I had a problem with my sump pump the day before, it was making all sorts of grinding noises. When…read morewe went down to the basement, we saw that there was water and the sump pump really needed help, to be repaired or to be replaced. George, the serviceman, laid out all the options that I had and what would would be done for each and then I chose the one that I thought was the most appropriate for this problem. When he finished, everything looked great and the dehumidifier which was emptying into the sump pump was put back in place and worked correctly.

Do not use these people for anything ! Once upon a time they…read morewere a great business. now: They are sloppy, unprepared and do not do quality work. I waited many years to have my bathroom replumbed. Now my bathtub leaks water and my sink fixtures constantly comes loose. Negative any stars.

We had Hart service our well years ago. When we had zero water pressure a few days ago, a Hart…read morerepresentative walked us through a diagnostic process to determine what was wrong, and then instructed me on how to fix it. Hart put customer service ahead of profit. Hart had earned my loyalty.

I called & made a service request for a possible plugged pipe from my garbage disposal to the…read moredrain. Sure it was something I could have done myself before several different physical issues, but Shawn was more than happy to handle it. Shawn was right on schedule he stated, took care of it in about 15-20 mins. Value is in the eye of the beholder; I was perfectly fine with the cost since I'm 17 miles north of Lansing, & it was handled competently. Thanks Shawn!

Went out of his way to accommodate my time frame. Meticulous in solving the drain problem. Call…read moretook longer than usual but still gave me quoted price. Very satisfied.

Since we have rented from Culligan, we have had multiple problems with equipment and service. The…read moremost recent issue occurred after they moved the tank, softener and iron filter so we could install new flooring. A valve was leaking so we notified them. Two men came out and replaced the part with another used part that leaked even worse! We spent the Christmas holiday hauling buckets of water to dump down the shower drain before they finally fixed it right. Now we're waiting for the equipment to be moved back in place and although I called Friday, they won't be out until Thursday. Almost a week later, for an easy setvice, and we live only 3 miles away. I should give them credit for finding new and exciting ways to show that the customer comes last. And yes, we are looking for a new provider.

Today the 24th of March an individual from this business called today and explained where there may…read morehave been a communication problem. I just wanted to say I appreciate the call back which tells me the company is concerned with customer satisfaction. I just wanted to thank them.

Adams is the best! Very professional and helpful. Not having water was not a pleasant experience…read more Called Adams Well Drilling and within 30 minutes they came out and fixed my issue. Very reasonable pricing. Highly recommend

They were very prompt to show up after I made the call to them in the early afternoon. I already…read moreknew the well pump went bad. I did some trouble shooting ahead of time. The 2 guy's who showed up were very nice, and confirmed my diagnosis. They replaced the pump and got us going in 2 hours. A textbook replacement. The work was done well. The only concern is they were very expensive. $1500. for labor, plus the new components were marked up more than 100% each. We were in a situation with no water. I should have done my homework. After the fact, I got estimates from other companies I had called, and could have saved $800.

Everything you would want in a plumber: responsive, on time, good work for an honest price. No B. S.read more

He is on time . His prices are great and he does the job with care and quality. We would not hire…read moreanyone else.

Extremely happy with Paul and his crew. Super fast and efficient service. Figured out my problem…read morequickly and had my pump working in no time! Highly recommend!!

I would never consider calling another well drilling company as long as Paul is doing business…read more Very trusted very reliable very knowledgeable.

Had an issue with the pressure switch on our well. They were here in 15 minutes and had the issue…read morefixed in about 20 minutes. Great people and extremely good to their customers. Fair pricing. Would gladly go to them for any issue their business handles. THANK YOU!

My last well was drilled by Ken Lee about 6-7 years ago. My well pump was starting to run a lot…read morewithin the last few days, clicking on and off repeatedly. I called Ken Lee and they came over within a couple of hours. They replaced my pressure tank with a Flex Lite Mod. FL12. Put in a new 18 inch section of copper pipe and a new shut off valve. Cost $750. I thought that was a lot for one hour of work but paid it and was glad to continue to have water. I wondered what the material costs were so I checked on line: the pressure pump was in the range of $250, plus or minus depending on the supplier. The copper pipe and valve was maybe $20. That was about $500 labor charge for two guys for an hour !!! Ouch, that hurt. Lesson learned. But, I don't do well pumps and pressure tanks. My options are not good. But again, ouch--that was unbelievable. I feel ripped off.