Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

Wonderful experience with this company. They were prompt, in communication. The whole time and even…read morein Spanish, we were able to talk. They did great work and were very nice! We will call on them again!

Kiona came to our home in Surprise this afternoon and in 2 1/2 hours cleaned both our bathrooms,…read moreour bedroom, our large kitchen and dining room and living room. She did all the items on our list. Kiona is a very nice young lady. Very Happy ********

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

What an amazing company and crew. Carlos with Carrillo Cleaning Services, did not disappoint…read more I needed a DEEP clean ASAP after a big life transition and had zero experience hiring a professional cleaning service. After getting the runaround elsewhere, Carlos was a complete shift. He responded quickly, came out to assess the home, and explained what's typically included (and not), which helped me understand the process, pricing, and personal needs right away. We booked for the next day with a clear quoted price (I really appreciated that transparency). The team arrived on time, completed a full deep house cleaning, and finished when promised. The quality was incredible. I also received my invoice immediately with follow-up from Carlos. The communication was excellent from start to finish. Finding cleaners who match your standards is not easy and this team does. The combination of professionalism, speed, and quality is rare, and they genuinely cared about our situation. I'll absolutely be using them again. Highly recommend . Thank you ALL so much for getting us launched into our home projects faster. Note: I have attached a few pictures that I happened to have before and after of, so you can see for yourself!

I was really happy with my house cleaning. They did a thorough job, worked quickly, and they were…read morevery affordable. They had great communication and responded quickly to my messages. I look forward to working with them again in the future.

Michel did a wonderful job cleaning our vinyl tiles and carpets. He was very responsive and tried…read moreto fulfill our needs as much as possible. The pricing was quite transparent and reasonable. I would definitely use his service again in the future.

Michel performed carpet cleaning and dryer vent cleaning at our home in Arcadia today. He was…read moreavailable within a few days of booking which was awesome! He was way more thorough than our previous cleaners and took time to talk me through his process. I would 100% recommend him!

We've utilized their services over 5 times now from our move out clean (which they did a fantastic…read morejob, looked better than when we moved in) to our scheduled cleaning services at our new place. We can't recommend them enough from the communication, professionalism, and how well our place is cared for each time! We've never had issues and are so happy to have found them. Thank you all for your hard work! Highly recommend

In my initial review I gave this company 1 Star since communicating with the scheduler was such a…read moreproblem. Since then the owner contacted me directly to apologize, and he also explained how the mistakes happened. Everything has now been resolved and I've updated my review to 5 Stars.

I recommend this company. I made an appointment through Yelp. The process took little time…read more Appreciated the checklist so I knew ahead of time what would be included in the regular clean. Kimberly did a great job and will use them in the future

I was disappointed in my cleaning service from this company - for the price, there are similar…read moreservices in the area that clean much more thoroughly. It seems there were multiple surfaces that were not cleaned at all, my kitchen and bathroom mats were left in random locations in the home, and the general condition is nowhere near what I would expect from a professional cleaning. Giving two stars for the professional and communicative customer service team who worked around issues with the cleaner not attempting to enter the home when it was unlocked and having to return later that day, but the actual cleaning services provided by this company are definitely lacking.

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

Sara was a godsend for my move out clean. She turned a mess of an apartment into a sparking…read moremasterpiece. She was professional, super sweet and very efficient! 5/5 stars and I will be using her for future cleans on my new place out of all the quotes I received, her prices can't be beat. She was quick to respond and showed up same day (mind you it was thanksgiving and a last minute request so I'm VERY grateful for her) to help clean. I can't recommend her enough!

From the owner: detail detail detail.exceptional customer reviews . read more

Yulia was amazing!! Very thorough and stayed until everything was complete. She was very…read morerespectful and listened to our direction. I will be using her in the future! Thank you, Yulia! One person was not enough for this job. The workload required at least two people, which made the process inefficient and overly long. It was also concerning that she worked 8 hours straight without breaks. Better staffing is needed for jobs of this size.

Worked with them for 3 days. Advised I have tenants who have moved out and need move out clean…read more After walk thru, I advised it's very bad. They need a crew. The entire time I was assured no issues. Single cleaning person showed up and said she can't do it alone: was told it was an easy job. (Lie) Do not book if you need honestly integrity and a job done on a timeline. Let's be clear! I shared with owner via text all required work. It was never shared with her single cleaning person!