Got a car there this weekend and the car is running smoothly. Everything up top looks good other than a minor repair that will be needed in the near future. Had one issue when finalizing my purchase, as I stated I didn't want the warranty but he included it in the pricing anyways. They also threw on Gap insurance without notifying me as well. Both were taken offer fairly easily once I was aware of charges. Staff was very friendly and very responsive read more

So I rating this place 8 months after purchasing a luxury car from them back in August. My car has so many issue since then. They were responsive and answering any questions during the buying process but when my car started giving me issue 6 month later I heard nothing. I even asked about bringing my car to their mechanic since they would be familiar with the car. Purchased car in August, car has be un drivable since January. The billing lady is this only person I can get a hold of "Beth". Always heard of places that sell you a lemon.... can't believe I was that person. I use my car to take my grandson to school and daughter to work. This is very sad that there are people / dealership that do this to people. DO NOT PURCHASE A CAR FROM THIS DEALERSHIP. Go with your gut and read these reviews because they are true. I should of listened to the reviews myself. read more

I highly suggest not buying a vehicle from here. The Owner is not reliable, he thinks if the vehicle looks good that it is good, he doesn't care about your safety at all. A couple of my friends of have purchased a vehicle from here including myself. I also wrote a review before but he threatened me to take it down so I took it down to keep piece but there is way to many vehicles leaving his lot with problems and people should know about it. I bought my vehicle a couple years ago from Johns and I probably only drove it 600 miles and the motor dropped oil pressure and has a really Bad Rod Knock also needed ball joints and tie rods, grinds going into second gear was promised a tranny from salesman but never happened. My one friends truck is a 2013 Dodge Ram filled with bondo, everything completely rotted out on the truck. My other friends truck just recently, she just got it like a month ago, has good Inspection and all and the wheel bearing caught on fire luckily it wasn't to bad and was able to put it out quickly. It could have caused a catastrophe! So, Yes, my review is do yourself a favor DO NOT BUY A VEHICLE FROM JOHN'S RT 13 AUTO SALE'S read more

ABSOLUTELY DISGUSTING!!!! THE CARS ARE JUNK GUYS The only decent car there are the ones the owners drive! Hope they go outta business soon!!! Let's get rid of miserables making others lives hard read more

I recently bought a '15 Subaru Crosstrek from this dealer. Overall, the experience was a very positive one. Adam, the internet salesman, was personable and accommodating in getting me pictures and a professional video of the vehicle so I can get a virtual tour of it. I took the Amtrak up to PA from DC to make the purchase and was picked up at the Trenton station by Hector, a very nice fellow. The salesman TJ was extremely courteous and answered all of my questions and we had a pleasant test drive. I was able to put the vehicle up on a lift at the dealership's service center, where one of their mechanics handed me a flashlight and patiently completely went over the underside. Peter, the sales manager oversaw the entire transaction in a professional and friendly manner and treated me respectfully. He even generously bought me a delicious Philly cheesesteak for lunch. What stood out the most to me is how everyone at this dealership tried so hard to address all of my concerns and went above and beyond to make me a satisfied customer. Thanks to Peter, TJ, Adam, and Hector for treating me so well. Kudos to you all! read more

Yes me and my wife was very satisfied we both had poor credit they work with us and put a down payment on the car that we actually want it they did not try to force us into anything else they actually wanted us to have the car that we want it and the guy's name is John very stand-up guy very you know hard worker there read more

John's Rt. 13 Auto Sales - They're good people here help me in my wife with the car that my wife wanted at a reasonable price I'll give them a seven and a half - Car Dealers Near Me - Levittown, Pennsylvania

I bought a 2014 Dodge Charger car broke down after one week . the warranty company covered the repairs I was on the road after thtee weeks of the car being in the shop. got the car back and after a week it broke down again I think the car repair does fraud for them they claim the transmission and converter went and the warranty will cover it! well it's been 3 months and the repair shop claims they can't find a transmission. every time I call they don't answer or tell me they'll call me back but they never do! Do not buy from them they are crooks! I'm working with a lawyer to get my down payment back read more

