Hello everyone, I am…read moremortified that Dr. Faso has finally retired and called today and was greeted unprofessionally with the new office staff. Does anyone know where Jayna went or where Dr. Faso has left us to go? I am interested in following where ever Jayna went off to. Please let me know if you know of anything.

The best dentist in Florida! I used to live in Wellington, I moved to Ocala and I traveled three…read moreand a half hours for my check-ups. There is no more honest and helpful dentist I have met in Florida. The only good experience I've had in so many years with dentists. He treats his patients like family, all the office staff is just like him. Dr. Vincent Faso works out of love for his profession, unlike all other dentists who run his practice as a business. I feel lucky to have found him! Thank you Dr. Faso, may God continue to bless you!

I was recommended by my friend. I'm glad he did. I went in for a cleaning and xrays. Haven't…read morebeen to dentist for 3 years. (co vid). Matthew was my technician. He was very professional, and I was explained to about the issues I have. I set up a follow up appt. and left very satisfied with my care. The office is modern and clean. The staff was friendly and knowledgeable. Mary from West Palm Beach

I called to schedule an appointment for a routine cleaning. Initially it was slightly off putting…read morebecause I had to schedule the appointment with an AI machine. Also be prepared to be asked for your insurance at every turn and take photos for them lol. I had to give it to the AI machine, upload it to there site on two different areas. When I came into the office, two different receptionists asked for the insurance. Honestly it was slightly annoying and made them appear unorganized. I have an extremely popular insurance carrier so I can't find a way to understand why they were forgetting. However, I understood they were trying to make sure the paperwork was completed. One of the receptionist that reschedules your appointment did not fit the brand of everyone else who worked there. She was slightly rude and discussing people's personal business in the office. I came in for my appointment at 2pm and the wait time was almost nonexistent. I only waited for about 4 minutes before they took me to the back to do ex rays. My experience with the actual dentist was extremely pleasant and he explained everything going on with my teeth in a way I could easily comprehend. He was also very warm and welcomed any questions I had. The hygienist who did my cleaning was sooo gentle and the best experience I've ever had. However, afterwards the reception staff was a nightmare. I had to be a constant mediator between them and the insurance company. After months of back and forth they received their payment from the insurance for the cleaning but it was such a hassle I've never encountered. Such a shame to walk away from them but I don't have 3 months after I get my cleaning to instruct them on how to deal with insurance companies. I'm still not sure about the real issue of why I had to heavily get involved but nonetheless I've decided to just make the long drive to my old dentist office for my cleaning. I might try them again if I walk by and the front staff is different lol just being honest. The dentists are top tier. I recommend if you don't mind the front desk staff

Great experiences here...Dr Donatelli is great Hard to find a dentist you can trust..read more

Do not go to this doctors office!! They will try to charge you additional fees that aren't included…read morein your insurance. I visited the office in October 2018 for a Cleaning. They said that they would not be able to do a regular cleaning and I would need a deep cleaning for $150. They refused to do my Regular cleaning which is included. I did not want to pay an additional $150 but decided to due it anyway because of the sales pressure from the staff. I had no cavities... I had a follow up visit on January 29, 2019. They did my regular cleaning. They advised me that I have extra build up and should come every 3 months for a regular cleaning to help with the build up. But once again, I have no cavities. I told them my insurance only covers 2 cleanings a year which is what I will be doing. She said okay no problem. I called yesterday to set up an appointment for my 6 month cleaning & the receptionist said she read the notes and I will need to come in every 3 months for a cleaning. I explained that for 30 years, I have been doing regular cleanings every 6 months with no issues. She said she didn't care what I have done in the past, it was a requirement from their office. I told her I wanted to schedule a regular cleaning (which my insurance pays for.) She said she would make the appointment but the depending on what the Dental Hygienist said, they might require a deep cleaning (additional $150.) I told her I didn't want that. She said "well if that's what they recommend, that's what we will do. We will not give you a regular cleaning" Here is a picture of my teeth!! I brush 2 times a day at least and floss a few times a week. This dentist office refused to give me my regular cleaning & insist I !!! This office is a scam!!

Everyone knows going to the dentist is probably one of my least favorite things to do--as it is for…read moremost people! Because of that, I thoroughly researched dental practices in my area before choosing this office. I did see some negative reviews, mainly regarding customer service, but I can personally say that my experience has been absolutely phenomenal from day one. I was greeted by a friendly, professional, and knowledgeable staff who immediately made me feel comfortable and welcomed. Yulia was amazing throughout my entire procedure. She went above and beyond to keep me calm, comfortable, and informed, which made a huge difference for someone who genuinely dreads dental work. Dr. Babak Robert Etemad performed my tooth extraction and did an outstanding job. He made the entire procedure as comfortable and stress-free as possible, and I couldn't have asked for a better experience. The facility is extremely clean, organized, and efficient. The staff also made everything involving my insurance, treatment costs, and payments clear and straightforward--no confusion or surprises. I genuinely can't recommend this office enough. If I could give them more than 5 stars, I would. + After an experience like this, I've definitely found my new dental office!

My son needed all new teeth due to a gum disease. We didn't know where to go,we were recommended…read moreto this place. We did some research and decided to get this done here. We were very nervous because we are also from New Jersey. End Result? We could not be happier. It was worth all the flights coming from New Jersey to get it done here.

