I hope I can fit all the words! Three weeks ago, I went in…read moreto get a crown. Once Dr. Cyriac started the procedure, it was determined that I would need a root canal. Dear Sweet Baby Jesus, I was SO SCARED! Like...zero time to prepare, but let's do this! Dr. Cyriac and Nikki were so good with me. I was so scared but anytime I needed a moment, they gave it to me. Their "chair side" manner is top tier, I mean TIPPY TOP tier. Nikki answered all my questions, even the ones that probably seemed absurd. No one WANTS a root canal, but York Smile Care is 10/10 if you have to do it!

Had an appointment at 1400. I arrived at 1340. Door was locked! When I called I was told by "Pam"…read morethat I have to wait outside in the 33 degree weather, until they unlock the doors at 1400. Thankfully, I wasn't dropped off for this appointment and sat in my car until 1400. Here's an idea, Pam, maybe include your ridiculous unlocking door policies in the verification text/email that you send prior to an appointment. Do better. I certainly will by finding another provider when I have future dental work done.

I am a big weenie when it comes to dental care. I've had bad experiences in the past and get very…read morenervous for appointments. After much procrastination I scheduled a cleaning and check-up, feeling pretty confident that all was well. Welp, I left with a next-day appointment to get 4 cavities filled! Dr. Pashaliyev was absolutely fabulous for the entire process. He explained everything to me and was very upbeat and optimistic in the face of my anxiety and pessimism. He took my nervousness seriously and was happy to take his time to make me comfortable. He was not stingy with the novocaine and stopped to give me more when it began to feel a little zippy in the extra-deep cavity drilling. The techs that assisted were great too - fast and efficient, very pleasant. If you're not a fan of the dentist, I would highly recommend booking with Dr. Pashaliyev, it was almost downright pleasant. Almost : )

The care was excellent but the office music was not relaxing at all. Please consider relaxing calm…read moremusic, This is the first thing that ppl notice when you wait in the room so make sure to get that right and the hole experience will be better Thank you

Don't ever miss an appointment because you are ill, they will dismiss you as a patient regardless…read moreof how long you were a patient there. I was sick the morning of my appointment and called 2 hours prior to my appointment and that wasn't good enough for them, so I was asked to find another dentist. They want a 24 hour notice I'm sure that many people would not know that they are going to be sick the day before unless they have terminal illness? I recommend that you search elsewhere. E

A few months ago i broke a tooth and what i didnt know was that i needed a crown to replace it…read more I opened up yelp and did a search for dentists in the area. Glossner& Mermick was one of the dentist offices that showed up. They werent the first ones i called, however they were the first ones that could see me that day. The dentist i had was dr glossner and i can say i was very lucky to get him as my dentist. Dr glossner is a smart very attentive dentist. He took the time to make sure that the mold of the crown was as near to perfect as you could get. His attention to detail is what really made me comfortable in the dental chair. I can say that i am not a huge fan of going to the dentist but since i started going here,my comfort level is at a ten for glad i did. Thats doc glossner and your team of experts!

First time to the dentist in a very (very) long time. My wait once I got there was....wait there…read morewas not one!!!!!! (Is that even possible). The receptionist was very nice. My dental technician (that's what they are called in the Navy, is it the same in real life?) Ashley was super pleasant. The Dr was nice as well. Nobody tried to sell me a bunch of stuff either. I would go back....well in six months. They have a nice view too. Since I was a brand new patient I had to wait a while for an appt.

I let this go when it happened to me, but this now happened to my significant other (with…read moredifferent insurance companies). We both were guaranteed there would be no charge for our routine cleaning, and then later received bills for almost $200 in the mail with no description of service. I called the billing department and left multiple voicemails before receiving a call back, and was told their office has no way of actually verifying if their services will be covered until months after.... As a medical coder and biller I stated that is not how billing works and was hung up on.

Sold me services I did not need to make money off me when I acquired my new care credit account…read more Caused me emotional stress because of the severe tooth decay I experienced from temporary crowns I wore for over a year . Horrible dentist !