So i was looking for a particular truck. A first or second generation toyota tacoma. As i was driving by i noticed one on the front line, i stopped in, spoke to a salesperson and literally fell over when he told me the price. They wanted $ 12,000.00 for a 10 year old truck with just under 100,000 miles on the odometer. Checking KBB or Truecar the market price was closer to $ 6,000.00. I know businesses have to make $ but that ( in my opinion is just too far off the mark ) and apparently that is standard way they do things. I tried to talk them down even showing them the info on the web but it made no difference. While their vehicles may look nice, their prices certainly are not. Be careful before you sign the dotted line. read more

Amazing Experience at John's Route 13 Auto Sales!!! My wife and I just purchased two used cars from John and staff. A 2010 Altima for my 16-year-old son, and a Wrangler swap for Daddy! From the moment we arrived, we were treated as long-time friends from the entire staff. The welcoming, customer-focused atmosphere that the staff emanates, starts at the top with John. He was awesome! John was informative, patient with us, and willing to compromise to ensure we were happy customers. John consistently went above and beyond to push for perfection. The two Mikes helped us the first night ensuring my son was treated with great care. Each time we came back, there was a new team member ready and willing to jump in and make us feel at home. Steve Seidner, our sales representative, was tremendous!! Very personable, incredibly caring, and laser-focused on ensuring my wife and I were happy. Steve went out of his way each time we arrived to say hello and ask about our family. Nick in Finance was an absolute wizard! What a super nice guy! I want to take him to every dealership in the area, so he can train them on how to run an efficient check-out process. We were in the finance step of buying both cars for 15 minutes! I challenge any dealer to beat that time! From our first visit to the last, John's staff was unparalleled, and we have purchased many cars over the years. Even as we were pulling away, Dave ran up to the car to let us know he did some research for us and provided a website for us to buy some aftermarket Jeep lights. We arrived not knowing what to expect, we left making new friends, driving two great used cars at a very fair price, and most importantly, we left feeling like family! John, Steve, Bill, Jeff, Dave, Mike, Mike, Nick and anyone else I left out that we engaged with while at John's Route 13 Auto Sales - keep up the great work! We look forward to seeing you all again soon. Tom and Chris read more

Bait and switch. They sent price certificate through USAA/TruCar and refused to honor the quote. They quoted price verbally then raised price when interest was expressed. Crooks - steer clear! read more

1star applies for sure! All cars are way overpriced, will say they are clean though, BIGGEST ISSUE at the moment no one in there wears a MF'n MASK.... EVER! Steve went on test drive very directed short route likely to ensure car didn't act up too much... They will play with u like u are absolutely stupid, told the finance guy TJ the tire was rotten on car he says oh it can't be to rotten it just passed inspection HUH...should have walked away just in that comment alone! Steve was the salesman but TJ did more selling than him and for certain more lying!!! If TJ is talking TJ is lying! U shall see if u don't heed this warning..I really want to get the vehicle I went for so I let many warning signs go. I screwed myself really everything about this place makes U feel slimey..and the signs are not hidden! First off trailer on a foundation, finance office a different trailer on a foundation LOL X2 in there paper boxes likely customer records all over SUPER sloppy! They are out on a high visibility highway again no one with a mask anywhere to be found DISGUSTING! Ok they will put a service contract, gap insurance automatically in your contract u didn't have to take it as it's a way they call themselves protecting u..think about if your credit is shaky with the finance rate and adding thousands more on a 5? year contract that is a He** of a payment increase and nice kickback for salesman, dealership, finance company, warranty company and all not in your benefit honestly more on that later..had a paid in trade they will insult the hel* out of U with their standard offer of 1K with telling u about wholesale price yeaaah right! Another red flag to walk away! Now to vehicle purchased on the way home TPMS flashing after they did replace the rotten tire they didn't program sensor..brake burning smell like car on fire back window goes down not up with switch on that door. Headlights terrible condensation and really expensive to replace. They charge top dollar for their cars and they are not truly in top shape..just cleaned up good! TJ will place and pull thousands of dollars around to make it work that should give u insight into how much they truly make there cause u know they ain't giving the cars away.. Place is a total ripoff! I hate the FACT I purchased there, will never go back ever ever again! If vehicle continues with issues will go to media for sure! Disgusted disabled Vet!! STEER CLEAR u won't be sorry trust and believe! Going to stop at this point U get the idea as I could go on more.... read more

