Some of the doctors are good, even very good. But dealing with the front desk is impossible…read more Appointments are lost, they lie to your face, takes forever to make an appointment. The phone system is so bad you can never get through to anyone, sometimes they don't ever call back and have no record of you calling. Grrr AVOID THE CLERKS, IF YOU CAN! THE WORST! ANYWHERE! BTW, the "Office Manger" is rude, indifferent and to be avoided at all costs

The service is not that good. It's happened often that my appointment been cancelled in the last…read moreminute, still waiting to see the doc since 6 months. When they're suppose to call you for a follow up they never do, you must always running after them and they still don't do the job afterwards. By the way they moved the clinic down Palm Springs last July and it's still the previous address on their web site, nice for clients who will go to the wrong place.

August 7, 2025…read more Update. I am writing this letter to express my sincere gratitude for the exceptional care I continue to consistently receive from Dr. Stanley and his outstanding team--especially Paul (NP) and the front desk medical assistants. Whenever I have an appointment with Paul, despite his demanding schedule, he always takes the time to truly listen to my concerns, answer all of my questions, and clearly explain the next steps for monitoring my health. His attentiveness and professionalism make me feel heard, respected, and an active participant in the quality of care I'm receiving. I also want to commend the front desk staff for making appointment scheduling smooth and accommodating. On several occasions, they've helped me secure earlier appointments when needed. Their prompt attention, courteous manner, and strong commitment to patient care are genuinely valued--and, most importantly, reliably consistent. Additionally, I've experienced excellent follow-up after appointments--whether regarding test results, treatment plans, or referrals to specialists. Communication has always been clear, timely, and supportive, which is essential for making informed decisions about my health. When I've been referred to outside specialists for procedures, the team has been consistently aware of the outcomes and continues to monitor my overall care. I genuinely feel that my medical care is being watched closely, and I'm thankful for that level of attention. Another aspect I truly appreciate is how easy it is to renew my prescriptions--whether locally at my pharmacy or through online systems. The process is efficient, reliable, and always handled with care, which brings me great peace of mind. Thanks to these effective communication channels and a coordinated team approach, I've never felt uncertain or frustrated. The staff consistently goes above and beyond to ensure I feel cared for and informed at every step. Dr. Stanley and Paul, thank you for your continued dedication, warmth, and high standard of care. I'm grateful to be in such capable hands and proud to be your patient. With Appreciation, David Maas

Dr. Stanley is best primary care physician I've ever had, and I've had many over my 62 years…read more I lived in Palm Springs for 7 years and recently moved out of the area. Dr. Stanley will be greatly missed! I find that dessert area to have literally the worst cardiologists, electrophysiologists, neurologists, pain doctors, orthopedic specialists, therapists, allergy doctors, pediatrists, and hospitals that I've ever seen in my life, but not doctor Stanley. Doctor Stanley is an Angel in a desert of trash. I don't know what I would have done without him. He's a compassionate, caring, sincere, humble, knowledgeable man. He's like having a primary doctor and therapist all in one. He listens and knows his stuff, and zero attitude. If you are lucky enough to have him as your doctor, go for it! You won't be disappointed. I highly recommend Doctor Stanley!

Dr. Del Rosario gave me very good service and his diagnosis was excellent. I recommend Dr. Del…read moreRosario highly on a scale of one to 10 I will give him a 10. He has been my doctor for 20 years.

Dr and staff go above and beyond at all times. One of the most intelligent and empathetic practices…read morein the valley.