I had been searching for a local dentist since relocating to Palm Beach. I found Care Dental right…read morehere on yelp. Booking the appointment was easy and I didn't have to wait weeks out for an appointment which was a plus since I was due for a cleaning. From Linda at the front desk to the hygienist to the dental assistants, the experience is more than pleasurable. Typically these days, staff can sometimes act as if they're doing you a favor by serving you but not here. One can tell that the staff is genuinely happy to have you there and also love their job which is always a plus. So after my cleaning Dr. Sutton came in to greet/meet me, checked to make sure I received a thorough cleaning and also did a new patient assessment. When he walked in I was like whoa! Can we just pause to acknowledge how beautiful he is?! Aside from that, he was very very gentle, super friendly, and very interactive. Not to mention super hilarious. He constantly informed me on what he would be doing, what he saw, any concerns, and complimented wherever applicable. He recommended a follow up which I went back for and let me tell you, you would not want a better dentist. As I said, you always know what he'll do next before he does it, any feeling or pain to expect and how much longer the procedure will take. You won't feel like a patient on a surgery table being worked on like meat, and I wasn't a drooling slob during any of the procedures. The interaction provided the assurance/reassurance you need as he makes progress. Im always so thankful to find a great healthcare provider, especially one that makes you feel like you're truly the focus of the care being received, rather than just another number. I look forward to seeing him and the staff every 6 months for my cleaning. Will totally recommend to anyone looking for a dentist. Even if you already have one, I'd even suggest switching.

I have been going here for years. I love the quality of care. The dentist cares. The Dr. is clearly…read morenot in it for just the money. He is always kind and has gone out of his way to help me. They have a wonderful young lady taking care of the front desk. She is on top of everything and is very professional. The office is clean. They have started doing a follow up call the next day to make sure the procedures went well. That is another way that keeps this office separating themselves from the rest of the offices. There are many choices in dental offices in this area, but this one is really running smoothly and truly care.

I don't usually write reviews, but this experience was frustrating enough that I feel obligated to…read moreshare. I'm currently in Florida handling my mother's affairs after her passing, and in the middle of all that I needed to see a dentist since I'm overdue. I thought this office might also be a good long-term option since I may be spending more time in the area. When I first called, I explained my situation. They initially tried to put me into a same-day opening due to a cancellation -- just 1.25 hours after I called -- which would have left me barely an hour to get there, and they pushed for me to have my prior X-rays sent over immediately to make it work. I told them that wasn't realistic (it ultimately took multiple calls and three business days to get them the records). As an alternative, they scheduled me for 9:00 AM the following Monday. I asked for something later in the day, since a first appointment right after a weekend can be tricky, but was told this was the only option. In hindsight, the urgency around filling that same-day slot felt more like desperation than a thoughtful patient experience. I went out of my way to make this work. I rearranged my schedule, made sure everything was submitted by Friday, received multiple confirmations including one at 7:00 AM the morning of, and left early to arrive by 8:45 -- 15 minutes ahead as instructed for new patients. At 8:30 AM, while I was already in the car on the way there, I received a call and text canceling the appointment. The reason: no hygienist available and they couldn't find a temp. I was also told they use temporary hygienists for cleanings, which is not something I'm comfortable with to begin with. Canceling at the last minute -- literally while I'm driving there -- after all the effort required to meet their conditions is unprofessional and inconsiderate, particularly given the circumstances I'd explained upfront. And requiring X-rays in advance for what was supposed to be a routine cleaning, only to cancel due to a staffing failure, raises real questions about how this office is managed. Now, already overdue and with further delay due waiting for this cancelled appointment, I have to start over finding a new dentist entirely. I understand things happen, but this level of disorganization and disregard for a patient's time is unacceptable. I have little confidence in how an actual appointment would have gone. I'd strongly encourage anyone considering this office as a new patient to think carefully before investing the time and effort. I certainly won't be rescheduling here.

Let's be honest Who looks forward to going to the dentist??? I chose this dentist based on…read moreavailability and I really lucked out! I really am picky, I mean look at my reviews, I don't give 5 Stars out often But Dr Miller and his Entire Staff are next level great!! If you need a dentist please consider Dr Steven Miller I promise you will love them!!!

When you walk into Affordable Dental Center of Wellington. You are treated like you walked into a…read morefriend's house. Everyone is treated like they are special. Yo, the hygienist really enjoyed her job. She sang the entire time she was cleaning my teeth. Only stopping to explain each step. EXCELLENT WORK !

On time appointment, explained the process fully! Their office is very clean and very friendlyread more

I used to be a big fan of this practice I loved the fact they were a small practice & cared about…read moretheir patients youo see the same faces everytime. But I don't know what has changed maybe the current economic climate has caused them to try to nickel & dime their customers now. Because I am being billed a no show fee for an appt I NEVER confirmed. Some context we always set up the future cleaning appts months ahead normal right & for years the office manager Ryan has called me to confirm those appts to which I confirm or change for years it's been like this. Well now I'm being charged $100 for a no show fee to an appt I NEVER confirmed so therefore I shouldn't be charged. I asked for Ryan or Dr Schmidt call me to discuss this & have yet to hear from anyone. And on top of that a $100 for a no show fee WOW talk about greedy. I would rather leave your practice that I have been going to for years & have spent thousands of dollars at than to pay that fee solely based on principal.

i have always had a dislike going to the dentist , However i have nothing but a GREAT experience…read morehere staff is very helpful and and Dr. Schmitt, was the best