All these charges to Dr Pete are RIDICULOUS AND SO VERY WRONG. He is the best doctor in Maine! He…read moreis smart and attentive and keeps up with all new processes. He is funny and loving and exceptional man... so much bullish.. going on.. don't believe the asses.

Dr. O'Donnell is the absolute best doctor in all of New England. He is well versed in all aspects…read moreof health issues. The staff at Harborside Family Practice is very friendly, knowledgeable and easy to get along with. I've never had to wait and I get a feeling of being at home at every visit. The most comfortable doctors visit ever and you will feel like you are the only patient he has. Dr. O'Donnell has literally saved my life so I can't say enough about his superb medical skills. My two sons and I consider ourselves to be very fortunate to be able to have him as our doctor.

Marcelle has truly transformed my life with her weight loss program. With her guidance and support,…read moreI was able to lose 26 pounds, but more importantly, I gained confidence, discipline, and a healthier relationship with myself. She is incredibly kind, patient, and encouraging, and she genuinely cares about the people she works with. Marcelle made the entire process feel doable and never overwhelming. I always felt supported, understood, and motivated. I am so grateful for her and cannot recommend her enough.

My experience with this practice was disappointing. I felt pressured to enroll in the 6-month 'VIP'…read moreprogram and prepay during my initial consultation, preventing me from reviewing prior client experiences. Subsequently, I encountered several issues. Communication was inconsistent, including missed Zoom appointments, failure to provide access to advertised online resources, and infrequent, unclear communication regarding the program's strategy. While Marcelle demonstrated expertise and I did observe some positive outcomes, I found the communication and interpersonal style to be less than satisfactory, echoing concerns expressed by other clients. Furthermore, the website's claim of insurance acceptance is misleading, as insurance is not processed. Cathy, the office assistant, was a consistently positive presence, offering exceptional communication and support, which I greatly appreciated. Exactly 50% of the way through the program, I submitted a formal written request to withdraw and requested the 50% refund for the unused remainder of the program (a SUBSTANTIAL financial investment). While a partial refund was provided, it did not align with the full 50% I requested.

Good doctors, nice and helpful staff…read more The worst app I have seen in years. It works terribly and it's impossible to contact providers. I'm assuming it's designed by the CEO's son. If it wasn't, someone needs to be fired because the entire app is embarrassingly awful and just doesn't work for consumers. It's so bad that it's clear the staff doesn't use it either because they take far too long to respond. We end up calling everyone (that in itself can be an adventure but eventually someone will be reached.

I have been a patient at Intermed for nearly three years and truly love Dr. Coleman, which makes…read morethis review difficult to write. She is an exceptional physician and none of what follows reflects on her. The issue is entirely structural. Over the past year, Intermed has implemented scheduling requirements that make it nearly impossible to access routine care. Getting an appointment requires multiple calls, repeating your full medical history to different staff members each time just to be "approved," and even then telehealth is rarely an option regardless of how recently you were seen. Callbacks are inconsistent at best. As someone managing chronic health conditions, this is not workable. I understand physicians are given tight 15-minute windows and that this is out of physicians' control. But simple visits like medication management or a brief touchbase to relay specialist updates should not require weeks of effort just to get on the schedule. The friction rivals that of a specialist office, which is not what you expect from a primary care practice. Intermed is likely a fine fit for patients who need one annual physical and nothing more. For anyone requiring more frequent or complex primary care, I'd encourage you to weigh that carefully. It's a shame, because the quality of the physicians themselves doesn't match the experience the system creates around them. I will be transferring my care after months of trying to navigate their new system.

Ifi need a referrel its done. My wife's doctor has had her complete a diary of what she eats and…read morewhen she has a certain issue. it's been months now and she needs a referrel. To bad she can't switch to my doctor Knighton! Also i get detailed written reports on tests completed.

Two tolerable experiences followed by a terrible last experience, both in procedural care and in…read moreaccount management. I would not recommend this office nor visit them again.