I am an old man and it is true that one of the most dishonest profession is car sales. I am also adjunct Business professor. In my research the best thing about a product or service is a company's integrity. I have brought several cars in my lifetime. Chris and PA Auto Direct is the most honest car dealership I have ever dealt with. He sells quality cars and if something goes wrong he will fix it. Dr. WTB. read more

Purchased a vehicle in March 2015. I went through Rich K. for the entire sale. When purchasing the vehicle, he was helpful and answered a lot of my questions quickly. I had the vehicle shipped to me since I lived 4 hours away, but he assured me absolutely nothing was wrong with the vehicle. Note: I understand a used vehicle won't be absolutely perfect but the one I bought was really low miles for the year and I paid the "excellent condition" price for it When the vehicle arrived, it was missing the front bumper clips (literally had rope tying it on), navi disc, all of the rims had heavy curb rash, windshield had bubbles in the top causing the rain sensor to be inoperable, and the front suspension makes abnormal noises. Rich informed me the navi disc was in the mail with the paperwork and after a few phone calls said he would send the bumper clips. I did get the nav disc along with the paperwork but it didn't work, it never worked, something he just so happened failed to mention along with other things when I asked if anything was wrong with it and if everything worked as it should. Also never got the bumper clips and the warranty covered nothing. I certainly will not be buying from them again, but if you ignore this review, at least have the vehicle you are buying inspected and completely looked over by YOUR trusted mechanic PRIOR to purchase. read more

We had been in touch with this business and set up an appointment to test drive one of their cars at the Levittown location. We arrived right on time. The building wasn't marked and it was in the back of a creepy industrial area. We were greeted by a man named Chris who had with him a dog that barked at us. I'm a dog lover but it would've scared me if I weren't. We stated that the car we made an appointment to test drive was currently out on a test drive and it could be perhaps 30 minutes before they get back but he didn't really didn't know. He offered to let us wait. He also said that we couldn't really blame them for letting someone else test drive it because not everyone shows up for their appointments. We did. I also spent a considerable amount of time researching this particular car. So I was serious about buying. One thing I did find our is that the car was listed as having 107,000+ miles on it but the Autocheck report listed it as 110,000. How can you make a 3000 mile mistake? Anyway, I would not trust them to sell me a car, or a bottle of water. read more

1,2,3 and counting...I recently purchased my third car from PA Direct Auto Sales and I couldn't be more pleased. Since finding this dealership I don't even bother to look elsewhere. Why would I they offer quality vehicles at the best prices. Chris and Rich are super great to deal with. It is like buying a car from Family! Better, because there are no awkward moments after the sale. read more

Bought a beautiful 2009 CTS from Richard, completely flawless experience and felt very comfortable with the whole experience. I purchased a warranty and when I had trouble with the warranty company Richard went to bat for me. I recently took the car back for service to Richard, since I live 2 hours away I had to leave it most of the work was warranty work and they kept me informed all the way through! I would definitely purchase from them again ! Great experience read more

I have bought two cars now from PA Direct Auto Sales, and HIGHLY recommend them to everyone I know. From the personalized service to the quality of their cars to the nationally low prices, I have had two incredible buying experiences. The first car I bought was a 2010 Nissan Versa. After the purchase, I couldn't believe how little I paid, so I searched NATIONWIDE for a similar car, and found only 1 that was priced lower with similar mileage and accessories. Unfortunately, that car was involved in an accident and had to be totaled. Almost two years after buying it, and with a $1000 deductible, I still got a check from insurance for MORE than I paid for the car from PA Direct Auto Sales! Chris, the owner, takes such a personal interest in me as a customer, he feels like an old friend by the time the papers are signed. Just yesterday I bought a 2004 GMC Envoy with only 85,000 miles on it - for only $3400. The prices are truly incredible, and the personal service is better than I have ever gotten from any other dealer. As long as I live in this area, Chris is my used car dealer! read more

Totally ecstatic! The absolute best used car buying experience I've ever had. Chris is not only a very nice guy, but he's totally honest!!!! I bought a Toyota Tacoma truck from him last week, and the transaction couldn't have gone easier. I had the truck inspected by my auto mechanic and he gave it the a-ok. If I ever need another car or truck, I will definitely consult Chris first. Again, the most honest used car dealership I've ever dealt with (and I'm 60 years old, so I've been around). read more

WARNING: DO NOT PURCHASE A CAR FROM HERE: I went to purchase a car from PA Auto Direct sales and I am so happy I didn't. I was looking for a car around $8,000 price range. Decided to give this place a shot since it was relatively local. Went there and met Chris who was the "president" -He then showed me this 2010 Nissan Versa. Perfect car for me, despite the few (scratches and cigarette holes in the interior) I didn't really care because it was my first car; nothing that I couldn't fix. I test drove the car and heard a ticking noise in the engine immediately I then asked him if it would be okay to take it to my mechanic, he then said "Have you seen my reviews?" Like I was gonna take his word for it. No thanks. Didn't really think too much of it, until later on. I left the dealership and told him I was definitely interested in the car and I would be back. I was going to buy it. I told him this. I asked Chris if there was anything I had to do for him to hold the car he replied "your hand shake was good enough" The next day I gathered the $6,310 he wanted for the car CASH and called him that morning telling him I had the money. I then told him my father and boyfriend would be on their way in an hour or so to get the car and take it to my TRUSTED mechanic. he replied "okay sure sounds great" -an hour later I received a call telling me "Chris' coworker supposedly sold the car" after all of that chaos of getting my money together and thinking I was going to have a car this was a total let down! And how is it possible to sell the car I wanted when they have a total of 8 cars on the lost with a maximum 5 people working there? Do they not communicate? It's not like a Gary Barbera where there's 50+ coworkers. I was very upset at first but, after thinking about it... There must have been something terribly wrong with the car. ALWAYS take your car to YOUR mechanic no matter what the circumstance is! You would be surprised how many lemons are out there that claim they're inspected and good to go but just have the $40 inspection stickers on them. THIS IS AN EXAMPLE OF POOR CUSTOMER SERVICE and I will NEVER refer these people to ANYBODY. PLEASE BEWARE this place is a total scam! read more