FIVE STAR REVIEW FOR EDDIE! WOW. I am very impressed by his speedy service and expertise. He said "I can replace the door opener and springs. Just give me an hour." And an hour it was. I very quick, knowledgeable and awesome customer service. Great price. I would definitely recommend the company and Eddie! read more

Pros: Great response time. The guy educated me on what to look for when getting my springs converted after the current Wayne Dalton ones failed and I told him what another company quoted me minutes earlier (this was after he quoted me and I questioned it). He wanted me to ask the other company questions to justify their lower price (i.e., cycle count, quality of hardware). He actually told me nobody else would be lower and to take the other bid. Cons: He didn't do any diagnosis and asked what the other company said. He then quoted me more than double the other bid. Then after I said it was high and he asked what they bid, he lowered his price 43%, which was still higher (presumably because it was a higher cycle count, but that was not mentioned.) Later in the day, I got texted two bids. One at the standard cycle count, which matched the price that I said the other company bid (they actually bid less and I told him the wrong amount). The second bid they included was the price he quoted in person with a higher cycle count. In the end, the other company had a 3 year warranty vs. 1 year with this company. Had this business been more competitive up front, they may have earned my business. However, they ended up coming across as untrustworthy. When I contacted the other company to ask about cycle count and hardware, they weren't even interested in trying to upsell me, which sold me on their trustworthiness. read more

John came out and examined my garage door. I had him do this because it's probably been twenty years since it was installed. He said that all was good with it. He recommended a certain kind of lubricant to lubricate the main springs and moving parts. All in all, John was great! He gave me advice! I would be happy to have him work on the door in the future! read more

Excellent service. Same day repair. Better price than other quote I received. Highly recommend. read more

John's Garage Door Services - Torsion spring replacement - Garage Door Services Near Me - San Diego, California

Horrible experience. Our garage door was not working so we called John's and paid over $400 for new sensors and the labor. But 2 days later it stopped working again. The guy came back out and said he made the sensors more secure. Then it happened again. This time the guy tells me we need a whole new unit. I did not want to argue with him so I talked to the manager and asked for a refund. He said he would not refund us, but if we bought an entire new unit they would credit us. At that point I called a highly rated different company from Mission Viejo. The new company came out, showed me that one wire was loose in the overhead unit and needed to be tightened. He said the unit is still very good. Problem was fixed and now the door works. The guy that came out for John's Garage Door never looked at the overhead unit, never checked it to see if a wire was loose. They just tried to get me to buy a whole new unit even though we did not need one. I am so glad I called a different company. The different company also told us we were overcharged for the sensors. I would not recommend using John's. read more

The compact used expiditious service. Noah was the installer and he was fantastic. They were very communicative with ETA as well.

Shady operation. Was just a guy with a truck, tools a few parts and a smooth tongue. They have a reputable and realistic online presence but I do not think company is real. Company address in Costa Mesa is a UPS store. Called for an emergency repair and technician was fast talking frenchman with an accent, hard to understand. High, high pressure sales but I was desperate the get it fixed. Had my regular company out later to check the work as they were already booked with an emergency call and they laughed at the price i paid - nearly double. How am I supposed to know the difference between a 5,000 cycle spring and a 90,000 cycle - got ripped off. read more

Called this business for the first time for service on our Liftmaster MYQ8355W garage door motor when the door refused to open/close sporadically. Called at 1:00pm on a Monday afternoon and was told a technician would arrive that afternoon. Technician SAM kept in touch with me via TEXT prior to his arrival at 4:30pm. SAM quickly diagnosed the issue as being the sensors and explained what the options were and pricing. He then immediately replaced the sensors within 15 minutes!!!! I highly recommend John's Garage Door Services for FAST response time and quality service!!! SAM was awesome, polite, professional and very courteous. Thanks John's and MOST importantly THANKS SAM!!!! read more

