While running a very quick errand at the CT Post Mall, I decided to order takeout from Johnny Rockets. I've passed this establishment too many times to count, but it's never been a thought. I recently saw someone review their food, and it looked pretty good, so since I was in the area, I decided to give them a try. I placed my order via DoorDash because I had credits, but the restaurant does not allow you to make requests through the app. So I placed my order, and immediately asked the young lady at the counter for the adjustments. For me, that was replacing the beef patty with an impossible patty. There was an up charge of $2, which I paid for with cash. To my surprise, french fries are not automatically included. I didn't realize this, as I was placing my order. When I made the selection, I thought it was just showing me the included sides to select from. Had I known they were extra, I would not have ordered them as I'm not a french fry fan. They have a limited time burger, which is a standard cheeseburger with jalapeño poppers, added on. Very interesting. I like jalapeño poppers, I like burgers, so why not? It was really good. It added a slight kick to the burger, and the cheese within the poppers added an extra layer of creaminess. The fries were standard shoestring fries, not my favorite cut, so if I return, I do not see myself ordering them. But, they have vegan milkshakes. I ordered strawberry and they only come in one size. It was really good. Some vegan shakes automatically perform as vegan. But this one almost tasted as if it were made from dairy milk. I'm not a vegan, so if they made a mistake, I'm not affected, but anyone who may be vegan or have lactose issues may want to just verify & confirm that they're being served the vegan version. Although it's in the food court, they have separate seating with that 1950s or 60s aesthetic. But there's also ample seating throughout the food court. It's noisy and there is a lot of traffic, but it's located in a mall, and it is holiday season. If I find myself wanting a specialty burger, with an impossible patty, I would return. Or during warmer months, if I want a quality vegan shake, I will keep them in mind. read more

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The only reason I ate here was for nostalgia purposes. I should've declined the offer. My burger bun was burnt on the top and bottom, the patty itself, well let's just say McDonald's would've left a better feeling going down the gullet. Most of the fries were hard, just from the first bite I wished I didn't bother to order them. My friend's chicken club was a much better option. She enjoyed her sandwich and the milkshake. At least one of us did. The cashier/server was sweet, I wanted to mention that since it can't be easy maintaining a pleasant demeanor in a mall fast food court on the weekend. Next time I'll walk past this burger place. read more

Johnny Rockets - two burgers and french fries - Burgers Near Me - Milford, Connecticut

Waited 14 minutes for a $6.99 hot dog with mustard. When it came out it had ketchup on it. My daughter pointed to the word mustard on the receipt. No reaction or apology for the 14 minute wait of r wrong order! They said to wait and they would make a new one. Wait another 14 minutes fir a different hot dog, no effing was, they should be ashamed! When my daughter slid the pager back over to the cashier, the server commented how rude my daughter was. We went to costco and got 3 dogs and 3 deinks for less than $5.00. read more

Burger wasn't bad but the lady wearing the five night at Freddy's earrings was beyond rude and did not want to help us. You can just feel the negative energy she was exuding. After ordering our food and sides plus drink we asked for a cup of water which she told us that they don't do that. I've worked in countless restaurants and I have not heard of denying the public tap water. Awful service to offer the public at a mall none other!!! read more

Needed a quick bite. ordered their "The Original" burger. Friendly wait staff, could only get the burger well done, bummer. It did not come out like a hockey puck thank god! Not a bad burger, a little surprised that they charged me 1.60 to add cheese. $11.43 with tax for just a basic burger, no fries, and countertop atmosphere at the Mall? A little pricey. Recommend in a pinch... Spend the extra $4 or $5, and find a descent pub with fries and atmosphere. read more

Horrible patty my brother ate a chicken tender and almost threw up his organs wouldn't recommend read more

Johnny Rockets - Horrible patty my brother ate a chicken tender and almost threw up his organs wouldn't recommend - Burgers Near Me - Milford, Connecticut

New management here is pinching pennies and it feels stressful to order food. 50 cents for a water cup, rang up full price meals despite a specific request for kid meals, reluctant to provide a receipt, soda was just a cup of ice... on and on it goes. Avoid if you want a positive customer experience!! read more

So they couldn't give a mall employee discount because the person that 'can do it's wasn't there. Also the one cooking went to help the one ringing. The one ringing wasn't wearing gloves that the position the one cooking was. The one cooking did not take off their gloves to use the POS and the didn't change the gloves after. Went opened the fridge took out a burger three it on the flat top. So any germs the one that wasn't wearing gloves put on the POS are not on the one that's cooking's gloves and the one not wearing gloves now has raw meat reminements on his hands. Gross across the board. read more

Poorly managed, always short on staff, forgotten orders. Good luck. They have what we want but it's hard to get it right. read more

Johnny Rockets - No coffee, no water. No staff... - Burgers Near Me - Milford, Connecticut

17.24 for a nasty burger fries and soda? Food has gotten very low quality, not to mention they can't even keep the ketchup dispenser full! Ask an employee for ketchup and it's like you disrupted his whole World! Place should be shut down. Save your money and go to plan B burger up the road! read more

