I am glad you are satisfied with all that has been done - it really confirms what I have said about…read morethe service I have received from your shop. I am not at all satisfied, and that should matter to you. I never said I was upset by the six weeks it took to fix it, I am saying that it should be enough time to do the job right. You are conveniently leaving out of your reply a lot of things that we have already talked about. 1. No mention by you at all of the alignment issue. The shop I took it to said it was "as far out of alignment as any we have seen". Due to lack of quality and quality control, you gave me back a dangerous vehicle. If I had picked up the car to drive it the ten hours home rather than shipping it, the tire would have shredded and could have easily resulted in a high-speed accident. You have spoken to the shop that I took it to. You know this. I am attaching a picture of what the alignment shop found. You replaced the tie rods on that wheel - did someone forget to tighten something? 2. I have discussed the body work issues with your shop. I thought we agreed that it is ridiculous to think that something happened after it left your shop, to the exact same spot they were supposed to repair. Without a single mark anywhere else on the car. Your pictures are in my original review. They are worthless and there is no way you can see if anything was there or not. It was there when you sent it out and any decent QC would have seen it. I spotted it while merely looking at the washer fluid reservoir repair that you completely botched. We learned today from the shop that you recommended here that it can't be fixed by dentless paint repair. I paid for that repair out of pocket, outside of the insurance claim. I paid all that you asked, didn't get any bargain. You should pay that back. Or continue to refuse to take responsibility for your poor work. 3. Windshield washer reservoir... unbelievably bad work, with no oversight. Your technician failed to attach a grommet that holds a seal in place. All the fluid leaks out as soon as the car moves. It was never checked or they would have known that. I took it to a shop to fix it, only to learn later that the dash warning light for it would not turn off. Found out today that your shop reattached the sensor UPSIDE DOWN. Isn't that embarrassing? You say they drove the car after the repairs - I think they would have noticed a bright yellow warning light on the dash. It is hard to miss. Maybe the sun was too bright, or maybe... it was getting close to lunchtime or quitting time and they didn't check it. 4. No, you haven't paid for dentless paint removal (couldn't be done) and you haven't paid for all of the extra days of car rental. You paid for three. $150 is your limit, as you told me several times. My insurance company has committed to pay for three more, and I paid for three and then returned the rental before I got my car back so that I could stop the bleeding. 5. Communication has been the worst I have ever experienced from a customer service organization. I have been told so many times they will "call me right back" only to wait hours or days for that call. The latest came when I spent my own time to get the alignment fixed. I called Tony at your shop to confirm that he was paying the bill and was told to have the shop call him for payment. After waiting my turn and getting the news about the poor condition of the alignment, the shop did call Tony and he said he would "call right back". After 15 minutes of waiting and getting tired of the cartoons playing for the kids in the waiting room, I called your shop. I was very surprised to be told that Tony had gone to lunch. How nice for him. When I did reach him by phone, after his lunch, he said he didn't know I was waiting at the shop...... seriously.

I asked for two estimates one with just painting my hood and one with painting hood and blending my…read morefenders. It wasn't until after they painted it when they added up all the cost and told me the two estimates they gave me one was for painting the hood and one was just for the fenders. I wish they would have given me the estimates i asked for in the beginning. I never had this issue with the three other shops I received estimates from. Not only that but my clear coat was still soft after three days and I had a small scratch, but the manager said that's normal... The best advice I have for this company is they should always tell the customer the grand total before performing work. I really wish that I would have went with a different shop that would have done more work for less $

Stay Away from Gerber! They will say one thing and do another. Very Unprofessional and Failing as a…read morecompany!! Go somewhere else!! Also, hail or dent repair Id highly recommend Dent Services in Stillwater, they are fantastic! Update - Dustin is not worth my time. You failed! Parts weren't even ordered. SHAME on you for keeping staff that do not do their job and are a waste of PAY!

