my personal information was violated and sent out to other patients. when I tried to call the office to have this fixed Claro argued with me even though I had proof. Claro has argued with me every step of the way and been beyond inappropriateI found out my information was violated by the office because the patient they sent it to sent it directly to me. I tried several times to have this fixed but instead I was argued with. My person portal continues to be sent to the wrong patients. This yelp review is being made as a last rep read more

I'm sad to leave a one star review, but after having my annual physical, I was once again reminded why I've avoided coming to this office. The level of care has completely diminished under the use of practitioners who don't seem to know why they're in the medical field. At no point where my forms reviewed. Or was I asked how I was feeling or why I was there. Yes it was a means to an end so that I could get the appropriate forms required for additional test at another facility but still. You could pretend to care. And they actually got annoyed with me when I couldn't remember things that has preciously has been in my file when the error was on the office's side due to poor record keeping and a mismanaged data system. read more

Just wanted to acknowledge Claudio in office who is always very professional, kind & extremely quick!********

Dr. Johnson is kind, attentive, concerned, knowledgeable, and wise. I am glad to be one of his patients for the last five years. I can usually get an appointment with Dr. Johnson right away if needed. But if he's busy and I need prompt medical attention, I'm happy to see his colleagues (Sherry, nurse practitioner, or Lisa, physician's assistant). They're a fine team and I'm grateful for them all. The office staff people are friendly and helpful. I have never had to wait very long and the waiting area/appointment rooms are clean and pleasant. I notice that some reviewers are concerned about parking. Yes, there is a lot right there that costs a few dollars. But if you're cheap like me, you can easily find free street parking (on Green, a couple of blocks east). I have recommended Dr. Johnson and Sierra Spring to several friends, who have had a positive experiences as well. So, five stars, a big thumbs up, and lots of gratitude. read more

I like it here. Im glad they now have a PA who can help with appointments because it was a little difficult to get appointments right away. Dr. Johnson is a great Dr. I have had heartburns on a daily basis for the past 4 years and my previous Dr. would just tell me to take Tums or change my diet. My first visit to Dr. Johnson was regarding that, and he sat with me and drew out why I gat the heartburns and recommended a different drug which has been a life saver to me. I also recently saw him for a knee injury and he referred me to a GREAT sports medicine Dr. So what I'm saying is that he is a great Dr. who takes the time to sit and explain to his patients. His office staff is also super friendly. I enjoy going to the office, its small and cozy, and has a homey feel =) I usually see the Dr. within 0-10 minutes of my appointment so I'm not sitting and waiting forever. The only complaint I have is not being able to get appointments sooner. He's usually booked for 2-3 weeks in advance. But like I said he has a PA who is very knowledgable and does just as great as Dr. Johnson himself. read more

Dr Johnson is caring, knowledgeable, and seems interested in pursuing health issues to really find the issue or a solution. Takes his time to listen and will pursue multiple avenues when a problem doesn't have an easy diagnosis. read more

If you like staring at the back of a tablet rather than getting any eye contact from a doctor, Dr. Johnson is your guy. If you have concerns about new breast lumps and want to be told to put hot compresses on them and sent away with no follow-up (while a second opinion doctor seems much more concerned and orders an ultrasound and blood work), then Dr. Johnson is your guy. There are many better physicians out there who actually care about their patients and connect with them on a human level. Look elsewhere for good care. read more

I really like Dr Johnson. He's personable, gets to the point, but takes the time to explain things. I get a vibe of experience and competence. However, he has too many patients and the office is very short-staffed. It can take several calls to finally reach someone and then several weeks to get an actual appointment. Outside of office hours, there's no phone message service or information as to who to reach as an alternative. Last fall, I contracted a serious viral fever, was unable to reach anyone at the doctor's office, and had to spend several hours on calls with my insurance company and local urgent care units to find who I could actually go to, all with a 104F degree and a brain melting migraine. Not cool. None of this is a criticism of Dr Johnson as a doctor, but the management of Sierra Spring Family Wellness Center. read more

AWFUL! Never got to see the doctor. Nurse Practioner didn't wear gloves while examining me. Receptionists VERY rude; bubbled and gushed over a cute male patient who came in after me, made me wait and could not get rid of me sooner. Tried desperately to get my prescription transferred over from my former doctor which took a lot of work as the receptionist didn't write down any of my information. The assistants also didn't let the nurse practioner even know what I was there for when she showed up 20 minutes after I'd been let into the exam room. read more

