Dewey rocks I was on vacation camping in Glen and I had a…read morewheel bearing go on my truck I called all around a finally found Dewey He got me in and did a great job Saved our vacation I will use him any time I'm in the area if I have a problem

Lee is the best. Had a flat tire over the 4th of July holiday…read more Arrived at Dewey's 30 min before they open and found Lee already at work. He took my car in and fix it right away. Great Service, Great Price. Lee did an outstanding job, wish more business were like this. Only Charged $ 20 which was very fair.

On the last day of my vacation in North Conway I managed to get a 3/8 inch bolt through my tire…read more Other local tire shops couldn't care less about my issue. I arrived while Justin was having lunch which he finished up in a flash to help me. He gave me multiple options, I decided to go with replacing both back tires. He through on a temporary tire while we await the delivery of new matching tires for my car. He is prioritizing my repair so I can get on the road home in the morning . Very few shops give you the sense of being treated with such honesty. They operate with the upmost integrity.

I blew out a trailer tire while on vacation. These guys were recommend by another business in town…read more I called them and they assembled the tire and rim before I showed up. I highly recommended them.

called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

Very unpleasant short dark haired woman at the desk. So rude and rolling her eyes just because I…read morehad a few question about the alignment, Instantly rolling her eyes, like she was so bothered by it. When it came time to check out, I asked if I could talk to technician, she said they only come out if there's an issue. So I asked her how everything went and she said yes you're right it was out of line but it's all set. She did not tell me they were unable to perform alignment while I was right there in the office. I paid 124. And was not refunded. Never will suggest this place. The other lady working at the counter was really nice. To respond to her I had to pay full price. 120. I have a picture on my statement that it was $124 that I paid she did not credit me half the amount that's another lie and I asked her that day if a technician was going to come out and talk to me she said no only if something is wrong with it then they will come out and talk to you. Very shady, I would steer clear from this business because now they're saying something wrong when she told me while I was there everything was fine and the alignment was fine. Too bad that we have businesses like this that treat customers like this just because they don't have the patience to answer questions in person, and then lie and make fake claims to cover their butts. So so sad.

Everyone at Northern Tire and Alignment was wonderful. We were on vacation in New Hampshire…read morerecently and had to leave by Friday, I called on Tuesday. They were able to get my tires delivered and squeeze me in as soon as possible. The price was fair and they got us in and out quickly. I so appreciated their kindness and caution people to always read the reviews first and not just look at high scores. The 1 star ratings some gave this business were ridiculous, this place is 5 stars in my book. The people were professional and very nice. I would use them again if I am in the region.

Cory is god sent. In an emergency situation he was able to save us to get back home when my tire…read morewas flat. We seriously had no hope. On a Sunday, every place closed and he was willing to stay a couple extra minutes late to help us. We could not be more grateful and thankful to him. Thank you so much again Cory.

I would do lower if I could......where to begin....new to the state of NH...regsitered my car - and…read moreneeded an inspection. Sounds easy enough. I was just inspected a few months ago in RI - have always brought my car to the dealer for all servicing and have followed the recommended schedule from Subaru and have done every suggested item my dealer has suggested. I was just at the dealer for 4 new tires (recommended) a wheel alignment, and oil service. I'm assuming the inspection will be a lay-up. Not so fast. The expertise here noted some movement in the rear right suspension - and for $750 they'd be happy to fix it. Having just had the car looked at - and no such problem noted - I opted to go back to my dealer with what they folks at VIP cited. I asked them to fix if there was a problem. My dealer called me and said - we don't mind fixing something that is broke - but you don't have any problems with your rear right suspension. I asked that to be put in writing - they said no problem. I called VIP and informed them. They asked to see it in writing and then I would be issued my inspection sticker. I had to schedule a new appointment fot this meeting - and when I arrived - lo and behold - my Subaru authorized dealer's written word was not acceptable. I had an authorized Subaru dealer with certified subaru mechanics review the car. They stated in writing that the car met all Subaru requirements and there was no excessive wear in any of the suspension. I presented this paper to them. Nope, not good enough - they know better. They imply in words and actions that they know Subaru standards better than a subaru dealer and their certified mechanics. They suggest I find another dealer - a not so nice man in beard just about threatened me and stormed off when I stated they went back on their word. Well - I am opting for a different place to complete the inspection. I will never, ever, ever recommend this place to anyone. In fact - I will go out of my way to share this experience with anyone and everyone. You can't fix dumb - and then toss in stubborn and ignorant. Best of luck to anyone who goes to this place.

I had new tires, an alignment, brakes, and rotors done and when I got my car back I found that my…read moresteering wheel was tilted when driving straight. I called them and they had the wheel fixed at no cost the next day. Friendly and decently priced.

Great service, great business, friendly, fast, reasonably priced…read more Frechettes is a family owned business that cares about service, its product and customer experience. While on my way from Maine to Niagra, my camper had a tire blow out on a small road with no cell phone service. Although I had the spare put on in Southern NH by roadside service, I wasn't comfortable driving at high speeds all the way to NH on a spare. I decided to return home and camp in North Conway. Searching the internet for a place to buy a tire, I found Frechette's Tire Repair on Passaconaway Road in Conway, NH. Very please and impressed with this family owned business. Even though it's a bit out of the way, it's a well established business and family owned and managed by a friendly staff who have been there for years. The son came out to inspect the spare and check my tires and noted that the camper tires were virtually bald. A surprise to me since I had only owned the camper for a few years. Made in China he said, probably. Within 45 minutes of my arrival, I had two new tires put on with a flat bottom and good tread and the spare returned to the bottom of the camper. I couldn't have asked for better. Frechettes exceeded my expectations for quality, friendliness and service. Much is to be said for frequenting family owned businesses rather than the chain on the main road. Thanks so much for making my trip enjoyable on two nice tires. Price was reasonable and I felt the establishment was honest and fair.

I made an appointment to have my tires rotated that I purchased at the Scarborough location. I…read morecalled to see if they were not busy could if bring my car in at 2pm Vs 3pm and Jordan said sure. I arrived promptly at 2pm and by 2;45Pm i was still looking at my car the parking lot. I asked Jordan why he told me to come in early because I could have worked from home and just bought my car in at 3pm as planned . He blew up, walked into the garage and starting swearing and that he would just push some through, it was the busiest part of the FU$#%king day, etc. The reason I was upset is that I called first to check their schedule. My tires cost almost 2k ( Continental high Performance) . I WILL NEVER EVER BUY TIRES OR HAVE MY CAR SERVICED BY THIS COMPANY AGAIN!!!

Jordan and the team are fantastic. They made me feel like they really cared and wanted to help me…read morefix my car in the most cost effective way possible. I would definitely recommend Sullivan tire to my friends, but also I remain a loyal customer because of the quality service they provide.