I have written two previous Yelp reviews about the Service Department at Earnhardt Toyota at…read moreSuperstition Springs, and unfortunately, they weren't positive. After those reviews, the Service Department Manager reached out to me personally, listened to my concerns, and assured me they were working to improve. I'm happy to say they have! I recently brought my daughter's Toyota in for a scheduled 1:00 p.m. oil change and routine maintenance. In the past, even with an appointment, a simple oil change could take nearly three hours. This visit was a completely different experience. The service was completed in just over an hour, and I received text updates throughout the appointment letting me know the progress. It's easy to write a negative review when things go wrong, but it's just as important to recognize when a business takes customer feedback seriously and makes meaningful improvements. I truly appreciate the efforts of the Service Department Manager and his team for turning around what had been a disappointing experience. They've earned this five-star review, and I hope they continue providing this level of service to all of their customers. Thank you!

I contacted Earnhardt Toyota regarding a recall on my vehicle. They took down all of my information…read moreand created a profile, but told me they were unable to bring my car in because they didn't have the parts available. When I asked when the parts might be available, I was told to call back the following week. I also asked if they could reach out to me once the parts came in since they already had my information, but initially they said they couldn't do that or schedule anything. After insisting, I was told they would call me when parts became available, but the overall experience felt unhelpful and lacking in communication--especially for something as important as a recall that already has an official fix released. I hope they improve their process for handling recall appointments and customer follow-up.

Awesome customer service. Got back with me fast!! I am from out of town and he assisted me in the…read moredirection I needed.. Was very helpful!! Thank you!! Would do business anytime with this company!!

As a previous entrepreneur, I gave this guy a chance cause I remember how important my reputation…read morewas. While I was surprised by the $185 diagnostic fee, I thought okay and scheduled. No show and no call.

I highly recommend Cliffs Welding, this was my third trip after a recommend from Eric Lanza RV…read moremechanic as the best in Mesa. This last trip WES Kellis went above and beyond remembering I had come in to switch truck toppers and he had another customer come in looking for my same old top! He connected the two of us and not only did I buy my new topper here with excellent service, he helped another customer get my old topper because he cared to take down his phone number and get it to me. I am also a sole female who drives a large truck and usually shops try advantage of me, but I'd like to echo another female reviewer here and say I agree I love to come here for the no bull****.

Five stars is not enough for the work that Cliff's Welding performed. I told them that I wanted to…read morebe able to haul 5th wheel and gooseneck trailers with my RAM 3500 dually and they took it from there. They fully answered all of my questions and provided a very reasonable quote. I left my truck with them and shortly thereafter received a call that it was ready. The work was performed superbly with fine detail, and everything was perfectly lined up and ready to go. I haul trailers for a living and am perfectly satisfied with their work and products provided. The staff is very professional and takes the time to show their work while explaining its operations.