I am very glad I discovered this medical office in the Thatcher Medical Building. It is on the second floor next to Lab Corp. It is always a pleasure to go for my annual exam! Everyone at the front desk is very helpful, kind, and courteous. The nurse who takes your vitals is very kind. I see Family Nurse Practitioner Sherry Kirchheimer. She has a great manner! Very caring and kind! All the lab work and prescriptions are sent in electronically which is most convenient! It's a pleasure being a patient there! read more

Going to Dr. Johnson is a nice experience; small office, quaint exam rooms, nice staff. I also like the fact that he sends prescriptions to the pharmacy for you. read more

I was very pleased with Dr. Johnson. He was very personable and answered all of my questions. He as also current with all of the up to date developments in internal medicine. If you want a good GP with lots of experience and knowledge of the latest in medicine go see him. My only complaint was the parking. It was expensive. read more

Ive been seeing Dr Johnson for about a year now. He is a big dude first and foremost, like an ex-NFL Tight End. But he is the greatest Dr. to ever treat me. The guys has a genuine care for your ailments and circumstances and doesnt treat you like the next cattle in line. His prognosis' are spot on, and he knows just the trick for all that ails you. His practice is small, but cozy, and his staff are very kind and always willing to accomodate you. The wait is never too long, but he doesnt rush you, he will take the proper time for each of his patients, and he has many! (Good Sign :)) Forget about "office ambience" if you want to be treated like a real human being, by a real human being. Give him a call, you wont be dissappointed. Thanks Doc! read more

Nice staff. You can usually get an appointment very quickly. And they approved tons of my prescription so I don't have to go back for a while. Getting sick is fun with Dr Johnson and company! Try to make it quick though... they don't validate. read more

As far as Dr. Johnson's medical care is concerned, I can't really provide an accurate rating as I only visited him one time in June for a basic medical check up. He was pleasant and everything went smoothly but it was very routine so there's nothing more to say about that aspect of my relationship with him. The low rating is entirely based on the terrible service I received from his billing office (Sierra Spring Family Wellness). A couple of months after my visit for the check up I received a bill for $265. I called the business office to ask why I had received a bill as I was fully covered by insurance. I left a voice mail and received no response. Over the next several months, I continued to receive bills (4-5 perhaps?) and every time I called the office and left a voice mail. I never received a reply. Eventually I called his practice directly and asked how I could speak to someone to address this situation. They provided me with a different number to the business office and I was finally able to reach a live human, who explained that since the medical check up was work-related, it had been denied by my insurance and I would have to pay out of pocket (fair enough). They offered to reprocess the bill for a cash discount and I should expect an adjusted bill. When I finally received the adjusted bill it was a much more palatable $65, which I paid Dec. 30. Today (Jan. 11) I received a letter from a collection agency seeking $70.86. As soon as the Dr. Johnson's office opens, I'm calling to let him know that I am no longer a patient of his, I want the collection bill rescinded and I'd better not see anything on my credit report about it. What a headache! read more

My allergy bothered me so bad since last year. Sometimes none stop sneezing and caused bleeding that I had to go urgent care since none of the doctors could schedule me right away especially for new patient and didn't have good experiences with other doctors I went before until I met this one. They scheduled me quickly, phone appointment was efficient and friendly instead of being on hold forever. Clinic nurse did my bio quickly while I was still filling up paper. Doctor explained me all the meds and solutions what he can do for me or get there. I haven't had great experiences with doctors in West San Gabriel area. Sometimes even waited three hours for an early appointment or doctor tried to make me take tests or meds that my insurance didn't really cover. I was so happy I could be seen same day and doctor told me how much the shot would cost even without insurance coverage. This is the best clinic experience I haven't had for yearsssss. It was a blessing I found him. I wish I could give 10 . I always searched and asked around but haven't got any recommendations because none of my friends like theirs. I'll highly recommend him for whoever that doesn't have family doctor or doesn't like their current ones and for sure going there for anything else. read more

Dr Johnson and his staff are great if you need a general MD. They've taken good care of me and I have no complaints other than it takes a bit too long to get an appointment. read more

We love Sherry, the nurse practitioner in Dr. Johnson's office. She is respectful, intelligent, and gentle with my little one. The office staff is kind and competent. We also love Lette, the nurse who checks us in! read more

My Family have been seeing Dr Johnson for the past 7-8 years. Dr Johnson and his staff are very professional and friendly. We never have any problem with making appointment to see the doctor. He is very knowledgable, a good listener and caring. Thank you Dr Johnson and staff! read more