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    Johnson Pool & Deck Resurfacing Inc

    3.5 (8 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Johnson Pool & Deck Resurfacing Inc

    Deck construction

    Deck repair

    Deck replacement

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    rust stains visible at time of resurfacing that he claims weren't visible when he resurfaced my pool.

    I just want to tell everyone be very weary of this contractor. I contracted them to resurface my pool back in August. He offers a 25 year warranty on his service for a fiberglass resurfacing process to my pool. But what he doesn't tell you upfront is that this warranty only covers materials for 25 years. Labor is covered for only 1 year AND he won't stand behind this either. Materials probably cost all of 500 dollars. (not including the tile- probably another 2-300 dollars) The labor is where the cost becomes expensive should there be a need to redo the pool. I've looked into removing the fiberglass to fix the issue and it's upwards of 3500 dollars or more just to strip the surface. I didn't find out about the 1 year labor until he finished the job and gave me the warranty document. So, I contacted them 1 month ago regarding what appears to be rust coming through the fiberglass. I asked for assistance on how to resolve the issue. The exact email is as follows: "You refinished my pool about 8 months ago in August. I have a couple of spots in the pool where it appears to have rust coming through the finish. I've taken the best pics I could short of draining the water. What needs to be done to resolve this?" Well let me tell you, the way this was handled was absolutely unacceptable. He called me to tell me what he thought it was and how I could resolve it. But became unnecessarily agitated and combative explaining that its not covered under warranty and he didn't build the pool. So if it was rust he wasn't going to fix it. He said if it had visible areas of rust coming through the marcite he would have cored and drilled the spot to remove it and that he saw nothing like this. I told him I had pictures of the rust before he ever laid the first layer of adhesion promoter or whatever the first surface layer was. My problem isn't with the resurface as I still don't know if it is some kind of stain that can be cleaned or if it actually is rust coming through. My problem is that as a business owner/operator, there was no reason to become defensive and argumentative over these questions and the adimacy of not fixing it that it "Wasn't his problem". This is not what I expected when I contracted them. And his exact word were that "You can sue me but I'm not fixing it if it's rust because I didn't build your pool.". GREAT words of insight. PLEASE if you thinking of using this contractor, DON'T. Because if this is rust from the rebarb underneath the surface coming through, this will require thousands of dollars of repair work. And after having already paid 6500 dollars for this work, it's not an expense I can take. But to deny any liability for this when that didn't even come up is a sure sign that he knows he didn't complete the job properly. There should have never been any talk about not fixing this until it was determined if it was a rust issue. I have never dealt with such animosity trying to ask for assistance in determining what it is. And considering that I haven't tried his remedy for what he is presuming the orange spotting to be, he was very definitive over not fixing a rust issue if it turns out to be rust. This tells me he is already aware that this IS what the problem is. And I will have to resort to disputing the charges through my credit card company or suing them in court. Let's hope its not rust and his remedy is accurate for what he's saying it could possibly be. We'll know in a few days when I receive the chemical he referred me to. I will update this post then. I've attached a picture of the pool. There were 3 spots that I felt should have been drilled out and repaired. 2 are circled and the arrow points to a spot out of view. These are where the spots are showing up.

    Last coat and tile installed

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    All State Fence & Deck

    All State Fence & Deck

    3.0
    (4 reviews)

    Can't have an opinion on work that was never done. Had an…read moreappt for them to come give an estimate which they didn't show up for. Called to ask what happened and was told "yea, I just couldn't get there". So.... Unprofessional to keep someone waiting in the first place and then no apology. No regard for people's time. Doesn't instill confidence in potential work to be done. We will look elsewhere.

