This place is fairly new, and offers just about anything for an RV... whether it's a towable, or a…read moremotorized unit. The staff is quite knowledgeable and very friendly. They have an online website, for ordering ease as well. It's located very conveniently, right off I-10, at Exit 15.

From the owner: The RV Parts House is part of Mobiles oldest RV dealership. We can trace our root back to 1976. If…read moreyou looking for a great selection at low prices look no farther.

I would give a zero if allowed. My husband and I bought a camper with a legally binding contract…read morefrom Rodney Aldridge. His manager Tyler approved the sale. We paid 1/2 for the camper to be moved from Michigan to Alabama. There was a potential hurricane and we waited 4 days and notified Blue Compass. Was told "We don't know why it is not here and we don't have the delivery persons name or number" Really? Called the next day and was told "It's in a little town outside Nashville" Called the next day and was told by Rodney that "I expect it here this afternoon" Explained to him that we were taking off from work to have the hitch placed on vehicle. He said he would call me back by 5pm. He did not call back and I called the following morning. I was informed that Rodney called out sick and Tyler was off. I asked to speak with someone in charge. The general manager Keith Taylor was in store. He stated he is the general manager of the Mobile and Montgomery store. He called back and stated, "Corporate pulled the sale because it should have never gotten that far. We will lose $3000. " So, we waited 8 days for them to not honor our legally binding contract. I asked that someone from corporate call me and I have not heard from anyone. We did get our deposit back and that is about all. DO NOT buy from this RV store.

This place has got to have the worst customer service I have ever seen they sell you a part and…read morethen refused to take it back even with a receipt the only sign that says they will not take it back as for electrical I have never been treated so poorly in my life

We are 12 hours from home and they had no interest in helping us make sure that our camper brakes…read morewere road worthy. Our camper is under warranty. Very disappointing.

Very slow for some pretty minor repairs plus I strongly suspect that they seriously over estimate…read moretheir labor times in order to pad the bill thus are overcharging. I was going to give these crooks 2 stars until I noticed not only did the technician failed to clean up his own mess but the nasty so-and-so also used my toilet and didn't even bother to flush it. TOTALLY UNSATISFACTORY! Further, if you will look there is a very suspicious high rating which Yelp wouldn't publish and based on my personal experiences with these folks, believe it is because the rating was done by an employee or someone otherwise associated with the business. You have been warned, but they will never get another dime from me.

While driving cross-country on I-10, I encountered a problem with the water heater in my RV. I made…read morea quick stop at RV Collision Repair, and Duane was quick to fix all my issues--in less than five minutes. Very professional, friendly, and knowledgable; highly recommended!

I am very happy with the service department..Josh as the director and Mark as the…read morefacilitator...both have helped me on numerous issues in the past year....going beyond the call of duty, with care and accommodationing with special needs for little fixes and also with bigger fixes..Thank you both!

Bad service with sale. Did not install critical weight Dietrich correctly. I had to rectify this…read moremyself

Words cannot express how grateful I am for Carpenters Camper's! I am a first time RV owner and I…read morewas fearful of walking onto a Dealership lot and feeing pressured or having a pushy salesperson... Tori was extremely helpful and patient with all of my newbie questions. She took the time to educate me and provided guidance based on her personal experience. I felt comfortable and confident in making my purchase decision at Carpenter's because they really do treat you like family. After Tori helped me decide which RV best met all my needs, then David took over to explain financing and payment options. He was fair during negotiations and explained everything clearly. An independent local transport Professional- Chris C. (850) 206-6204 delivered my new RV, helped me with leveling/ setup, and even recommended equipment for hookup, hoses, wheel chocks, etc.. Chris went out of his way to make sure I was 100% ready to go before he left. If you are in the market for a new RV/ Camper, I highly recommend Carpenter's and contacting Chris C. after your purchase. 12/10 would recommend and send my family and friends to do business here! A huge thank you for all of your help, support, and guidance!!!

AVOID. SCAMMERS. DAMAGED MY VEHICLE…read more Tech caused damage to my vehicle that forced me to sell it. Never had issues prior to having added work done at Carperter's Campers. Work was extremely overpriced and unprofessional with tape that was drooping on my heat shielding on my exhaust pipe at pick up and hanging wires I had to secure myself. Within a couple of days of picking it up, I had various electrical lights flashing I had never seen before. I called Carpenter's who offered to install MORE issues for more money. I brought it to the dealership who offered extremely pricey diagnostics and repairs worth more than what the vehicle was worth that would have just "undone Carpenter's damage". Contacted Carpenter's Campers management on this issue, they stone walled me and would not compromise for their damages without proof from dealership. All this with less than a week before my move across the country. I tried to contact a lawyer on short notice but ended up selling my previously perfectly drivable vehicle, with overpriced, DAMAGING work from Carpenter's Campers because I had to move, and I could not move this car safely cross country. Do not trust this dealership. They will damage your property with no shame.

We were completing our camping stay in Summerdale Al on 6 Mar 2026. We stopped at this Camping…read moreWorld (CW) to fill our propane tank. We have a 2003 Class C Fleetwood Jamboree and were towing a CRV. We were hooking up the tow and had major problems with the connection. We went inside to the service department and Caroline met up to assist us. At first we thought it was the 7 to 5 connector but after further discussion were unsure. She offered to come outside and test the power coming from the rig. Long story short it was decided to take the rig back and do a diagnostic test to confirm exactly what was going on. Big shout out to all the folks that helped: Brian, Shannon, Wes, Dave, Ron, Caroline, and the awesome service tech's who completed the work Scott and Todd - you guys ROCK!!!!! The issue was resolved and repaired in record time!! Pricing was VERY reasonable and these 2 retired Army Vets want to say THANK You! WE appreciated the customer oriented attitudes, technical expertise, promptness of service and understanding of expediting the work so we could get on the road to head back home. You guys are the reason Robertsdale CW is awesome. We really have written off going to any other CW for service because of past terrible issues with the CW in our area. Thanks again! Kevin&Verena

I've purchased a few items for my Travel Trailer from Camping World at a different location, but…read morethis is the first time I've needed them for service. Mariah is a goddess! My travel trailer lost a wheel on I-65 about 3 miles from the Hwy. 59 exit. After sitting along the interstate for 4 hours, and several attempts to find a towing service we were finally able to get it towed to the Camping World in Robertsdale AL by 6:00 pm on a Monday. Tuesday morning we went in to see if they would be able to fix it and how long it would take. That's when we met Mariah! She took a few notes, inspected the damage and immediately got 2 service technicians out to look at it as well. Mariah said to give her time to call around to see if they could get parts, and she would stay in touch. I got several calls with updates through the morning and by early afternoon she called with an estimate for cost and timing. By 3:00 the trailer was repaired and we were back in the road to our destination. We anticipated it would take several days and drain our budget. Mariah got us back on the road in 6 hours (from when they opened on Tuesday morning.) and the cost was reasonable as well. She deserves a raise!

The owner Ted Todorovich is very pleasant and helpful. I generally hate dealing with salesmen of…read moreany kind but he was great! We went in to speak with him about selling our RV on consignment. He made us a fair cash offer on the spot, and even helped us sell some of our accessories (hitches, etc.). Genuinely nice guy! A pleasure to do business with!