I had my first visit today at the Center for Pain Management on Physicians Drive in Wilmington, and…read moreI've got to say--it was a very positive experience. The facility itself is clean, well-kept, and professional. That might sound like a small thing, but after being sent to other places in the past, it makes a big difference walking into somewhere that actually feels like a proper medical office instead of something run down or questionable. I saw Dr. Sunil Aurora, and he was excellent. Very professional, thorough, and--most importantly--he took the time to clearly explain how the procedure works and what to expect going forward. No rushing, no talking over your head--just straight, understandable information. Right now, we're waiting on confirmation from the VA to approve coverage for four treatments, so that's the next step. But based on this first visit, I feel comfortable and confident moving forward with them. If the treatment side matches the first impression, this is going to be a solid place for care.

I was barely able to stand, and walking was so painful when I went to my first appointment with Dr…read more Knab. He listened to me, and went into detail about what he thought he could do. He and each member of his staff are all so kind and caring. It's been several months since my treatment, and my mobility has been restored to higher than he thought we would get. I've been singing his praises and recommending him to so many people. Hoping this review reaches a few more! Doc, if you ever read this, THANKS from the bottom of my heart! I've been able to get back into my passion (dog sports) and looking forward to more years of this.

Good caring treatment. Rock knows his stuff. He is highly skilled and trained. I highly recommend…read morehim.

I see Sophie as my PCP and she is amazing! All the staff is very kind and helpful. Sophie is a…read moregreat listener and has been a HUGE advocate for my health, which I appreciate! I cannot recommend this office enough.

This practice came highly recommended by coworkers and although the practitioner that was…read morerecommended (Kim) wasn't taking new patients, I had no issue being assigned to someone else. The front desk staff is amazing. The lab ladies are awesome. There are some exceptional nurses here. I wasn't completely satisfied with the way that my care was managed by the first practitioner and am now much happier after an easy switch. This office made that change easy and guilt-free. Referrals have been an issue in the past as both times I was referred elsewhere, it took many weeks to months to be seen. There was also an issue with not getting a returned call from the nurse but this appears to have an isolated incident. These appear to be the consequence of the pandemic. Overall I am happy that my family is here and recommend this practice. We feel well cared for by Tabitha, a HCP who listens and is patient, and her nurse.

Have been going there since I moved to Wilmington in 2021. My original NP left and there has been…read moresome turnover. I don't like that they require you to have bloodwork every six months if you are healthy. Seems like an unnecessary added expense. Looking around for other options

I moved a couple of years ago and had the worst experiences ever finding a decent Primary Dr. until…read moreI found Dr. Parrot and all her staff at New Hanover Medical Group ! From the moment you check in to the moment you leave you're treated with respect, much compassion and kindness.

I'm relatively new to the area, and as an older citizen with underlying medical issues, it was…read moreimportant for me to find a quality medical team which can address multiple issues in a timely manner. Well surprise, surprise! I found just that in New Hanover. And just so you know, they have multiple locations so you can choose a team near you. It's easy to get an appointment and check results on My Chart. Yep, found my team!

I recently moved to Wilmington, and I'm looking for an internist. I called Coastal Internal…read moreMedicine (CIM) and asked to speak to someone about the practice. I was transferred to Jane who identified herself as the front desk person. I asked about the number of medical staff in the practice, and how referrals are handled. Jane wasn't friendly and treated me as if she didn't understand why I would be asking questions about the practice. I asked to schedule an appointment, and Jane told me someone would call me on Monday (it was Friday) to schedule an appointment. I asked if I could make an appointment right then, and she said, "No." I never received a call from CIM. Based on other reviews found on Yelp, and my experience with CIM, I suggest finding another more reliable medical practice.

