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    terribly helpful folks. very pleasant and timely. thanks guys.

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    Luke Smith - State Farm Insurance Agent - State Farm Agent

    Luke Smith - State Farm Insurance Agent

    (2 reviews)

    Our new construction home had a builders risk policy with State Farm via the general contractor. I…read morehad a feeling and called to verify the policy status. I called Luke Smith and after 10 days of inquiries, I was told our policy had been canceled 2 months earlier leaving us vulnerable with no coverage. No notification from the GC or State Farm and I had to check with them to even find out this happened. We then had to buy our own very expensive homeowners policy through State Farm with a builders risk clause. Our home wasn't far enough into completion to go with our existing insurer. I called in 11/16/21 and spoke with Michelle. She was pleasant and listened. I told her I was not very happy with them and my insurance could provide same coverage for less than 1/2 the money. She indicated it was easiest to wait for the policy renewal to switch over. I agreed to wait until 1/27/22 to switch to another insurer to make it easy. I confirmed with her the charge would be effective 1/27/22. On 12/28 I received a letter from State Farm that my coverage was canceled in 11/16/21 when I called. What??!! I left a message at Luke Smith's office and no one even bothered to call me back. Negligent and put me in potential huge financial risk AGAIN! No apology or anything. Not sure how they are in business. More like a really bad neighbor!! I too will never do business with State Farm due to this agent.

    You will not find a better insurance agent! Luke and his staff are amazing. They provide great…read morecustomer service and best of all Luke gives back to his community regularly.

    Johnson Stormy - homeinsurance - Updated May 2026

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