I would give zero stars if possible. Extremely unhappy with the entire experience. Absolutely, 100%, feel deceived and scammed. Do NOT use this company. I usually never write reviews but feel compelled to do so in this case. I contacted John's Garage Door Services on behalf of my elderly mother (using her contact information) on a Sunday evening to repair a broken garage door spring. A technician showed up on Monday morning to fix the spring. He was wearing a John's Garage Door Services T-shirt. The young man was polite and punctual and did repair the double spring. However, when it came time to pay, the technician requested that the check be made out to Best Garage Door. I thought that was very odd since he was wearing a John's Garage Door T-shirt. I just about fell over when he told me the cost. $350 per the cheapest type of spring (two 10,000 cycle springs installed) and $250 for labor (one hour of labor). Total cost was $950 for a one hour job. Nothing else was done, no replacing the drums, cables, etc. Please do not try to tell me that other services were done. They were not. The technician didn't waste any time cashing the check as it was mobile deposited IMMEDIATELY after he left my mother's home. Today is Tuesday and I am still in shock over the experience, so I texted John's Garage Door Services for an online quote, this time using my name and email address instead of my elderly mother's. I requested the same exact services. John's got back to me with a starting price of $200 per spring (for the cheapest available which is what my mother purchased) and $150 for labor. Total price $550. Again, they charged my elderly mother $950. From what I can surmise, John's farmed the job out to another company, Best Garage Doors. Since both John's and Best need to get their cut from the job, the price was almost 75% more than the quote John's gave me being unaware that they had already completed the very same job at my mother's home. Very shameful that they would take advantage of a senior citizen. Very dishonest company. John's can refute this any way they want. The $950 charge is outrageous. It seems to me that any negative reviews are always attributed to a fake customer or always the fault of the customer. BTW, I read a previous review on Google of another customer who had my exact same experience. John's replied that the technician always goes over the cost of everything before they begin the job. The technician absolutely did NOT go over the cost of the job before he began because at the very minimum I would have questioned the $250 cost for one hour of labor. After the technician had already removed the rod and broken spring from the garage door, he called me to the garage and asked me what type of spring I would like installed and proceeded to tell me the options. The cheapest option was a 10,000 cycle spring at $350 per spring. The other options included a $450 spring with more cycles and a $550 spring with an even greater amount of cycles. Since the technician had already started the job and taken the rod and springs down, I felt that I had to continue with the job at that point because if I didn't, I would be charged for a service call and some amount of extremely overpriced labor to take the rod and spring down. Again, an extremely shocking and disappointing experience. I can't stress enough how dishonest the whole experience was and my shock that the company would take advantage of a senior citizen who is 85+ years old. Having lived in San Diego for 38 years, I have NEVER had a shady experience like this with another company before. Do your research and be sure you are given the TOTAL price upfront BEFORE any work begins, although I would highly suggest that you do NOT use this company. At the very minimum, they are extremely overpriced. read more

Just wanted to leave a great review for Leo and his work! Very professional and knowledgeable and for getting me fixed up on a Sunday! Judith read more

Danny & Joe were professional and very fast to service my house. We put in a new LiftMaster and turned a very loud garage door into a quiet one. Also fixed the issue to stabilize the frame panels which were loud and also causing damage. Thank you! read more

Total rip-off. Had them come out for a quote for a new garage door opener. The guy was so rude and high pressure. He would not leave and bordered on bullying. The quote he gave was twice as much as the other 3 quotes I got from reputable local companies for the same openers. Beware!! When the other companies are all on the same ball park, that's a red flag. John's has a lot of 4 star reviews because they pay for them. read more

The garage door opener went out Sunday. I called Monday morning and they came out within an hour of the call. The motor was shot. They gave me what I felt was a good deal and had the new opener in that morning. read more

Noah arrived on time and was very knowledgeable and professional. He diagnosed the problems immediately and quoted a fair price. When completed, he asked if there were any other concerns to address. I will definitely recommend Noah and John's Garage Door Services to my friends. read more

We called these guys and they set an appointment for 12-3pm and they showed up earlier 9am to be exact. Ben and Leo showed up ready to work with all of their tools. They assessed the garage and gave us details on why it wasn't working. They switched out the old 10 year old springs to brand new ones and put the wire back on the track. Our garage works like new! Best company to ever have fox our garage. It was worth every penny. Highly recommended. Thank you Ben and Leo! read more

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I would give John's Garage Door more than 5 stars if I could! I contacted them when my garage door broke and would not open, and they were able to schedule me same day. The technician, Daniel, called and was even able to get here before the scheduled appointment time. He was knowledgeable, professional, and efficient, and had the repairs completed in short order. I asked for his opinion and he gave me an honest answer regarding the type of spring to choose. I would recommend John's highly, and Daniel was great to work with. read more

Great service and the repair was completed in a timely manner. I saw that the cables were loose and I needed help with this. I read the other yelp reviews and thought I would give it a go. I was excited to get a technician to come out the same day as I had called in the morning. Daniel arrived at 1pm, as my time window was from 1pm to 3pm. I showed him the cables and how they were loose. He even pointed out that my spring was broken. I'm happy with the service and my garage works again! Highly recommend. read more

John's Garage Door Services - This is one side of my garage cable as it was loose. The other side was detached. Before photo! - Garage Door Services Near Me - San Diego, California

John's garage door was extremely responsive. However the tech who worked on the garage door spring replacement was in over his head and a 1.0-1.5 hour job took 5 hours! And was only completed after a supervisor was called to get the door tension corrected so that it would go up and down on a straight track. read more

I am very satisfied with the service provided by Dave and all personnel that had contact with me. Dave repaired my garage door in the time frame he estimated, he was on point very professional and efficient. I was called throughout the day by the staff members and where on track until the jib was completed. This Garage Door Company has my wholehearted endorsement for their service and professionalism. read more

Sent email the night before and they came out the next morning. They were on time & fixed my garage door in less than an hour.

