needed jump-start service.. automated intake for request was…read moreterrible (misunderstood most of my answers to its questions) but finally let me talk to customer service rep. who was great...verified all in- structions by text & followed up to make sure I was happy with service... service provider ( Nick) was GREAT !! ...arrived within 15 min, quickly dis- covered loose battery terminals, & tightened them (suggested "shims") also gave me great advice about my tires Thanx Nick & Hartford

Tomorrow I will be calling our independent insurance agent to get them shopping for an alternative…read moreto the AARP-Hartford insurance. We have been with this program for a number of years, bundling home and auto. Yes, the rates keep going up each year, which is to be expected. Last year seemed on the excessive side, but I let it roll. Today I realized that they are proposing a 71% increase in our premium for 2026 to 2027. What?! We are mature adult drivers with less than 10,000 annual miles of driving. My husband had a recent minor accident, but I don't believe that has even entered into the calculation for the new premium. There was no damage to the other car, very minimal damage to ours, and no injuries. No tickets or other accidents on record. 71%? What I see online is other consumers reporting that their rates were going up 45 to 50% in a number of cases. Once they shopped other providers, they were able to get much better deals. I sure hope that will be the case when our agent shops options for us. Just on general principal, I want to get away from Hartford as soon as possible! It's a good thing our renewal time is almost here, and we will be moving on away from them. Their partnering with AARP to save older drivers money seems to have turned into a bad joke, bordering on a scam.

I have been with NAU (home & car insurance) for over 20 years & feel very loyal to them for a few…read morereasons. These are the 2 main reasons: 1. They save us money! Not only did they find the lowest premiums for the coverage we wanted when we moved to CT, but since then, they've reviewed my policies on their own & contacted us, before renewing, to start with a better policy! Which brings me to my second reason.. 2. Terrific customer service! Doesn't matter if I handle things in the office or by phone and email, I'm treated as a valued customer by friendly & helpful people. I don't recall being left on hold for long periods of time, and when I'm promised a return call, it's come in a timely fashion. No aggregation at all!

From the owner: At North American Underwriters, we have proudly served as an independent Connecticut insurance…read moreagency since 1967. As a long-established Farmington CT insurance agency, we provide personalized auto, home, business, and life insurance solutions in Farmington and surrounding communities. Many well-known national carriers haven’t even been in Connecticut as long as we have — and our longevity reflects our commitment to protecting local families and businesses year after year. We specialize in auto insurance in Farmington, homeowners insurance in Farmington, and business/commercial insurance in Farmington, offering customized coverage designed around your specific needs and budget. As an independent agency, we partner with top-rated insurance carriers to compare options and deliver tailored protection with competitive pricing. Whether you’re looking for reliable car insurance, comprehensive home coverage, or customized commercial insurance solutions, North American Underwriters provides knowledgeable advice, unmatched protection, and local service you can trust.

I've been using Bell & Hudson for over ten years and anytime I have an issue they jump right to it…read morewith really speedy and friendly customer service. They help you when you need it, and that's what you want in an insurance company. Special shout out to Christine and Elizabeth for being such a super help in times of need.

From the owner: Servicing Western Massachusetts for over 100 years…read more Bell & Hudson Insurance Agency, Inc. has been servicing the residents of Belchertown, Massachusetts and the surrounding towns of Hampshire and Hampden Counties for well over 100 years! In fact, our roots go back to Civil War Days. The mission of Bell & Hudson is to provide our customers with the best advice on insurance to protect their property, casualty, life, disability, health, and commercial insurance needs. We work to assure that our customers secure appropriate insurance at a fair and reasonable cost from a financially strong insurer. We encourage our customers to communicate and meet with us as often as possible to keep us up to date on the changing risks that they face in this fast paced, ever changing world. At Bell & Hudson, we take the time to fully understand your needs and present solutions that meet those needs. We will give you the time to get the protection you need because we always have time for you.

Nick is well versed in all forms of insurance. Try this agency,you will like it!Excellent Agency!read more

From the owner: Providing Excellent Business, Home and Auto Coverage for over a Decade…read moreOur mission is to make finding the right insurance policy as easy and straightforward for every valued customer. Serving our community with knowledgeable consultations and Free Quotes. At Collinsville Insurance, located in Collinsville, CT, we prioritize the safety and security of your family, business, and possessions. We recognize the significance of these important aspects of your life and have the expertise to identify and manage the diverse risks associated with them. Home and Auto, Commercial, Umbrella, Cyber, Life, we've got you covered!

