Dover Auto Repair has been my mechanic for more than 25 years. Mike now, and his dad, Ed, have…read moreprovided nothing but excellent, trustworthy reliable, and respectful service. I used to live in Dover, but I now bring or tow my vehicle from New Castle. Thank you Mike! Thank you Ed!

I found them very fair, trustworthy, reliable & they did the work as fast as possible. Being a…read moresingle female looking for auto maintenance and repair can be a tough experience, which they seemed to understand and did their best to help me out. I will definitely be a repeat customer

My check engine light was on for a while and I figured as long it was starting up it was cool. My…read moremistake. I was was driving on 95 and the engine blew l. Jeremiah came and picked me up, he took about 30 minutes which was awesome because I expected to wait longer. He was nice and friendly. Great service. Thanks Again

I left my keys in car and the gentleman they sent out was very nice and very skilled he finished…read morethe task in less than 15mins I would recommend them that need any service they offer.

I came to Walls based entirely on reviews, having had some incredibly frustrating experiences in…read morerecent years with my normal service locations, and hoped they would live up. They took my car back minutes after I arrived, which has never been my experience anywhere else, and diagnosed & took care of the problem my normal service center couldn't within an hour. While there, I asked for a quote for tires, as I knew my front two were on their last legs, I had been planning to replace them next when the mechanical issue arose. I then blew a tire just a few hours after leaving, and my spare was already on - I called them while waiting on my tow home, they recommended me someone to tow it back (who showed up exactly when they said they would) got the tires there by the next morning and had it done before end of day. Prices were very reasonable for the work. I drive a car with 200k+ miles on it that's over 15 years old - car issues are incredibly stressful for someone on a single income with a paid-for car who can't feasibly do a car payment at this time, particularly in a place that's harder to get around on public transportation than more urban areas. I appreciate Walls more than I can say for being so helpful and making a super stressful situation so much easier, and am sold on them for my maintenance here on out.

One of the things I don't like with auto repair places is charging me just to do a diagnosis on my…read morevehicle. Wasn't dependent on whether they could fix my vehicle or not. Used to be a place in Dover I used to take my vehicles in for repair. The two previous owners used to not charge for a diagnosis and if they couldn't fix it they didn't charge. Not the case with the new owner. Hadn't been to Walls in a few years. Mainly because of the distance from my house. The previous times there they did good work at a fair price. Got a check engine light on my RAV4. They hooked it up to their computer and it came back as an air valve issue. They replaced the valve and ran the vehicle and the light returned. Thinking it's a computer issue which they couldn't fix. Long story short they didn't charge anything because they couldn't fix it. That's what wins you longtime customers and writing this review to highly recommended them!

I went in for a service bulletin (just a system update, something even I probably could have done,…read morebut I lack the access to the giant Mazda computer) and they told me it would take about half an hour. After reading the previous review, I was sure to mention that this was the only thing I needed done, but things seem to have gone smoothly and I was back on the road within an hour. Wasn't bad, wasn't exceptional, but hey, now my headlights don't flicker.

Update : 10/29/25 - Finally received the permanent plate from Preston nearly 8 months after…read morepurchase. This resolves my issue. Thank you Update: 9/3/25 - More than six months after I purchased the car, I STILL do not have my permanent tag. I've never ever had this sort of horrible customer experience with any other dealership. If I could give Preston Mazda zero stars, I gladly will. I've contacted the dealership several times over phone and email, only to be first told that they are having paperwork issues at their end and then 'waiting for a document from Mazda to get it finalized'. And this has been going on forever. I spoke to Selbe Hubbard (the person's name mentioned in the response below) several times and still no resolution. To say I am incredibly frustrated with this awful customer service is an understatement. I was informed by my DMV that they will only renew the temporary tags twice which I already did. I will not be able to drive the car once my current set of temp tags expire soon if I still do not get the permanent plate. If you are considering buying from Preston Mazda (or any other Preston dealership), I would urge you to learn from my experience. Stay away and save yourself the frustration. MY EARLIER REVIEW BELOW: I purchased a new 2025 Mazda 3 Premium Manual from Preston Mazda in March 2025. While the sales process was smooth, the post-sale experience is incredibly frustrating. Four months later, I still haven't received my permanent license plates. My temporary tags expired, forcing me to take a full day off work. I had to go to the Delaware DMV, provide additional documents, have my car re-inspected, and pay out of pocket for new temporary tags. This is a process the dealership should have handled. I've attempted to contact Preston Mazda multiple times for an update and reimbursement, but they have completely ignored my emails. I have no information on when I will receive my permanent plates or any kind of resolution. If you're considering buying a car from Preston Mazda, be prepared for a frustrating and unsupported experience after you drive off the lot.

Just rented a car from them while my son's car was in Kent Co motors body shop. The car was very…read morenice,super clean. Lisa in the office is super nice, friendly and got things done in a timely and efficient way! We would rent from them again should a need arise

I love getting my car serviced at Price Toyota. Dacia is the best service advisor, she is…read moreresponsive, knowledgeable and helpful when it comes to keeping my car up to date and reliable! Thanks Dacia!!

Best car buying experience ever (and I've purchased quite a few)…read more Dwayne Stevens was excellent. Easy to work with, no high pressure sales tactics. Very relaxed experience from start to finish. JC Clogg, the finance guy, was very easy to work with.....and that's usually the part I hate the most. Shiela Thompson was great as well. Can't say enough about how good they were to work with!

Did not try to upsell me to more expensive tires. Did have great prices, friendly and informative…read morestaff, and quick service. A great experience.

I needed new tires badly. I called them around noon on a Monday and told them what I was looking…read morefor and the price i was wanting to be around. I chose a tire and dropped the vehicle off at 1 the same day. Got a call less than an hour later telling me that it was done and ready for pickup. It cost under $600 for 4 new tires mounted and balanced on short notice. I will definitely go back when I need tires again

Quality of work was acceptable but unbelievable wait times, had my car in the lot for months before…read moreeven beginning work. I understand it's hard to get some parts but the worst part was constant excuses. Never an apology or any bit of sympathy that my car was out of commission for 6 months over barely $5k of damage. I give 2 stars because I got my car back fixed and in one piece. I'm sure shortages and long shipping times did have some sort of effect, but I know the shop was to blame as well. Another interesting tidbit is that they don't answer the phones after 2-3pm.

This place is an absolute joke!!!! My car was towed there in…read moreFebruary 2022. Every time I called to ask why my car is taking so LONG, I get a blanket "we're waiting on parts response" My recent call (July 30th)and I was told "everything is done we're just waiting on an approval to get the radiator replaced" This photo was taken on August 28, 2022. Nothing but LIES!!!!!!!! Not to mention my insurance company already paid them over $9000+ As of this review I STILL don't have my CAR!!!!!!!!! :(