She was my doctor for a few years, very nice lady but I think she should pack it in,,,,in year 2015…read more I had several visits for high blood pressure ,,it was 190/104 many times, I had an EKG however she did not send me to a cardiologist.....home alone one night I felt I was having a heart attack.......I was..........I immediately found a cardiologist who ran all the tests and then told me I needed open heart surgery if I didn't have it I would be dead within a year........... she should have figured it out at the time of the EKG. Again I adore her as a person as a doctor...............time to retire

The office staff was great. This review is not rated based on the cleanliness of the office, the…read moreattitudes or professionalism of the the staff, the wait time, or the ease of scheduling my appointment. This review is solely based on my time interacting with Dr. Shemonsky. If I could give her a 0 star review, I would. I had not had insurance for 5 years and during that time I had a pretty bad car accident that left me with a grade 3 concussion and 19 staples in my noggin. At the time I was admitted to a hospital, but had not been to a doctor since I was discharged. I have been having pretty sever nerve pain in my neck and shoulder that at times limits the movement of my left arm. I get migraines at least once a week that cause me to see double. I've lost my sense of taste and smell completely. I also was looking for a gynecologist referral since I needed a check up and my insurance required me to have a referral from my primary care physician. Shemonsky entered the exam room and just started talking. Never said hello, never introduced herself, just started talking about how I'm 10 lbs overweight for my height and I need to stop eating and start exercising. When I was given a chance to speak I explained my accident to Shemonsky, along with the details of the physical problems I've been having since then. Her response was pretty simple. 1. You had an accident that damaged your brain and neck. You're going to have pain in your neck and shoulder forever now, get used to it. I'm not sending you in for any kind of tests/x-rays and I'm not giving you a pain medication. You're too young for pain meds and you can learn to tolerate the pain. 2. Your migraines are because you work in an office and use a computer. Get a new job. 3. Regarding your lost sense of taste and smell, no big deal. I lost mine in my 20's and I'm just fine. You'll learn to live with it. 4. Finally, I'm not referring you to a gynecologist. Keep going to Planned Parenthood. They are just as good as any other doctor and their facility is in need of the funding and patients. (The problem for me, the patient, is that Planned Parenthood doesn't take my insurance so I have to pay full price for an exam, about $60 a visit) So basically she told me to "Toughen up and get over it". I spent my $25 copay to be told Get Over IT. Wouldn't go back to her if my leg was literally falling off. I'd rather just hack it off with a butter knife and stitch the would myself since all she would do is tell me to get over it and work on my balance.

If you want a doctor who is more concerned about his own comfort than the comfort of the patient,…read morethen you will want this doctor. He is ruled by tradition, fear, and conservatism and he will refuse everything to a patient in order to keep himself comfortable. I think he is trained but he has no vision and will leave his patients suffering and wanting but he will feel comfortable and cozy. Also, his staff prescribes and bills my prescriptions in the most expensive way possible, even though I have asked multiple times for the prescriptions to be written for 90 days. They just ignore me and it has cost me an additional $100s in the last six months. They don't seem to care because they continue to fail to write for 90 days.

This doctor is now at Kaiser and I was very disappointed with my e-visit with him while my Primary…read moreGP was out on vacation. I have been experiencing severe dry eyes and it has gotten worse. The Ophthalmologist at Kaiser has run out of options for me so I wanted to discuss whether this is more than just dry eyes, as this condition is starting to dictate my life rather than be something that can be managed. When I went into specifics about what had changed and how bad it was, he indicated that I had blood work TWO YEARS AGO and nothing was wrong then. I said I want new blood work and asked if there were other conditions that could cause this other than Sjogren's since I have a family history of this but with the labs two years ago didn't have specific markers. His response was "I don't know, sorry". Not I don't know but we can broaden the test to see if there are other indicators in your blood. So I had to ask to specifically ensure the tests would include thyroid, inflammation markers, etc. He said sorry a few times and said I'm just being honest with you....being honest that you are putting no effort in to consider what might be happening other than just my eyes....he told me to go back to the Ophthalmologist even though I already told him what they are doing is not helping and I am concerned it's a bigger issue. I ended the call in complete frustration and tears as things are very challenging right now and I am getting zero help.

Excellent communication skills including attentive listening to my concerns and worriesread more

This man should be barred from practicing medicine. Weird, condescending attitude and lack of…read moremedical care. He clearly wasn't interested in helping me, was talking about irrelevant things.