It has always amazed me whenever people told me they haven't had any desire to ever eat at JR. Dude, I know it's cheesy as all hell, but the food is really good. Believe me, I could do without the dancing and singing demonstrations that I am forced to sit through at least once every time I go, but who cares about that once they put that burger in front of me? Actually, pound for pound, I think I prefer this burger over 5 Guys. Plus, the fries are better, and I can get a chocolate malt. Also, their food is consistently good no matter what location you go to. I've been to ones in MD, OH, PA, CT... it doesn't matter. The food always tastes the same. Delicious. The only real problem is that it's not fair. Every time I'm in the mall, I'm magnetically drawn to JR. It's like... like... well, I can really only sum it up in the words of REO Speedwagon: "I cant fight this feeling anymore I've forgotten what I started fighting for And if I have to crawl upon the floor Come crashing through your door Baby, I cant fight this feeling anymore" read more

I was quite happy to discover that Johnny Rockets has a presence in CT, especially in an otherwise subpar mall food court. I've always been a fan of Johnny Rockets and being stuck in CT for a long time made their California-style burgers (the chain is modeled after the original Apple Pan in LA) deliver even more greasy satisfaction than usual. read more

Five of us visited the Great Escape Lodge JR IN NY. Good wait time was long, Classic burger and fries were warm, tasted like the sauce was starting to turn bad, Rolls did not taste fresh, tables needed to be cleared and it was not busy, bathrooms not clean and no paper towels. In the past I visited the JR in the Ct casino and at the Ct post mall and the food was delicious. Would love to see JR improve their operation at the Great Escape. read more

Food is ok. Kind of pricey. Spent $102 for 4 people. They got our order wrong. Not in a hurry to return.

This is the Johnny Rockets franchise in Connecticut Post Mall's food court. I'm sure the menu is the same as at every other Johnny Rockets - hamburgers, fries, onion rings - nothing special. But the quality is good. They cook everything to order - what you get is always fresh and hot. And it is pretty clear that the manager (or owner?) keeps on top of things. The service is good and it is clear that they care that you have a good experience there. This is my 'go-to' place to eat in the mall. read more

Johnny Rockets - Closed! - Burgers Near Me - Milford, Connecticut

It's my favorite double burger in Milford. Cheddar Bacon fries and a nice Oreo cookie crunch milkshake!

What a let down so much for having a big sign saying shakes and I walk up to it and try to order one and they tell me they don't have any shakes. Not to mention it wasn't even 5:00PM. It's like going to Mc Donald's and asking for a Big Mac and they said they are sold out. Come o read more

I am absolutely disgusted by everything. My experience could not have been worse. In between the rude the service and the amount of money I spent on garbage. they sold 5 burnt chicken tenders for 10 Dollars. Not a pleasant experience read more

The grilled cheese was completely misleading. The menu states it has carmelized onions and tomatoes on it. What I received was toast with cheese inside. Absolutely no onions or tomatoes on it. I double checked the receipt to make sure the order was what I had picked from the menu and it was all correct. So I would avoid that certain menu item. On the other hand my boyfriend ordered a burger which is where Johnny Rocket's excels. It was delicious and juicy. read more

My experience was delightful. Let me start off by saying the milkshake was nothing less than perfection. I ordered a choclate milkshake with chiken tenders, the fast workers made the milkshake in about a minute in a half but the chicken took them roughly 9-10 minutes. The chicken and the milkshake went very good together even though the milkshake was already melting. The food itself was about 3-4 stars but the kind staff really pushed my experience into the 4-5 star range. read more

Johnny Rockets - Burgers Near Me - Milford, Connecticut

I honestly didn't care for this location at all. The wait wasn't too bad and the staff was friendly, but I had to repeat myself multiple times to make sure they got my order straight. The food was nothing to write about (literally), perhaps next time I will get something totally different and like it. The seating was the biggest problem. There really wasn't much to choose from at the actual restaurant stand and for what was there, it was dirty. Parking is not bad at all. You can easily park outside of one of the many store or mall entrances near this food joint and walk right to it. Prices are a bit high for the quality of food that you receive. I am willing to give this place a second chance, but for now I would recommend you try it and see for yourself. read more

Disgusting poorly run Johnny rockets. I have been to other locations that are pretty good but this one is horrible. They served me a heated up burger. They had pre cooked burgers and just heated it up instead of cooking it fresh. Of course, it was horrible read more

For the money this is not the place to be. This was our second trip the first time everything was so perfect we had to try again...we wish we walked away with good thoughts because our second trip took 3 attempts to get ecerything right amd it was so slow that we were the only customer for 10 minutes and now I see why read more

This place is horrible when it comes to consistency . It was a Wednesday night When I started off having to get extra seasoning on my burger because the first time I went the first set of cooks were great the burger was good and the second time i went it was the opposite.(no taste) just beef taste. Tonight I went and bought a burger with a lemonade to find out after I had paid and sat down they had no more lemonade. Once I received my burger with extra seasoning it was raw(pink). Definitely the last time I ever go there and wouldn't recommend it to anyone that is hoping for what Johnny Rockets is supposed to be. Stick to the casino Johnny Rockets because the one at the mall sucks. read more

Was a good place to eat but now OUT of Business The stools were removed and all equipment removed So sad the Shakes were the best. read more

Good Oreo milk shakes, bacon- lettuce- tomato sandwiches, burgers, and French fries. Overall for a sorta dash food franchise, I cannot complain. Of course it's not Fancy or the most appealing, but it's located in a mall, what do you expect. read more