My 17 year old son purchased a Ram 2500 Pick-up truck on the evening of Jan 20, 2014 for $4500. They were selling it for $5995 and gave him a "deal". Well on the afternoon of Jan 22, 2014 the engine blew. So not only did they sell him a piece of crap which took all of his savings but he also has to now spend another $5500 to put a rebuilt engine into this truck. They really should be ashamed of themselves. They are CROOKS. DO NOT DO BUSINESS WITH THEM!!!! read more

This place is the worst dealership to ever deal with. They will lie to you and give you the run around for days especially john. Run from this place. read more

Very nice and helpful staff. Explained everything to me and didnt seem to be trying to rip me off. I would highly recommend Frank-he is so sweet and understanding. I havent driven the car for long so I am not sure if any problems would arise in that area however. read more

Went there looking for a car under $4,000.00 for my son. They listed close to 40 cars on Cars.com in that price range, several of which my son was excited to own. After driving almost an hour, we were met by their salesman, who asked which cars we were interested in. I showed him the listings that I had printed out earlier in the day and he said each of the vehicles were just sent to auction. I inquired about all of the other cars they had on cars.com under $4,000, and he said the got rid of ALL of them! They now only had vehicles priced $6,000 or more. Typical bait and switch BS. read more

Theives. They rip you off. All prices reflect a $2000 cash down payment or trade, even then they're at least $2000 over fair market value

Do not buy a car from here.. My brothers Mercedes got ruined by a sales associate helping us and he was sold a nice looking Cadillac that had more problems then the car was worth... The staff will be nice but their cars are complete garbage read more

John, the actual owner, offered me 2k for my trade in. When I went in for the deal, he was now offering me 1k and increased the price of the vehicle I was to purchase by 1k. In essence, I was paying him 1k to take my vehicle. When I asked about the additional 1k, he stated that was an undisclosed bank fee he was obligated to charge me for getting me a great rate (12.7%). When he brought out the contract, he failed to separate this secret fee from the purchase price of the vehicle to which I contested since all fees must be legally disclosed. Additionally, the car I was going to buy had a wreck that he didn't disclose nor was it disclosed online when I found the car. When I asked for a fresh bill of sale so we can get a loan from a bank, he became irritable, disrespectful, and assaulted me. My family and I left the premises and he kept the title for my vehicle. When the police showed up in an attempt to retrieve my title, he suddenly didn't have it anymore. I am now having panic attack's and anxiety from this interaction. This man does not behave like a normal human being and has traumatized me and my family. I do not recommend anyone do business here. read more

We had a great experience with John & Steven Seidner. John went out of his way to give me the best deal he could on our trade and get us a payment my grandson could manage. He is ecstatic with his new Jeep it is running great so far! We came from a New Lexus dealer that was so rude and John made up for our dismal experience.THANK YOU!!! read more

I want to start off by saying I'm very fair when it comes to people and business but what they've done is just plain indecent. They should not be in business and should have their license taken from them because obviously after sooo many complaints with the BBB and soo many lawsuits against them their doing something wrong. PLEASE DON'T BUY FROM HERE. I beg each and everyone that is smart enough to check for reviews and read up on places before buying from them. There may only be 2 or 3 little complaints online but on BBB there are 8 and many more that had to go the court route which I am currently seeking. From bad customer service, to not honoring warranties, to cancelling warranties as soon as you drive off the lot with the car, to gruesomely inflating the price of cars and taking advantage of people constantly, to coping attitudes when you explain that in less than a week your cars engine light came on there's things not working on it as soon as you drive it off the lot and to hear they will not give you your money back nor fix it and refuse to put you in another car before paying off the one that doesnt work. They our soo shady they invented the word. Be prepared to get the run around when you need something or want something done and be prepared to hound them for what ever it is you think you need cuz to them its not important at all. Please go somewhere else. Its not worth it. You will not end up happy. Don't know how they've been in business so long. And if you do buy from them get everything in writing. Sincerely, Mother of two without a working car read more