Today was my second poor experience. The first was an appointment that lasted 3 hours, where about…read more45 minutes were spent actually being operated on, and the rest was spent waiting. I was told it would last about an hour. This made me late for an interview that was to come after it. My second poor experience happened on March 29. I had called when scheduling my appointment that I needed to be done by 4:10 PM, to make it for an appointment after. After being taken back 15 minutes late then my appointment time, that I arrived 10 minutes early to I finally finished at 4:50 PM. My barber appointment was scheduled for 4:30 pm, so I missed that. Sauve does good dental work, but is way too overbooked. He is constantly switches to different patients which leaves many patients waiting. Ontop of this, I had a 125$ bill, in which I tried to use my health savings card on, but the front desk lady insisted that that would not work . I plan on switching dentist offices and hope to get this copay resolved. If you're a citizen that has a schedule and has things to do, I would not recommend going here. - Jared Pechart

Cliff notes - run far away!!!…read more Went in as a new patient with bad tooth pain. Office staff were okay. Spent their time chatting to each other. One telling the other her hair was really sticky from getting stuff in it while painting. Gross. Dental assistant was kind & did xrays & scan. Dentist came in, asking what was wrong, so explained my toothache. He replied curtly, "You need a root canal" I was surprised as less than a year ago I'd had a very comprehensive exam & crowns, no cavities or root canals were mentioned. I asked if he could tell that from these xrays. His response was, "no, I don't need xrays I go by the symptoms a patient tells me." What??! I should have ran out from Dr Quackers there & then. Sigh. He then blew air on the tooth & tapped on it. Nothing. So he then says,"your issue is you have a crown there & the surface is too flat." I know it is meant to be bumpy, so kind of made sense to me. He got a drill & was grinding at the tooth for a while, no questions as to if I was okay with that, doing fine? Afterwards I commented that the same tooth on the other side was probably the same as it was also a crown. Dr Quackers response, "well that isn't the issue is it, so we're not going to touch that." Okay then. Then a final sweet goodbye from this gem, "now don't chew on that side of your mouth for 6 months, then come back & see me. We'll see how it is going then." I looked at him wondering if he was serious, he was! He said just learn to push the food over to the other side. 36hrs later & I am chewing on the other side of my mouth! I had a cold drink & no issues. Then had a yogurt though & that caused sharp pain that lasted for about 10 minutes. So now I am left to look for another dentist. This time hopefully not as pretentious, haughty or flat! So there goes a few hundred bucks to Mr Quackers. Beware & be aware!!!

I am traveling and broke a crown while in the Lancaster area. When I met with Dr. Friedlander he…read moreexplained the process to replace it. I told him we were traveling and would only be in the area for two weeks. The staff checked with the lab and they said they were able to have the permanent crown ready in time. Dr. Friedlander removed the broken crown and put the temporary on. The whole process took two hours. I was very satisfied with the service I got and the expertise of the dental staff.

Had the best experience. I've gotten a tooth pulled before but the bed side manner was not okay…read more Dr. Waltz walked me through everything and was kind and made sure I was comfortable. Would go back if I need too.

I called as a diabetic with an active abcess (a dangerous risk for my heart) and was still forced…read moreto wait several weeks for the initial consult and then was booked several more weeks later for my appointment to have my tooth pulled. During the wait time, I called a few times to check on the waitlist and once to report that the abcess was leaking a brown discharge. I also discussed pain management for the procedure since I had fear from previous dental situation in the past involving extreme pain that had not been managed well. Dr. Waltz and his rude staff seemed to think this qualified me as drug-seeking or an otherwise difficult patient and so abruptly cancelled my care without even guaranteeing 30 days of ongoing care as is required by patient abandoment laws. Then they sent me a bill for the first consult. I was left floundering to find new care during the pandemic.

I love this dental practice. Dr. Roenigk and Dr. Naco are both very friendly, knowledgeable and…read morehave a lot of skill. There are lot of dentists out there that are just plain rough, which makes people afraid to go to the dentist, but these doctors are very gentle and conscientious. They never make you feel like you're just a number. They both genuinely care for their patients. All the office staff are welcoming and personable. We've never had a bad experience in this practice.

I've gone to Dr. Roth for the past 37 years and now effective June 2020 they will no longer be…read moreaccepting my insurance (Delta Dental) because they wanted more money from them and they would not give them more money. Dr. Roth was a great dentist. Now he is retiring and they are money hungry.