I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

Chris has done a fantastic job as an agent. This guy is on top of it. Very responsive individual…read more He's proactive and has taken the initiative and lead to help me resolve my issues and get me insured properly. So far he has exceeded my expectations and when comparing with the last agent I had, he has blown them away. The last agent I was working with wouldn't even return my calls, texts, or messages. I wish I had worked with Chris before, it would have saved me from unnecessary stress and delays. I'm just very glad I've found him and I highly recommend his services. Thank you Chris!

Thank you Chris for all your help in getting me car insurance. Really appreciate you.read more

I've been to One Stop Live Scan & Mail Center multiple times for printing and sending packages, and…read moreI've consistently had a great experience. It's a family-owned business run by a mother and daughter, and you can really feel that personal touch. They offer a full range of services -- live scans, notary, passport photos, printing, shipping, and even mailboxes -- truly a one-stop shop. They are always friendly, welcoming, and genuinely care about their clients. The environment feels very neighborly and hospitable, which makes a big difference. Every time I go, I'm in and out quickly. Even when multiple people walk in, they handle everything efficiently and there's never a long wait or holdup. Their prices are also very reasonable. I highly recommend supporting this local Altadena business and these amazing women. They run a great operation.

They handled everything perfectly without any problems. I was frantic trying to get multiple…read morepackages out at the lowest price. They answered all my questions with no eye rolling or big sighs. Very friendly and Great customer service. Easy parking in the back.

I heard the state farm office on Mariposa in Altadena near Lake ave…read more was destroyed in the eaton fires; I am sorry to hear that; I visited the STate Farm office but the agent and staff did not seem too friendly; the prices that they quoted to me were excessive and far too high. State Farm is not the same company that it used to be 25 or 40 years ago.

Another great State Farm experience just 3 days after Christmas 2024...my spouse's car was parked…read morein front of our home & was hit by a car & totaled (the driver was not seriously hurt thankfully)...our car was towed away & we rented a car for a few weeks while we looked for a new/used car. John's team reviewed our towing receipt & car rental receipt & we were reimbursed promptly while our totaled lease car was paid off allowing us to find another vehicle. This was mostly processed during the time of the Eaton inferno fire. Thank you John & your team for prompt service!

Recently I was looking for a insurance place nearby where I live and hit the Google search and…read morebambinos was in the top 3 listings. I read the great reviews and told myself to give them a shot and I'm glad I did. Mo was very helpful and made me feel at home. Their service is super amazing. I recommend this place to everyone! Come see for yourselves! You definitely wont regret it!

Exelente servisio con banbinos insuhurece los Recomiendo.read more

Called them and spoke to someone to call me back for quotes on a home and 2 cars. Never heard…read moreback. I guess they don't need the business.

The company's agent Bill didn't inform me that I had an issue with my policy until I found out…read moreabout it 8 months later. Maria who works with Bill doesn't even apologize for the mistake and just said "I have nothing to do with this" I'd personally avoid this company if I could because their staff takes no accountability when it comes to clients.

Insurance is not something you should feel uncertain about - and that is why I am so glad I found…read moreAnn! She is warm and friendly but most importantly, she's extremely experienced and knowledgeable about her business. She will find you the best policy and find it fast. She gets things done efficiently and without any fuss and her work ethic is admirable. Any questions or adjustments are handled without delay and I feel secure knowing my (multiple) insurance policies are in her hands. 10/10 would recommend her!

I can't emphasis how glad and relieved I am to find an agent that is actually helpful. Our former…read moreagent was difficult to get a hold of and was very unprofessional. After working with Ann, it seems we were also overpaying for our auto and homeowners insurance. Ann is prompt, professional and always kept me in the loop of things. We received a quote within the first 30 minutes of our initial conversation and was always updated on the status. Long story short, Ann is the gold standard for an insurance agent and I will be recommending her to everyone. Thank you Ann, for saving us $1200 after the fact that we already accepted your original quote!

I have been an Auto Club member for most of my adult life, and my experiences have always been…read morepositive. The excellent service I received at the Montrose branch was no exception. I recently had to take care of several matters related to some major life changes, and I received outstanding service every time I visited. I stopped by at different times of the day--morning, mid-afternoon, and even close to closing--and my wait was always less than 10 minutes, if there was any wait at all. Everyone I encountered was friendly, welcoming, and eager to help. I don't know the name of the notary who assisted me, but he helped me on two separate occasions. He was knowledgeable, informative, and took the time to explain things I wasn't aware of. I also needed to complete a vehicle title transfer, which can be an intimidating process. The gentleman who assisted me was incredibly patient and walked me through every step, explaining each form in detail and making sure I understood everything. The level of professionalism, patience, and customer service demonstrated by the team at the Montrose branch is truly exemplary. I highly recommend Auto Club, and I especially recommend the Montrose branch. Parking: Parking is easy, with a lot conveniently located behind the branch, as well as additional street parking nearby.

WORSE CUSTOMER SERVICE Do not come here. Not helpful at all…read moreand attitude when you ask questions . They treat you like you don't know anything. Worse than the actual DMV. And make sure not to talk to Vanessa . Rolling eyes and acting like my questions weren't valid . I wish I could give negative stars .