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    Johnny Reeves Termite & Pest Control

    5.0 (3 reviews)

    Services - Johnny Reeves Termite & Pest Control

    Pest extermination

    Tick or mite extermination

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    5 years ago

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    Urban Desert Pest Control - Scorpion control in the right hands makes all the difference!

    Urban Desert Pest Control

    (1.1k reviews)

    We found some signs of termites and called Urban Desert for an inspection and recommendations for a…read moresolution. Mike came out and suggested a solution that was reasonably priced and should solve our termite issues. He also worked with our schedule to ensure we had timely service. Tony came out to do the service. He is knowledgeable, efficient, thorough, and made sure all was cleaned up before he left. I will definitely call Urban Desert and recommend them for any future pest control issues!!

    Urban Desert Pest Control was a great honest company to work with. We had been hearing scampering…read moreon our roof randomly throughout the day and night so were concerned about roof rats, especially since the noises seemed to be coming from our AC vents. We'd jumped up on the flat roof a few times and hadn't been able to get any sightings. Along with this, we found a dead black widow, so we decided it was time and had Urban Desert Pest Control come out. The great news was no evidence of roof rats! The even better news was that instead of charging us for placing traps anyway, Urban Desert Pest Control realized that our "pet" squirrels that live in our backyard were probably getting up there to play and placed some filters over vents to prevent the squirrels from getting into the vents. Guess what? Noises went away. Nice to work with a company that focuses on the individual customer instead of implementing a general approach for every single situation.

    Arizona's Best Choice Pest & Termite Services - Gary, one of our most experienced termite technicians.

    Arizona's Best Choice Pest & Termite Services

    (14 reviews)

    For the past 3 years I've had preventative treatments done in my yard for scorpions because one of…read moretheir reps came to my door when I bought my home and sold me a story about how the previous owners had an infestation. I came to find out that the previous owner lives behind me and that wasn't the case. Despite being lied to, I kept a bi-monthly plan at $60 a visit. I also found out my HOA fee pays for pest control within our tract so this service wasn't entirely necessary. Again, I kept it because it's better to be safe than sorry with my dogs. I also pay for indoor and outdoor service. In 3 years they've only treated the inside of the home 3 times. So keep in mind, I'm paying for chemicals they're not using. This month, my tech showed up and did his routine service and left. Nothing special, but my card was charged $90. I called and the girl on the phone claimed it was for an intensive scorpion treatment for an infestation. We have no infestation issues, so I told her that had to be a mistake. She transferred me to a manager who claimed it was because they raised their price to $65 bi-monthly and added a startup fee of $25 because there was a gap of more than 2 months between my services. I explained that we don't get pests in the winter so we always wait until it warms up to schedule an appointment and I've never been charged more. I also wasn't notified before my service that I'd be charged $30 more. He told me it was my responsibility to ask what their prices are, even though I've always paid $60 without any changes. I told him it's a businesses responsibility to notify a customer who is contracted into a set price before making changes to any automatic credit card charges when they change their pricing. He got really worked up and said "I don't have time to deal with you. Do you go to McDonald's and bitch about their prices changing when you can't afford it?" I went from pleasant to pissed. "No, I don't. They post their prices clear as day, if I want to pay for it I do, if not, I leave... your company doesn't display pricing and doesn't inform people of price changes so that's entirely different!" Then he said "I'll refund you $25 because clearly you need it and I'm tired of talking to you. Next time you get a service with us it'll be $85." I told him it was rude as hell to say that to someone when it's about the principle of running an ethical business, not about me not being able to afford it. I'm justifiably upset that I was overcharged and given 2 different reasons as to what that charge was for. I told him that I won't be needing their services after the way he spoke to me and he said "That's great" and hung up. This is their manager! Just a tip, line your yard with hot shot and it does better as a boundary than their crappy spray does. I've had to use it between bi-monthly sprays for pests and it works wonders for only $4. I don't know why I continued business with these people after being lied to from the jump. The red flags were there.

    I have been using this company for many years, just a week ago I had them come out to service my…read morehouse like usual. They sent a guy that had no idea what he was doing, so I called the office and told them I wanted another person instead. The manager told me if I don't use him I could go somewhere else, because he is not going to change anyone for a customer, "I have to many customers to worry about you, I'm sure we will survive without you being a customer. I said that's fine I will go somewhere else, but that's just bad business. Please I do not recommend this place for anything. Blacklist this company for forgetting how to treat their customers.

    Branham's Exterminating - note the unnamed guy left on our door after spraying.

    Branham's Exterminating

    (13 reviews)

    I have been using them for more than 2 years now. They are always on time. And I have them come…read moreevery month. They do the inside and the outside and honestly I haven't seen any kind of bugs. Or spiders or silver fishes etc. After they have come and gone. That was my one issue with the previous company. So yes I like them and would definitely recommend them.

    Terrible customer service, very rude girl who answers the phone. This company apparently is…read morecontracted with our community association to spray here, unbeknownst to us. Technician left a note on our door with a phone number to call for questions. Yet when I called to get information the girl told me she didn't know anything about spraying at our address, couldn't help and then hung up on me. Perhaps a more appropriate response would have been to offer to look into it and get back to me? Instead I was told that since they were technically closed at the time I called she felt she should not even have picked the phone up! Really? Then next time don't.. wait until your office is open when you might perhaps be a bit more inclined to be polite and helpful instead of nasty, rude and unhelpful. Whether your company is working a contract in a community or directly with a homeowner you should always make an effort to treat everyone that contacts your office, especially when they are using the note and contact information your technician left to use, with courtesy and at the very least an offer to try and help. This girl did neither. : (

    Johnny Reeves Termite & Pest Control - pest_control - Updated June 2026

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