Brandon at BMW was very professional, showed up when he said he would and finished the job on time…read morewith a very compeditive bid. I would highly recommend. I WILL use and reccomend BMW in the future.

I called Buer at 8:00 in the morning and a technician was at our house by 9:15! He went directly to…read morethe basement and then outdoors to diagnose the problem. 2 1/2 hours later he had pulled the well pump, replaced it and recommended that we get a new pressure tank as ours was rusted out. Not inexpensive but when you've gone without water for the weekend you will pay just about anything to get it working! Highly recommend this company!

From the owner: The Buer family has been installing & servicing water systems in the West Michigan area for over…read more100 years. We use the latest methods & products available to provide you with the best technology for your water system. Let us put our expertise and experience to work for you and you will see why our reputation for "quality work" has kept five generations of "Buers" busy servicing West Michigan's groundwater needs.

Called out as we were having some water pressure issues. On…read morethe phone was told the tech was unable to provide estimate over the phone or give a proper ETA of when they would arrive, when the technician arrived asked when they would be able to inform of the cost and was told only once they pulled the pump. Asked them to pull the pump in order to provide the cost. Instead worker decided that he would replace unit with a new one and only tell me what the cost was in a take it or leave it and you will be completely without water. Invoice also included items I don't know that actually would have needed to be replaced and at a price 3X to 4X what I could have bought the materials for Asked to speak to the owner which was told he was not available. Left the worker with payment and asked that before they ran it to have the owner please give me a call. Instead they did not call and tried to run the full payment then $300 off the full payment then $500 off then $1000 off. After a couple of calls back and forth we reached a resolution, but Mark was not happy with it. THEN I get a Voicemail where I can hear the office Receptionist suggesting that they trespass onto my property, and some man that sounds like Mark saying they cant do that again.

I had J&M Drilling come out and replace my well pump and yard hydrant. Had it quoted for a little…read moreover $3000.00. They did it promptly but sent an invoice for some services I clearly denied (length of corroded pipe, 12-2 wire, well cap) which they tried to upsell me when they came . When I objected to the charges they claimed that I was CLEARLY informed of everything. Their way to resolve it was wanting to come back and pick up their material. Really? I recommend getting a clear estimate (which I never received) via email to avoid these types of charges. The workers were very nice (except for saying some very corroded was new when clearly it was sitting outside in a yard for a few years). Jim was a work horse and was great with the boom and backhoe. In hindsight I should have gotten estimates from other well drilling companies in the area. That's on me. My end cost billed was over $5000.00 Update: The owner called me and angrily said that his workers said I looked in the galvanized pipe that was severely corroded and claimed the wire they replaced was approved by me, both of which were untrue. The owner inferring I am a liar. BUT HE WASN"T THERE. He said if it would make me feel better than take a few hundred dollars off. I'll take a few hundred dollars off but I don't feel better because of the verbal exchange.