I would like to give John's Garage Door Services more than 5 stars if I could. I called them in the morning, and sent me Donovan to look at my garage. He estimated the price and started to fix it. Under 15 minutes, he finished it up, and my garage works normal again. Thank you Donovan and John's Garage Door Services for fast and affordable service. I definitely recommend this business. read more

My garage door opener finally went out (motor died) and I was in desperate need of a new one. These guys are five (5) stars for a reason! They immediately addressed my needs and the quality level of work and products were unmatched. The price for everything was very reasonable. Leo and Ben arrived on time and got to work right from the jump. They quickly repaired/replaced my garage door opener, took my old junk, and had everything cleaned up waaayyyy before I expected. These folks know their stuff and obviously hire very courteous, professional people. I highly recommend them to anyone in need of repairs, replacement, or upgrade! read more

John's Garage installed my garage door opener. Noah did a fantastic job. He responded quickly, answered all of my questions and did the job quickly. After he was done, he explained how to work the new opener. I will definitely use these guys again. Great work Noah. read more

Thanks for John's Garage Door service. I would recommend them to anyone. Our technicians, Danny and David were very professional and customer service oriented. read more

Our garage door had an issue with one of the tension springs popping off. I saw it had a kink in it so I replaced it with a new one hoping that would fix it, but it still continued to happen. My wife called Shon Garage Door Repair & Services and within a couple hours he was at our house. He diagnosed the issue saying that the springs needed some adjustment and a couple other things, I can't quite remember. I wasn't home but my wife said that not only did he fix the issues, he checked every component, making sure everything was balanced and greased up. My wife said he was extremely nice and went above and beyond. We're very happy with our service and I'll recommend them to anybody. Not only that, but he was in and out in about 30 minutes. read more

Noah was great. Took care of what needed taking care of both quickly and competently.

Danny was responsive and provided several options on how to approach the repair. Danny took the time to answer all our questions and was transparent to the needs of the repair. He was able to swap out our garage springs and garage opener all in ONE day. We are beyond thankful for the service that was provided. We would definitely recommend him for any and all garage services. read more

I am so grateful that I called John's garage door. Donovan, the garage technician, was very pleasant and fixed the door within five minutes. He he went directly to the issue and fixed it! Highly recommend it read more

Daniel was fast and efficient. Great work. Will definitely call if I ever need any other garage repairs.

Scheduling was easy and they were able to accommodate me the next day on a Sunday to replace my garage opener. Leo came out and was prompt and efficient! read more

Amaizing!!!! Shon is a great guy ! Very professional kind and fair. His prices are flexible and the work is top shelf fast and reliable. I would hire him again In a heart beat! Use his services and recommend to your friends because it's simply a smart choice read more

Our garage door would not open this morning, what a way to start a Friday morning! Luckily, we were able to get a same day appointment. Our technician Donovan was able to troubleshoot the problem. I was happy to hear that he had all parts to complete the job on hand. Donovan was quick, professional, kept a clean work site, and even serviced the remainder of the parts that were not replaced to ensure they would continue to work. Our Friday started off rough but Donovan ended it on a happy note and we're happy with the great service and quality work. read more

Our garage door quit working and contacted Shon Garage Door Repair. He was on time as promised and the quote was comparable if not better than others. This was during the Holidays. He was helpful and let me know if I'm the future the door spring breaks do not try to open the door it could cause more damage. Good to know. read more

Shon showed up right on time, and very quickly and professionally fixed my garage door (which came off the bracket as a result of a my own DIY mis-hap). He was very friendly, reasonably priced, and clearly knew what he was doing, and even advised me on other questions regarding insulation and doors that I asked. Afterwards he said to just call him if I had any questions or any other problems. I will happily call Shon again if I have any issues. read more

Shon did a great job on fixing my garage door. He was quick and honest. Earlier that day I had a garage repair company to give me an estimate that was twice the amount I paid. Thank you shon read more

Showed up the same morning we called and gave me a quote and did what he said. Very quick and did not try to upsell me on lots of unnecessary items like some door companies I have used in the past, read more

Super responsive to requests for service. On site the next day as discussed. Even offered to come earlier but due to schedule on my end I was not able. Fast install and very helpful. Goes above and beyond to make the customer feel happy with the job. Highly recommend. read more