These guys are great! I requested quotes from Yelp and the owner of Metro sent me a text back with…read morean awesome price right away. They got me scheduled for a cleaning the same day. All sorted out before 9am on a Saturday. Speedy, friendly service. By 11:45 they were done and on their way to the next job. Now, that said, here are some more outstanding points: * Communication . They sent me several text messages throughout the morning to let me know their status. They said they would arrive between 11 and 12 and they arrived just a hair after 11. * Equipment. Gabriel rolled up in a shiny, clean, European style white box truck. It had the big built-in contraption for heating the water and sucking it back out. All the hoses were clean and the pretreatment smelled great! * Friendly. Gabriel and his coworker (sorry, I didn't get his name) were both smiling and were happy to explain about how the pH can affect the carpet, and why the water they were using made all the difference in the quality outcome I could expect. * Professional. Attention to detail. All the vacuum marks lined up and looked great! Gabriel even put plastic under the feet of the sofa to protect the wood and under a large mirror too. He spent extra time going over a dirty soap spot left over from a previous cleaning (provided by my apartment complex) I'm going to have them back to do my sofa and love seat. Hire this company and you'll be as happy as I am.

Gabriel dropped the ball. During his quote he said that he could do my job a few weeks out and said…read morehe'd be able to match my grout without any issue (since he was repairing the sandstone top of my bbq island) . I agreed to wait since I liked the reviews I read on Yelp. The morning of the job I get a call from him saying that there is an issue with the grout company getting my grout. He said he'd get it straightened out and could come two days later to complete the job. I agreed. Then the morning of the second appointment I get a similar call and he said that he is not sure exactly how long it will take to get the grout but that he should be able to get it eventually. Then a week later, when I hadn't heard any updates, I told him I'm going to move forward with another company if I do not get word he told me that he ultimately couldn't get the right color grout. His communication throughout the process was inconsistent. I do not get upset when issues arise since I know that things happen. It's more about how it is handled and Gabriel was disrespectful of my time and a poor communicator throughout. I recommend that you avoid this company.

Highly recommend Grout Nurse! They were incredibly helpful, knowledgeable, and easy to work with…read more They use high-quality products, pay attention to every detail, and truly care about doing the job right. Thank you for all your help!

I used the grout nurse today and he did a fantastic job, super nice guy, answered all my questions,…read moreand got our grout and cleaned and resealed shower so everything looks new! We now will schedule with him every year as he gives us a great discount too to schedule right after our appt! I tried zero res before and grout didn't look great and asked him why and he explained you really need the chemicals to get the grout clean and then seal it ...he said it was like they did half the job. He has had clients that have them and then he comes does a patch and it is like night and day when he uses the chemicals and it's true. He is amazing and so is the work he does you will Not be disappointed when you use the grout nurse!! Please let him know I recommended him! Thanks!

Highly recommended for all of your tile and grout needs!…read more The owner Josh came by our house to evaluate and give us an estimate for our granite counters and shower. It definitely needed some help from all the hard water damage over the past 2 years. He was very punctual and even specially ordered this paste to fill a gap by our shower wall. Adrian and both his assistants did an amazing job refining the granite and re-grouting. When the job was completed, it looked so clean, shiny and smooth! Adrian is extremely thorough and even told me where to get the best cleaner to maintain these surfaces long-term. They really went above and beyond what I had expected. We will definitely use them again for all our future tile and grout needs!

We have a one and half year old house with a lot of tile. Needed the grout seal and tile cleaned…read more The grout had never been sealed due to it being a new build and warranty saying don't seal for the first year. The Grout was Driving the wife nuts I called and texted pics to Josh at Desert Tile and Grout Care. Best call I ever made. Josh came out put an estimate together which after calling other companies was very fair. After talking to my wife and I to schedule a day, we found out not surprisingly they were book out a few weeks . Josh found out the wife had family flying in to visit with us for a few weeks. Josh went over his schedule and somehow found a Friday they could do it prior to the family visiting. The workers came out laid down a few grout color Samples. My wife picked the one she wanted and they went to work. The job got done in one day And came out perfect Thanks to all of you! Ken and Julie Carson Laveen AZ (Happy Wife Happy Life)

Absolutely disgusting and disrespectful walking all over home including carpet with WET dirty…read moreshoes!! We spent over 2 hours cleaning tile floors after they left and now have to get carpet cleaned

Excellent, courteous, reasonable service that cleaned our white linen sectional with exceptional…read morecare and concern for detail. My go to company. Highly recommend them.

We had them come out and clean our tile flooring as well as our carpets. Excellent service very…read moretimely very friendly technician. They did a great job and we will have them back in the future for future cleaning.

This was the second time we used Epic Carpet & Tile Care for our carpets and the first time we have…read moreused them for our tile. They arrived on time and service was friendly, of great quality and value.

From start to finish we were pleased with Ultimate Floor Care. They responded quickly to my Yelp…read moreproject request. They gave me a quote via text and explained their services. We were pleased with their prompt arrival and efficient work. Best of all, the carpet looked brand new when they were finished.

JJ and his crew were awesome! They cleaned our entire downstairs (3500 sf) of Saltillo tile in one…read moreday and the results speak for themselves! Price was very fair. I would definitely recommend this business with my highest recommendation!

Gavin did an amazing job. His customer service is excellent and he made sure to really take care of…read morethe rug. Will absolutely use his services in the future.

Gavin was amazing. Fast, friendly, and 5 star service. He did a great job on our floors! Moving is…read morealways hectic but with Gavin's service it was a breeze! Affordable Professional Great Customer Service What more do you need. It's a "Yes" from me!!!!

I love this company. Everything is professional from the owner, Bob, on down to the three…read moretechnicians, Scott and Robert and Sean. Plus Adam, the scheduler in the office is so nice and cordial, always answers the phone right away. Prices are reasonable, they cleaned my wall to wall carpet, which is 29 years old, so much better than any other company ever has. And they GOT THE STAINS OUT! Note that if somebody is out sick, the owner comes in and gets it done, plus he is always available to consult on challenging jobs like septic backup onto my rug. they know what they are doing and have been in business a long time. It is always a good sign to see that most of the technicians have been working there a long time.

Awesome customer service and results are fantastic! Got on the schedule the same week I called to…read moremake the appointment.