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    Johnson's Oil Service

    5.0 (2 reviews)
    Open • Open 24 hours

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    Professional Drain Services of Southern New England - Septic Inspection

    Professional Drain Services of Southern New England

    (10 reviews)

    I can't say enough wonderful things about Robert! He responded to my inquiry and engaged me in a…read moreconversation to help me determine what my plumbing problem was. He offered to come out next day and maintained contact with me throughout the process. He was exceptional, fixed my issue, explained what was wrong and how to address it should it happen again. He was courteous, professional, and affordable. I would recommend to anyone having plumbing issues and I will absolutely utilize again! UPDATING (from 5 stars to 1) as of 7/12/18: I reached out to Pro. Drain Svcs. to see if they could help my parents with a water leak problem. I was advised, via yelp chat from the business owner, to have them call directly. My parents called and had an appointment scheduled for a Fri. morning at 10:30 am. After waiting all morning and afternoon no one from this company showed up. Worst of all no one called to explain/reschedule. I send the business a message inquiring about what happened and received no response. It is a week later and I am still waiting. How embarrassing to provide a glowing referral to someone and have it turn out to be such a bad experience for them. Will seek services else where in the future.

    Bob was great to Deal with. Called him on Friday night at 6:30 with a clogged septic drain. He…read morewas willing to come out that same night which I thought was amazing. I ended up holding off until Monday since it wasnt a big emergency but it is great to know that he would come out so quickly. He came out Monday to give me a quote just like he said. His speedy response was greatly appreciated.

    Victory Plumbing

    Victory Plumbing

    (4 reviews)

    Cannot say enough about how awesome Steve and his crew were. I called and asked him to give me a…read morequote to replace our water high efficiency exchange system. He came within 24 hours. He advised me on what was needed and gave me options. No hard sale just good honest knowledgeable choices. We set a date for installation---BUT the system broke before then and I called and he was there within 48 hours and installed the entire system. Extremely knowledgeable, professional and efficient not to mention cleaned up everything and carried the old system away. Could not have been more pleased--ok if the system had been free then I would have been more pleased but that wasn't possible and not his area. THANK YOU Steve and I will keep your card nearby and gladly recommend you to others.

    Top notch company! I had a tub faucet that was generously leaking which I could not stop and of…read morecourse it was on the weekend. I called multiple facilities with either no answer or inability to come out to help. I called Steve at Victory Plumbing who answered the phone right away on a Sunday afternoon. Although he was not able to get out that day due to other appointments, Steve gave me step by step instructions on how to stop the water to the tub until he could get out to look at the situation. The next morning he showed up exactly when he said he would and was able to look at the job and find the piece needed to fix the job. He came back later that day with the part and fixed my leaking tub. Very reasonably priced, very knowledgeable and very personable. I highly recommend this company.

    GEM Plumbing and Heating

    GEM Plumbing and Heating

    (283 reviews)

    I'll start with the good:…read more 1. Techs are always friendly and courteous 2. Customer service phone service is always great 3. They generally do an okay job with the maintenance Now for the not-so-great... 1. They will absolutely fleece you on anything your purchase. Their flat rates are roughly 1.5-2.5x higher than most other competitors, and if you compare quotes with smaller, local companies, it can be on the higher end of 2.5x or more expensive. For example, I received a quote for a tanked water heater for $5900 and $8900 for a tankless. I shopped quotes and found the average for tankless was ~$3000 and tankless was ~$4500. I confronted them on the asinine price, and they bumped it down to $4500 and $8300, respectively. The same goes for a fix for the furnace. I was quoted ~$1000 for a part that was under warranty (and not the actual fix). I shopped around and found that the proposed fix averaged $300-750, but the actual fix was ~$100. 2. There are no itemized breakdowns of parts, labor, or items that you are quoted for or purchasing. 3. They are sales-first. They'll get you and you'll think you won't have another option. Their techs or service managers will attempt to upsell you on repairs you may or may not need 4. I'd say there's about a 50% chance that they'll cancel or reschedule your maintenance visit that you scheduled, and you won't find out until you hit your scheduled maintenance window for service 5. I found that they didn't perform combustion tests on my furnace or vacuum out any of the hoses/condenser ports. I only knew after I had someone come compare quotes on the suggested repair 6. I found that their suggested repair wasn't actually what the issue was, and that the actual fix was much cheaper than what they wanted to do I wouldn't recommend their actual job services and would highly recommend shopping around. Their prices are far from transparent and they have no qualms about fleecing their customers. Their maintenance package ($50/month) is okay, but I found other maintenance packages for $20-$30/month. You can search reddit or other forums for what people have to say, but my experience seems to harmonize with what others have said. Other companies and contractors also seem to cringe when you mention their name, which is generally not a great feeling.

    UPDATE: After months of trouble with our previous oil company, GEM initially felt like a huge step…read moreup. Harrison came out expecting to be working on a gas system despite us telling the dispatcher we have an oil system. He and made a real effort to help us. But we were expecting him to give a quote and instead handled most of the major issues the same day. Or so we thought... His initial repair ultimately took three more separate visits to get right. The issues we ran into after the first visit could have been avoided if the initial work had been completed correctly, but I appreciate that GEM honored their warranty and kept coming back without charging us extra. The final technician, Steven, was the one who fully resolved everything. He corrected the earlier mistakes, updated the piping, bled the system properly, and fixed problems that had been building for years, even parts that weren't effected by the initial repair were replaced to ensure efficiency and to avoid further damage to the system. Our heat now works better than it ever has, and Steven genuinely deserves five stars. Because of the multiple visits and avoidable setbacks, I can't give the company a full five stars, but I'm grateful for the Steven seeing it through!

    G W Wagner Plumbing & Heating - garbage disposal install

    G W Wagner Plumbing & Heating

    (20 reviews)

    I would never use Wagner Plumbing again, and I strongly caution others to think twice before hiring…read morethem. My experience was extremely disappointing from start to finish. A master plumber and an assistant came to my home, and I was billed for both workers. I was also charged for approximately an hour and a half more labor than the time they actually spent working at my house. To access the plumbing, they cut a hole in my wall. While I understand that sometimes this is necessary, they left the wall unrepaired. Even worse, after reinstalling the plumbing fixtures, they failed to caulk around them, leaving fixtures loose that had been secure before they started the job. The final bill was extraordinarily expensive, yet I was not provided with an itemized invoice explaining exactly what I was paying for. When I called to request an itemized bill and questioned the charges, I was simply told that they do not issue refunds. There was no meaningful attempt to address my concerns or explain the billing. I then filed a complaint with the Better Business Bureau in hopes of resolving the matter professionally. According to my experience, Wagner Plumbing did not respond to the BBB complaint. As a customer, I expect honest billing, quality workmanship, transparency, and accountability. In my experience, Wagner Plumbing fell short in every one of those areas. I was left with a damaged wall, unfinished work, unanswered questions about my bill, and what I believe was an excessive charge for the services provided. Based on my experience, I cannot recommend Wagner Plumbing.

    I was scheduled for a day. The got into an accident. Understandable was rescheduled for the next…read moreday. I had called them and told them all I needed was a filter change. I already had the filter. I can't walk right and couldn't do it it took the 15 minutes and they charge me $415 when I called the office. Not give me a breakdown of the pricing because it's by job so I asked why a filter change was so expensive and all he could tell me was because he drove from I could've bought him how many full that much every other licensed plumber that I called was at around $200 which is what I expected. They also never told me how much it was gonna cost before they did the work they sent me the estimate for my work.

    Johnson's Oil Service - utilities - Updated September 2026

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