Mom and Dad have used State Farm Agent Mark Curi (and his dad before that) for more than 50 years…read more Insurance needs change as time passes, so important to check on your insurance periodically. We had some questions about the current homeowners and automobile insurance, so we gave his office a call, fully expecting to talk to one of his staff. Instead, we got Mark directly. Our questions involved having to run different scenarios, and he systematically entered them into the system to provide that to us over the phone. He provided the pros/cons of each scenario, and ultimately encouraged us to make the final decisions. Hopefully, we'll conclude our discussion over email...I have confidence that it will happen satisfactorily.

Mark Curi has been my insurance agent for 36 years. He and his assistance Deb promptly respond to…read moremy inquiries and are always helpful and wonderful to deal with. I recommend them without reservation.

Absolutely the best service from Alexis. He got the information I needed immediately, followed up…read morepromptly and even stayed after 5pm to help me. The absolute best!

Very helpful agents. Extremely knowledgeable. No nonsense when it comes to understanding what I…read morewanted with insurance. Appreciate their honesty.

I have had a great relationship with State Farm since I bought my first car in 1999. I recently…read morepurchased a new SUV in March 2021 and when I spoke to Ines in February for a quote to plan for what my insurance premium change would be, she was so kind and helpful! She was patient, friendly, informative and helpful. When I finally purchased the car, she made the process seamless for me and it was super simple! I was pleased with the rate I was given since I was going from a small sedan to a SUV, and was expecting a greater rate increase. (NOTE: I do have a perfect driving record and strong credit) I had an extremely bad experience with my homeowners insurance claims adjuster the last time I had a claim. His treatment of me was profanely discriminatory and extremely racist, and though I had to subject myself to this disparate treatment in the moment, I knew that after ample time, I was going to drop my home insurance company and check out State Farm. It has been a number of years since that small claim and so I felt confident I wouldn't get higher rates quoted to me because of that claim- a decent amount of time has passed. Because I had such a pleasant experience with Ines, I knew I could contact her to get a quote for my homeowners insurance. I reached out to her by email, just to get the ball rolling since my annually paid homeowners insurance would be up for renewal in October. I sent a copy of my current policy declaration so she could see what I was looking for to be covered in my quote from State Farm. Ines was so kind and quickly sent me a quote and we set up a time to discuss by phone. She went over the quote line by line, so that I would understand that I was getting the same coverage that was in my current policy. In many cases I was getting even more coverage than my current policy and when she told me my annual premium, it was substantially less than my current racist insurance provider! I also have a life insurance policy with the racist provider, which I took out in exchange for a lower bundled insurance rate on my home insurance. I asked Ines for quotes on a comparable policy because I plan to cancel everything with the racist insurance company so they will no longer get a dime of my hard earned money. Ines quickly provided me a quote for the life insurance and so because of her, I am switching BOTH my home and life insurance to State Farm. Ines has been a joy to work with and I look forward to my continued relationship with State Farm!

Great group of ladies that he has on staff. They are extremely helpful and kind. I would refer…read moreeveryone I know to this location so they can get the great service I get whenever I call.

I had an absolute horrible experience with this team. After months of back and forth, poor…read morecommunication and non-submission of documents I was told over email there was "an increase in my premium". After calling in to find out the news I was told the policy premium went up over 2x. I cancelled and am with another company. This is some of the worst service I have ever received. I would strongly advise staying clear of this location, there are much better agents out there. UPDATE: upon the policy fully cancelling State Farm has issued me a refund of ~$550 instead of the over $2,000 I am due. This is because they are calculating the refund amount off the new higher premium that I never agreed to pay. A VERY shady practice, and the customer service from Joe's team was absolutely non-existent. I have had to deal with them and the underwriters through escalations with the corporate office. Even the corporate office said multiple times my agent should be handling this directly by having conversations with the underwriter. Very early in the process this was one of the worst customer service experiences I have had, at this point it is simply hard to believe that a business could care so little.

Had a great experience with this office. Very professional and communicated all of my options…read moreeffectively.

Ms. Nazar always goes above & beyond to provide exceptional service & support throughout the entire…read moreinsurance process. One of the standout qualities of Ms. Nazar is her helpful nature. She always takes the time to listen attentively to my concerns & needs, ensuring that I fully understood the available insurance options. Ms. Nazar's expertise & knowledge in the field were evident as she guided me towards the most suitable coverage for my specific requirements. I highly recommend Janice Nazar & her team as insurance agent's. Their helpful nature, quick responsiveness, & exceptional customer service truly set them apart. If you're in need of an insurance professional who genuinely cares about your well-being, Ms. Nazar & her team are agents you can trust.

Best insurance company ever. They are so responsive, efficient and helpful, and.... They always…read moreanswer the phone with a real live person

Ron has been such a great agent to work with! He is always ready and prompt to helping. I trust him…read moreto help me with anything that's related to my insurance needs.

Years ago, I would've agreed with the other reviews that were written years ago. The quality used…read moreto be great, including the customer service at Skyline. Unfortunately, that is not the case in the last few years. Sadly, we had no choice, but to seek a new Erie agent.

I'm a customer for several years, and I don't have absolutely nothing to complain about! Perfect…read moreservice, knowledgeable team!

American Family Insurance is the worst company you could choose. We had them had an injury and had…read moreto get lawyers to sue our own insurance carrier. Did you know you can not call them an Insurance Carrier during court proceedings. At that point American Family will claim they are not an insurance carrier and if you refer to them as such it's a mistrial. I'll leave it at that. They will not be there when you need the. But will be there to suck your money for 15+ years and then drop off our when you are injured. Choose someone else My firsthand experience with

I recommend this place. The team is very knowledgeable there. They helped me with getting a great…read morequote. It's nice to have an honest and helpful insurance company that I can trust in my neighborhood.

My wife & I worked with Mike & his team when we lived in Chicago with both Auto & Renters Insurance…read morepolicies. The rates we were provided in the three years with Mike were great compared to competitors and the communication was very timely. Mike's staff (we worked with Alex and then Joe) reached out regularly to provide updates and were quick to respond to any questions we had. We recently left the Chicago area and Mike and his team were very accommodating with sending over information. Joe even worked with our new State Farm agent to ensure everything was transferred over properly for our new state. We have only had a good experience with this group & would recommend them to anybody in the Chicago area.