    How's this? Very long. Please read all the way through…read more *****BUYER BEWARE***** Do not use this company. The owners name is Ray. He's a good talker. I had wood privacy fencing installed, board on board. I will give him credit, his pricing was very competitive to others I had gotten. Now, I see why. The first thing he did was to cut my cable in two places...after it had been surveyed. There went my cable for a few days. Annoying, but not impossible to live with. The fence was installed and on one side you can see where it bows out into the neighbors yard. It's not straight. No, there is nothing there he had to go around. It's wide open. He just couldn't follow a straight line, I guess. When I asked him about it, he just shrugged it off. He said, "That's just what happens. I'm not perfect." Now! The gates! The gate on one side seems to work fairly well, but it's also the one that doesn't get much use. The other gate has been nothing but problems from the start. It was not straight across the top. It rubbed and pinched on the hinge side and wouldn't close properly. Looking at it from either side, you could see immediately that it was not straight. It was kicked in at the bottom on the hinge side. We were told that was the best he could do, he wasn't perfect. And, the gate did open and close and latch, right? For a week, yes. Oh! And he pointed out that he didn't charge me for the hinges! Apparently, hinges are not normally included in his gate pricing? Who'd have thought? I guess it was just nice of him that he didn't just prop the gate up in the opening. He "gave" us hinges. That's just like the fence posts. He told me he was doing me a "favor" by using concrete in the holes. He doesn't usually. Keep in mind, however, there was no concrete on his trailer. When I asked about that, he said they forgot to load it and went and got it himself. A little over a week later, pickets were popping off, a couple boards were split and the gate was completely unusable. He did come out and replace the pickets. Reluctantly. He also "adjusted" the gate, it was somewhat better. At least, usable. Recently, about a week later, I had loose pickets and one that came off completely. His answer? Seal it. Seal the fence and that will prevent any problems. I told him that the gate wasn't working either. That they still hadn't addressed that issue. He ignored it. He told me he wasn't going to come out every time there is a "loose board" Then...the kicker. " I don't give any warranty he got a great job " That is a Direct Quote from his text message. I then sent him a picture of his own estimate where he had written : "One Year Warranty On Workmanship " His response? " Warranty is void if fence is not sealed " Now, just to point out, that is NOT written on there, nor did he ever "imply", verbally, that was a contingency for his "warranty". We did talk about sealing the fence while he was installing it and he just said, "Yeah. That would be a good idea. Help it last longer." I also want to mention that he "preferred" cash. He said that his estimate was for a cash (only) price. If we wanted to pay by debit or credit, he would have to add at least 3%. Again, this was not something noted on his estimate. Other estimates I received, said that it included a 3% charge for debit or credit which would not be charged (reducing total) if paid with cash. He was very demanding about getting his money. Even "suggesting" that he would get paid if he did a better job. Was he admitting he didn't do a good job? Bottom line? BUYER BEWARE! This is a glaring example of the old adage, you get what you pay for. If you decide to use him anyway, make sure that he's going to use concrete in the posts and that his pricing structure for gates includes hinges! And, don't forget to ask about the "warranty". You may want to ask if it's contingent on "sealing" the fence

    Five Star Painting of New Port Richey

    Five Star Painting of New Port Richey

    3.0
    (11 reviews)

    When first meeting with Jeff, the owner of Pasco County/New Port Richey Florida, Five Star…read morePainting, I felt assured by him that I would receive impeccable service. 1st red flag was a major lack of communication when my home was painted blue, but the painter had not taken down, nor discussed, the painting of my black shutters. He was planning to paint them while still attached to my home, which means there would be black stripes on the wall behind the shutters when done; if I needed to replace or remove them in the future then what!? I expressed my concern, and they took them down and applied the black paint properly to my shutters. The final walkthrough was completed with myself and donna, the project manager. We walked around my home and all appeared great, I completed final payment. I then asked Jeff for an estimate for painting my driveway. I started to put my furniture and decorations back where they belong, and while redecorating we began noticing some mistakes and areas forgotten. When Jeff came for the driveway estimate, I brought this to his attention; he told me to reach out to Donna my project manager. I asked Jeff if I could show him the issues since he was here and he agreed. I pointed out the multiple concerns, with each one Jeff responded, 'that's normal', 'oh that's nothing'. After those two responses I told Jeff that he was not making me feel very good, he laughed. The last thing Jeff said to me was, 'overall you got a good paint job, and you got alot of paint! Get with Donna to schedule the corrections.' At this point I was feeling very frustrated, but Donna came out to see and mark the areas needing attention, then the painter was sent back out. Supposedly Scott, the painter, made the needed corrections, but I was never informed when he finished. I looked over the property, some areas that he was to correct were not corrected. At this point I'm extremely upset, and I reach out to Jeff to ask why no one followed up with me after the corrections were completed? Jeff simply says to me, reach out to Donna. I spoke with Donna and requested to be provided a gallon of paint because at this point, I don't even want this company or painter on my property; Donna delivered me gallon of paint that week. About three weeks later I'm putting up a new play set, while on the ground assembling, I saw that between the bricks my house is still white, not the blue it was painted. I reach out to Jeff to discuss the new concerns, he told me Donna would get in touch with me, I never heard back from anyone! I'm still under their 2 year warranty!

    Five Star Painting came out to the house the morning after I requested an estimate…read more Jeff Hawkins abs his team did a great job. They were professional and kept us well informed on both the interior painting as well as the exterior painting. Ken and Jodi did the interior while Rosemary, Raphael and Rodrigo took care of the exterior! I can't thank them enough for their hard work. And around the Florida showers too!!!

    Dutchcraft Services

    Dutchcraft Services

    5.0
    (10 reviews)

    The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

    My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

    Johnson Pool & Deck Resurfacing Inc - decksrailing - Updated August 2026

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