Unsafe Medical Advice and Lack of Compassion for Senior Care…read more I am writing this to caution other caregivers managing complex medical needs for senior parents. My mother was a patient at this practice, and the experience was deeply concerning. The Medical Advice: When I sought guidance with Jennifer Miller on how to safely wean my mother off a psychiatric medication (Cymbalta) that was causing extreme issues, the provider's advice was to stop it abruptly ("cold-turkey"). I was told to simply "let her go through withdrawals" and take her to the ER for an IV if she began vomiting or became dehydrated. As an advocate for my senior mother, I knew this was unsafe and unacceptable advice. My request to use a slow, compounded tapering method was completely ignored. The Outcome: I had to seek outside specialist care to find a safe path forward. After finding a new care team that supported the slow, compounded taper I had researched, my mother is doing significantly better. The extreme "crash and burn" cycles she was experiencing have stopped, and she is much more alert and present than she has been in months. The Office Environment: The lack of professionalism from Jennifer Miller's nurse was also a major issue. While trying to resolve a critical prescription delay for a medication my mother needs to eat (due to an esophageal condition), I was met with sarcasm and told, "We have other patients." My private concerns were repeated within earshot of others in the office, which was completely unprofessional and dismissive. Final Thought: If you have a loved one with sensitive or complex needs, please be your own advocate. We have moved to a new primary care physician and a psychiatrist who actually listen. My mother is finally in safe hands, no thanks to this practice.

The office employees are efficient, courteous and Dr. Cosgrove is compassionate, listens to my…read moreconcerns and takes the necessary steps to improve my health. I am extremely happy with the care given me in a timely manner.

I highly recommend this practice! The doctors are efficient and the staff is always so helpful.read more

Nancy Velardo 12/2026…read moreI had severe foot pain. I could barely walk, my balance was terrible & could not sleep due to the pain. Went to a foot specialist & was told I have arthritis in every joint in both my feet. He had 3 treatments available to me. First I could try injection into top of my foot to help the pain, I could have the joints fused or they could cut a nerve to stop the pain. I decided to try the injection first. It was very painful, I mean very painful for 3 days but eventually it did help some but the site of the injection, the nerve, remained painful. That lasted about 4 weeks, but I wasn't going to do that again. I felt hopeless. Then I got an invitation in the mail to go to a presentation on how the Fix could help my foot pain. They mainly deal with neuropathy, I thought but maybe I had some neuropathy & they could at least help that pain. I decided to go for a trial. I did not have neuropathy but I was told they could help the arthritis pain. I was skeptical but I had so much relief of foot pain for a good 5 weeks that I decided to go for it. It is expensive & not covered by Medicare or any insurance, but it meant the difference of possibly being in a wheelchair if I didn't do it. So after just a few treatments I was able to walk without pain & now after 4 months of treatment I am able to walk miles, my balance is so much better, pain in my feet is minimal if at all & I can sleep. Now I am on maintenance. I still do the home treatment but only have to go every so often for Softwave treatment. I am so thankful. 5/28/26 5 months later... going every 6 weeks for the soft wave treatment. Still doing well, able to sleep without foot pain & walk as much as I want. Using the red light almost every day ( supposed to use every day) I wasn't able to do the foot bath with stimulation for several weeks but now back to doing that as I can, yet my foot pain was minimal. I am still very pleased & glad I spent the money. So thankful to Dr Russ, Stacey & staff. So kind & professional.

Very professional and thorough with your first assessment. Dr Russ Explains the recommended…read moretreatment and how it will help. I am very pleased with the softwave therapy treatment so far. I have a noticeable improvement with my shoulder and I am only early on in my treatment. This treatment is for real and I highly recommend it. Also Stacy is great.

I'm a retired hospital nurse, so I notice things. I can't say enough about the whole OR experience…read moreI had here last week for a knee replacement. Everyone was very kind, professional and knowledgeable. My surgery was seamless, from pre-op to recovery to my hospital room, then next day discharge home. I had a hip replacement up north five years ago and it was a nightmare. I don't hand out compliments if they are not merited. Well done!!!

!! PATIENT CONFIDENTIALITY BROKEN!! I came in not being able to breathe was being yelled at. no one…read morewould answer my questions. i got mocked. When i was asked if my labs could be shared i said NO and then the nurse in this photo her name is Savannah says "oh i heard yes" she turned to her colleague behind her and said you heard yes too right. Then shared me labs. disgusting human being as she smiled. after the phone call i said "i said no you just broke PATIENT CONFIDENTIAL and mocked me saying it to me shrugged her shoulders i told the doctor and he goes "well" then continued on!