family. Our home was left torn apart and partially unlivable for over three months during the holidays, beginning Nov. 3rd and extending well past New Year's and into February while the flooring issue was being addressed. This was not due to material shortages or product availability delays, but rather the prolonged pace of the repair process itself. Despite the actual flooring work only taking a couple of weeks to complete, we spent more than 90 days living in and out of the house while our belongings were stacked throughout the garage and much of the home was reduced to exposed concrete slab. We later learned that the flooring material installed was also of a noticeably lower quality than the original flooring product we believed was being matched as part of the initial remodel project. Even after the installation deficiencies were identified, many proposed solutions came with resistance or delays, and we ultimately had to hire an outside flooring professional at our own expense to oversee the final installation process ourselves. We also paid for hotel stays and other various costs associated with making sure the second replacement job was done to ASTM standards. To be fair, there were times communication was responsive, which is why this is not a 1-star review. However, this experience required far more time, oversight, and stress than any homeowner should reasonably expect from a professional flooring installation. During the amount of due diligence we were forced to do throughout this process, we also learned that California contractor regulations generally limit upfront deposits on home-improvement contracts to 10% or $1,000, whichever is less. In our case, substantially more than that was collected upfront. One thing this experience taught us is how important it is for homeowners to educate themselves on flooring installation standards, moisture requirements, and California contractor protections before beginning a major flooring project. Unfortunately, we trusted the process more than we should have and only learned many of these standards after problems began appearing. For anyone beginning a flooring project, we would strongly encourage reviewing: * ASTM flooring and subfloor preparation standards * Manufacturer installation requirements * California Contractors State License Board (CSLB) contract and deposit regulations We genuinely hope sharing our experience helps other homeowners avoid going through a similar situation.

This company was a pleasure to deal with. Outstanding workmanship on our kitchen tile floor…read morereplacement. This job took four days which meant my wife could not use the kitchen. We planned for this and the craftsman worked steady for four days, cleaned the kitchen area, and replaced all the appliances. This is a great company who has reasonable prices. Thank you Ursan, you did what you said you would for the agreed upon price.

He bid the four different tasks well and then showed up on time with a crew to knock them down…read more Mostly tile related but one bigger task was fixing a damaged pocket door. Recommended by a close friend who for last 5 yrs has used Alex for diverse jobs (shower pan, etc.) Satisfied customer!

Ernesto from did an amazing job on our backyard waterfall! His design guidance really helped us…read morefigure out exactly what we wanted, and honestly, the final result turned out even better than we pictured. The stonework is gorgeous and looks so natural in our space. Ernesto was great to work with - professional but easy to talk to, and you can tell he really knows what he's doing. Our backyard feels like a totally different place now. Would definitely recommend Skyline Tile if you're thinking about a water feature. Ernesto delivered exactly what he promised and then some!

Skyline tile provided a great service! It was very professional and the job was completed in a…read moretimely manner. Using them for my next project!

I Iove working with Brooks Tile - Chelsie is awesome and they transformed my main bathroom and am…read moregoing to be working with them on my other bathroom. They're hands on and help you navigate the whole process from start to finish. Highly recommend!

I will preface by saying that Brooks Tile itself did not do my job but an employee of the owner's…read moredid. I called to get an estimate for an urgent and unexpected repair I needed to prep my kitchen counter for painting (vintage blender was built into the counter, an electrician removed it and my tile paint guy {to his credit} said he was not qualified to fix it before he painted). I was in a jam. Mat, at Brooks Tile, emailed me almost immediately and told me he could not help me last-minute BUT he could refer a member of his crew to come over after hours and we'd deal directly with him. I got a call from his crew member very soon after, he came by to assess the job, and was able to fix it beautifully the next day. Mat even threw in the 4 x 4 tiles (about 11 of them) free to help me and his employee. Who does that nowadays? I give that commitment to assisting someone in need a 5-star rating. In 2018 I plan to tile my kitchen floor and Brooks Tile will be the first that I will contact for an estimate.

We have had Nick at our house for the last four months because we had a large job for him. He…read morestarted with our master bathroom re-tiled the toilet room and then did the tile in the master shower and then we moved onto our pool bath where he did the tile on the floor and he also did the tile above the bathtub.. then after that, we moved onto our kitchen floor and a tiled our kitchen floor. Then he did the tile in our guest bath both on the floor and for the shower. And then finally today he finished the tile in our hallway bath and that was both the floor and the shower I will attach pictures. Nick is our go to person for all tile projects and we won't use anyone else. he is professional, gives you an accurate estimate ahead of time, includes you to make all decisions that need to be made and he gives you all the knowledge that you need to make those decisions and he gives you a competitive price. I highly recommend Nick Williams for any of your tile needs.

Williams Custom Tile has earned a five star rating in all aspects within the profession. We hired…read morethem in February to tile two bathrooms in our home. Williams Custom Tile is competitively priced and carry with them the workmanship and professional ethics that made the project a pleasure. The owner, Nicolas was always on time, reliable, working full days, and in constant communication with the homeowner/customer regarding the project. We are extremely satisfied with the outcome. Hats off to his helper, Alfredo as well for a fine job. I would highly recommend Williams Custom Tile for anyone looking for this type of work.

Had Simply Restored out in December to deep clean our master shower and repair the grout and…read morecaulking. Josh was the tech who did the work and he was great. Explained the entire process step-by-step and then did really high quality work. Our grout and caulking looks like new and all soap scum was completely removed from the tiles. He also extended our grout to cover our separate tub, which was a nice plus. Josh was very friendly and efficient. Also, Kyle was very responsive in getting us the estimate, very easy to work with. Would definitely recommend them for any grout or caulking work and would definitely use them again when repairs are needed.

They were able to quote the job based on photos I sent. They came, cranked it out, and left…read moreeverything very clean. Would definitely recommend!