Stay away from these people. They are very nice when writing the policies but once you sign on the…read morebottom line they DO NOTHING!!! I had a nightmare trying to get reimbursed for a fire in my home. It happened on a Sunday. I foolishly thought I should contact my agent. She appeared very annoyed that I bothered her (it was Sunday) and told me to call claims. She did not even offer their number or any help. I never heard from her again. Trying to get the claim processed was horrible. I should have read the reviews for Liberty Mutual. If I did I never would have transferred all my insurance to them. This agency is refective of the horrible service you can expect from this pathetic company

I wanted to express my disappointment and concern with Libert Mutual. Over 4 hours stranded by the…read moreside of 91 south highway, waiting for insurance road side assistance, which never showed up and called tow company who reported they were given a wrong address and sent to a home address and didn't see me so they left but were going to send another tow out again. Unfortunately, after waiting over another hour n no show, i attempted to call the tow company multiple times to get an answering machine. I then attempted to call the insurance, and it was a back n forth, and they were going to follow up, but time kept ticking n no tow truck. I finally had to call 911 n have them send their highway tow truck, pay out of pocket and tomorrow follow up to pick up and have towed again to dealer or see if they could repair at their shop. I sat in my car w open window, unable to close it because the car was completely dead. I had to put a table cloth over the window to help keep wind out until I texted my supervisor to pick me up. It has been one frustrating afternoon and unacceptable client service and possibly endangering my well-being. This has led me to cancel my policy and would never deal with liberty Mutual ever again.

Mike S. was so helpful today getting me set up with the new cars Insurance. He was knowledgeable,…read morepatient, timely and made what could have been a chore a pleasant experience. From start to finish, his customer service and people skills were phenomenal! Kudos Mike!

Wonderful efficient service delivered with a Smile! A reputation you can count on. What's not to…read morelike?

I normally dislike insurance because it's so expensive, but Cuddy Insurance made that experience…read morethe opposite of normal. Everyone there is beyond willing to help you if you have questions, no matter how simple or hypothetical they are. My personal agent, Heidi, always recommends me insurance that fits me - nothing that I can't afford and is outrageous, but nothing that will screw me over if I need to claim an accident. If you're looking for a reasonably priced insurance agency who makes you feel like a person - if not a member of their family - and not a number and is willing to help you when you need them, this is your place. My parents have been coming here for the longest time, so I just automatically came here. I just purchased a new vehicle and now that I'm leaving in a year, I'm going to have to try to find someplace similar to Cuddy but I know they're few and far between and it won't be easy to find (if I can).

From the owner: For over 90 years, Cuddy Insurance Agency has been a family-owned and operated independent…read moreinsurance agency in North Brookfield providing auto, home & business insurance to residential and commercial clients in North Brookfield, MA, and surrounding communities. Combining local expertise with knowledgeable professionals, we offer personalized coverage, including life, commercial, and specialty policies, designed to meet your unique needs. Our team is committed to providing clear guidance, affordable insurance options, and impeccable service to help you protect what matters most.

I rarely give 5-star review but I feel Coastal Insurance and their team deserve this recognition…read more Recently I purchased a house and my mortgage broker pushed me to use their insurance company for obvious reason. While the pricing is great, I wanted to compare both the rate and the coverage. I emailed 5 different insurance companies and 4 of them immediately said "we'll get you the same policy for the same money" but only ONE came back to me and said you are not being covered properly and there's conflicting info in the underwriting language. That firm was none other than Coastal Insurance (see attached email). While their policy came back to be $200 more, but their policy also offers substantially more coverage. I would've rather pay the extra money than to leave myself exposed to a potential loss and claim denial b/c I didn't read the fine print. In a society where speed and cheap trumps service and common sense, it's refreshing to see a company that is thorough and didn't "sell me on price and price alone." Just an FYI, they also have an affiliate that provide tax grievance service and have saved me thousands of dollars with my commercial and residential properties.

For many of my insurance needs, I work with the Claussen Agency, specifically with my Rep Dan…read moreGorman. He is terrific(efficient, friendly and at the end of the day does what is best for my circumstance.) I use Clausen Agency for Work Comp, Landlord Ins Policies as well as Vacant Property Policies on Real Estate Investments. Keep up the good work

Be Careful - Very Frustrating Experience AARP Hartford was…read moresuper quick to take my money-- charged me 4x more than what I normally pay with my previous insurance company. I tried to cancel the policy less than 10 minutes later, but was stuck on hold for over 15 minutes. After that, I got transferred three times, and still couldn't cancel. They take your payment instantly, but make it incredibly difficult to cancel. Very disappointing and stressful. Would not recommend b d on this experience.

Be very very careful they are a bunch of scammers as I canceled my policy after switching to a…read moredifferent company and after I was told that I would get a refund for the portion not used like any insurance company does what they owe me still they claim I didn't pay even though they did auto payments on my account. Do yourself a favor avoid at all costs.