They have had my car for over 2 months. They keep pushing back the finish date. I do not recommend.read more

Thank you. Excellent service, awesome customer service. Luther Hudson takes great care of my…read morevehicle , keeps me posted on my repairs. Great service reps, staff and the lounge is top knotch. You won't be disappointed. Thank you Luther. Kim

Highly recommend! Great sales and service if you need a vehicle go see Ron Williams because he is…read morea great sales man.

This review is for new car sales, I cannot speak for used car sales, parts or service since I have…read morenot serviced my car yet. In January 2021 I bought a new 2020 Mustang GT from Hudson (Amillie K. handled the sale). No hassles, no tricks, no pressure. They let me test drive the vehicle without issues. Quote was competitive and provided promptly. A month or so after the purchase was complete they sent me a check for ~$150 because they realized I was overcharged for out of state registration. I did not realize there was a mistake, they found a problem and just sent me a check without me asking them, this was a nice surprise. I only bought cars from dealers in Chicago in the past and I bet dollars against donuts most dealers in Chicago would pocket the money.

If buying a used vehicle Warning have a certified mechanic look it over. Barely had mine for a…read moremonth and bringing it to a shop for the 3rd time. Major issues. They should do a complete diagnostic done before selling it. Service was likecworking with crickets no updates or communication until I got the manager involved.

Bought a car goog car fair price, only thing is a debit card and they charge a percentage of the…read morebill just to use the card. A charge card is one thing. Never been charged any where using a debit card. $140 plus charge. Someone lining there pocket. It bull s%$$

Horrible experience. They took advantage of a few women because they thought they could get away…read morewith it. My wife and her mother brought in our van because it was leaking coolant and overheating while idling/in traffic. First they said that it was the radiator (which was just replaced after an accident 8months prior) after it was picked back up, the exact same problem persisted, brought it back.... they said the thermostat.... After it was picked up again, the same problem persisted. After doing research on our own it seems like the most likely problem would be something to do with the fan. So we got it up to temp, fan wouldn't kick on. We called to let them know, Zach said that it was not the fan because he had "checked to see it running". We went ahead and changed the fan relay, the fan immediately kicked in. We have not had an issue since. Went in to inquire more about it, after speaking with Rex and his son Zach, I was told that I didn't care about my family and that I was not allowed at his shop anymore. Steer clear from here! $500 and they couldn't fix the car and wouldn't admit doing anything wrong.

I had hail damage to my black, 2019 RAV4. I was up in the air about whether or not to have my…read morevehicle painted or paint less dent repair. I'm so glad that the owner, Zac, advised and assured me the dentless repair would be the best choice based on the damage. Zac also replaced the 3M protective coating on my hood and he even buffed out previous light scratches. To my pleasant surprise Zac's cleaning team also made the inside of my car look like new! After leaving Zac's shop, I feel like the work he accomplished was 150% better than when I brought my vehicle in. Zac also recommended products and tips and tricks for fixing up some areas with a paint marker (not related to the hail damage); but again: Zac goes above and beyond to explain the process of paint less dent repair. I would highly recommend him and worth the wait of having my vehicle's repair done right. He also offers cleaning services for your car's interior.

From the owner: One Up Dent Repair provides Auto Hail Repair services. We work with all insurance companies.read more

My car needed $10,000 in front end repairs following a collision. I was referred to Windy's…read moreCollision Center by the other party and by my insurance agent. I could not be more pleased the business and the quality of their repairs. I would give them five stars in every category. They were pleasant to deal with. The repairs exceeded my expectations. They completed the job quickly, and detailed both the inside and outside of the car before I picked it up. I would give Windy's my highest recommendation.

I have a high end luxury vehicle that unfortunately has been hit twice in the past year & a half. I…read morebrought it to Windy's both times. This is a family owned business. John is the owner and his brother Jim also works there. These two brothers provide the most outstanding customer service. I can't say enough positive things about them! Not only do you get friendly service when you bring your vehicle to Windy's but the quality is second to none! My vehicle looks brand new once again! I recently had a minor issue with one of the trim pieces and they fixed it, no questions asked. I can't even begin to tell you how appreciative I am of the help Jim & John provided. Hopefully I won't need more auto body work done again, but if I do, I will certainly return to Windy's.