Sadly parting ways with this office. His staff is completely unresponsive and do not care about…read moreyour business at all. Even if you have more than 10 policies with them. The staff is completely unreliable and lack customer service. Very very disappointed.

wow...got a nice dividend check from my state farm company! well deserved....who's driving…read moreanyway?? not me! thanks!

If you're exhausted from navigating the Bermuda Triangle of health insurance please please please…read moreget on the phone immediately with Elka at Simpler Horizons. To say she is user friendly is an understatement. She is efficient, kind, patient, warm and extremely helpful. I've worked with her for the past 3 years with the ever changing world of Medicare. She's made sure I could stay with my gynecological oncologist throughout, prepared all the paperwork and met me at my home to sign off. Why anyone would try to do this alone beats me.

If you want quality of customer service and knowledgeable answers- do not waste your time here…read more I was receiving very dismissive and poor customer service from young man on front desk (refused to provide his mane, of course!) and from the manager Michael Soussana. The experience was so bad, I did filled out the official complain with California Department of Insurance.

Amber from State Farm Insurance Jim Olsen office was superb. Very helpful with my insurance needs,…read moreand was proactive in making a tight turnaround happen. Awesome experience.

I have been with Jim for many, many years, and I learned a great deal--especially regarding the…read morelife insurance they offer; I was more than satisfied. They have a team of bilingual professionals, and Leslie has always been there to assist me with my questions, needs, and policy updates. You simply wouldn't believe how much has changed my life. She is always willing to give me her full attention, even if I call her every single week. And if you ever have to shed tears over material losses, she cries right along with you. It is truly always a pleasure to have my cars, my life insurance, and my home covered through them.

This has to be one of the most inept auto insurance agents out there. Never available on the phone,…read morethe 12-1 lunch hours seem to be pretty loose, more like 11:30-1:30. The staff are of no help, I was told there is nothing they can do about our rates after being customers for over 10 years, all they do is increase our rates with no improvement in services. We will be cancelling our policies with them and going elsewhere. Over a $400 difference between them and other companies.

I can't say enough about Al Lopez and his employees! My wife past away and Al and his team were…read moreready to help my daughters and myself. They have incredible knowledge about the insurance field and they are ready and willing to help in any way possible. Shout out to the Secretary​, Gladys, who has assisted me and my family during this awful time. I give Al Lopez 5 stars because he pours his heart and soul into helping his clients through any issues they encounter. -Billy Gandara

After a number of conversations with executives in the company, they clearly expressed their…read moresincere regret about my experience. I do believe they have taken measures to prevent this subpar customer service in the future. For me, after I requested compensation for the charges not covered by the plan I purchased, Bridgeport Benefits did reimburse me fully so that I didn't have any out of pocket expenses. I thought this helped a great deal and I was relieved. I will say that I would have appreciated it more if they had offered vs. my having to ask but I am grateful to have had this situation resolved favorably in the end. The agency did say that working with individuals is "not in their space" so new clients should know that this company really only works with group plans. I think that's an important thing for companies like Bridgeport Benefits to tell prospective customers and also important for customers to ask.

Greg Frye was very knowledgeable and easy to deal with in getting my health insurance under the new…read moreguidelines.

I want to give a shout out to Martha Montoya for her kindness and professionalism. She helped me…read moreget insurance on my bike and it was all very easy and fast. Thank you!!!

I highly recommend this business to anyone that Needs honest…read more& forthcoming info on any life or auto Insurance. Vanessa Gonzalez was my agent and was very pleasant and professional thru the entire visit. I only wish that other businesses were like her. Thanks Vanessa, you ROCK.

I went to Josh because I was having problems getting my step-daughter insured. He was incredibly…read morehelpful and gave me all sorts of options to explore. With all the choices available, it was great to have someone walk me through it -- and Josh really knew all the plans and clearly knew what he was talking about. I would highly recommend giving Josh a call if you are looking for insurance and have questions.

Josh was so caring and positive through the process of buying my first home that it really helped…read moreease my anxieties and made me feel completely supported throughout and my unfortunately complex insurance needs were completely taken care of. His knowledge and expertise actually saved me a lot of money and I'm so very grateful for his help. Will be enthusiastically recommending him to all of my clients and friends. Thank you Salzman Insurance!

I would definitely recommend Facepoint insurance services to all my friends, family and yelpers…read more Victor has helped me get a great deal and a full multi policy account with Travelers insurance for my auto, renters And wedding ring. He is very good at explaining coverage where I was able to understand why I needed certain things like renters insurance or uninsured motorist on my auto. Ever since I purchase insurance with him I have referred him to my father who purchase auto and home insurance and is very satisfied with Victor service. Don't hesitate to call him since he always has your best interest.

Checked to see where I can go and get a quote for car insurance on both of my vehicles, I saw they…read morehad amazing reviews and gave them a try, very professional and great customer service. Victor helped me get set with my insurance and I am very satisfied. I will definitely be spreading the word about them. Thank you!!!