The most helpful, attentive, professional and caring pharmacy I have ever encountered. Every person…read morewho works here is knowledgeable and super friendly. They have helped our family manage multiple shifting directives from doctors and insurance companies and made making changes to our refills and delivery instructions simple. I cannot recommend them more highly.

Excellent sevice and quality. Also much, much lower price for my prescription, $54 vs $259 thru my…read moredrug plan.

This is just rating my contact so far with Family Medical Supply, which has gone no further than…read moresetting up an appointment to pick up a CPAP machine. I deducted a star due to an unusually long wait for a person to pick up the phone. However, once I actually got someone to pick up, I could not have had a more pleasant experience. I will come back and update this once I go to the Jacksonville office on October 9th to pick up my CPAP.

Staff were helpful with new cpap. The lobby needs cleaning and new carpet. Empty card board boxes…read moreneed to be taken out.

I switched over to this pharmacy a few years ago from Walgreens. They have been absolutely…read morewonderful and the prices are wonderful compared to Walgreens. Everyone on staff is very friendly and helpful. They have a great team and it's nice to be able to know your pharmacist and like the crew.

The staff is super kind and helpful. The customer service team is very responsive. Very happy with…read moreour experience so far.

From the owner: US Med Express has been supplying high quality medical products and offering superior customer…read moreservice since 2004. We specialize in Incontinence, Urological, Enteral Feeding, Ostomy and Nutritional Supplies. We participate with Medicare, NC Medicaid and some other commercial insurance companies. Our Showroom features a variety of Lift Chairs and Mobility Products.

Madison is the best!! I am tasked with getting my elderly father's medications together week to…read moreweek. NO WAY I could have taken this on without her help! She is truly one of a kind! Love this drug store because of her customer service and kindness.

Friendly, professional and systematic, the pharmacist helped me get emergency medications when my…read more2022 Christmas holiday flights were canceled (along with hundreds of thousands of other Americans). The pharmacist carefully reviewed my prescriptions and prescription history and managed to provide a few days additional supply, reducing my anxiety and protecting my health. Note: this pharmacist provided more meaningful information about my prescriptions - purposes, benefits and risks - than my general physician has in years. I deeply appreciated the primer on medications that I have taken for years. Thank you! Of course, I found some other affordable tourist items while waiting for the prescriptions to be filled too. This drugstore reflects the generous hospitality and slower pace I have often found in Carolina Beach and the Wilmington area.

Spent two hours here yesterday waiting for a compound prescription, not the pharmacy's fault but my…read moreDr's office. They were on lunch when I arrived and we had to wait for them to get back with us for the proper dosage. Everyone here is extremely nice and kept apologising. I finally decided to have it shipped to my home as they had to order one of the ingredients. They have a good selection of health care needs, even dog products. The rocking chairs are a nice touch when your waiting. Small parking lot but room in the back. Customer service was great and I'd definitely reccomend if you need a compound Pharmecy.

I had my first visit of many today for my dog's medicine. I have heard how nice these people are…read morebut they REALLY are! I went through the drive through and everyone in there stopped to say hi to me. The lady who gave me my rx treated me like family. This is a completely different experience from a corporate chain. They are only open Monday through Friday but who cares with people this nice! Right??

My doctor sent in a new prescription yesterday. I drove by to pick it up. It wasn't ready. I was…read moretold it would be ready in 20 minutes. I checked the app this morning and my prescription was still not ready so I called. I was told it would be ready Monday. I told the tech I need it now cause my doctor changed my dosage. He said I had to talk to the pharmacist so I did. She assured me it would be ready before they closed today and it still isn't ready and they are closed. I will be moving my prescriptions to CVS tomorrow. I have been loyal to Walgreens in Wake Forest for many years. But I have had issues with this pharmacy ever since I moved back here. Unacceptable! I'm done! Do NOT recommend. The pharmacist said they were behind because of the storm and it wasn't even raining outside. It shouldn't take that long to fill one prescription from yesterday especially after I was told in the drive thru it would be ready last night.

I didn't go in yet, as I wanted to verify my sons prescription had been received. For 12 MINUTES…read moreand 4 seconds, I heard "we're sorry, the staff is taking other calls." The recording was redundant and if you're too busy, then hire new people! I called again to try and get somewhere else and again, the recording was what I was met with. Now I get to drive out of my way just to ask them a question that should have been asked over the phone. Obviously I won't expect to be reimbursed for gas and time wasted. Complete booger.