There is a shelter in place in Palm Springs. The doctors office never contact me to cancel my…read moreappointment or reached out to me via email. I find out from the pharmacist that the entire staff has been laid off and that they are no longer open. They deal with hundreds of patients that deal with

Worst doctor. Ever !!!…read more He comes to my facility to check up on my clients but REFUSES TO signature THEIR REPORTS OF DIAGNOSIS UMKESS I PAY HIM EXTRA $100-$200 per report ???? He says that's not his job that he's not a secretary we'll he forgets he gets paid from the insurance ???? What a cheap rip off doctor He doesn't like to visit my clients at home too I should REPORT this doctor to some higher up medical institutes so he can't practice as doctor and can't renew his license Shame on you doctor. RUSV

Dr Grimm has been my primary care physician for over twenty years. Concerned, informed and caring.read more

Superficially, Dr. William Grimm is a kind and compassionate man, unfortunately he is an…read moreincompetent medical practitioner and is currently completely overwhelmed by the ongoing COVID pandemic. Let me elaborate. Both my wife and I are previous patients of Dr. Grimm. We paid thousands of dollars just to be able to have him as our GP and were excited to have a "concierge doctor." We were sadly duped. Yes, if you wanted him to prescribe you some prescription cough syrup over the phone or recommend an overpriced "wellness consultant" then he is your man. However, if you are looking for an actual medical professional who knows his field and can provide relevant and constructive advice, look elsewhere. Now for the facts. Below are actual things Dr. Grimm (and/or his office) did: 1) Shut down all through COVID then went on vacation 2 weeks after office reopened. Why not take vacation when your office was closed for a year? We all kept paying... 2) Faked test results. No really, we paid out of pocket for (3) other tests to confirm that the test results my wife was given were completely fabricated. He "isn't sure what happened." That inspires confidence. 3) Lied about COVID deaths. Apparently this is a thing now. People use the tragedy of COVID to cover up for their own incompetence and its disgusting. Multiple times he claimed that "two of my patients died this week from COVID." When pressed, his response was "lots of people are dying from COVID!" True, but it doesn't help them or your patients by using that as an excuse to not do your job. 4) Provided absolutely no help in a fairly serious medical situation. Without getting into details, we needed some legitimate medical help for a life changing condition. (Hence tests above) Dr. Grimm's advice was to "google the test results" as he does not understand them. When pressed about how to interpret and use the $500 test results, he said "you should do what you have been doing if its working." Bottom Line: Don't get duped by this incompetent charlatan and his pretty office, he will not help you get well... but you will spend a lot of money!

I am a new patient of Dr. Platts She has been very caring,…read morelistens, and is available when needed. I look forward to having another Dr. Who does not watch the clock. Thank you, Gail

I've enjoyed excellent service from Dr. Platt for the past 2 years as my primary physician. She…read morehas a caring heart and is truly the most compassionate doctor I've ever known. She makes house calls which was so important when I was very ill last year. I can get pap smears from her which saves me a trip to a gynecologist, and she can do blood work so I don't need to go to a separate lab. I also started getting micro needling facial treatments from her in addition to stem cell injections where my lower eye bags were a problem with astonishing results. Her nurse Jacqueline is very attentive and makes sure my prescriptions are always refilled on a timely basis. I can't say enough good things about Dr. Platt's office - she is a treasure in my life as she gives the best care. There are twelve 5 star reviews that are 'not recommended' for Dr. Platt, which confounds me. Yelp uses AI to determine what reviews are not recommended, and it seems to me that there is still some bugs to work out as those 5 star reviews should be legitimate.

Dr. Loftus is the best doctor I have ever had. He is kind, compassionate, patient with a very good…read morebedside manner even in the most stressful situations. He went to great lengths above and beyond the call of duty to research and solve a problem I was having that several other doctors were unwilling to take the time to help me. In short Dr. Loftus truly saved my life. I would highly recommend him to anyone.

This doctor took a sign up fee then sent a letter of dismissal having seen me 2 times in May of…read more2012 and not accomplishing anything. He kept the $500 sign up fee. He is not knowledgeable and yet demonstrated an overblown ego mixed with some other traits that I'll re frame from getting into detail other than to say his exam wasn't appropriate when he groped my testicles repeatedly. I believe it wasn't worth the $500 needless to say ...