I was in town for a short stay and wanted to rent a bass. Their staff were extremely kind, accommodating and friendly in helping me set up my rental. The bass was there ahead of time and was in great shape/well set up. The end pin could have been a bit longer, but as I'm 6'5" tall, so I'm not their average customer. Rental return was easy and done with a smile. I would highly recommend based on my experience. read more

RENTER BEWARE!!!***I called before moving out of state and was told I only had a couple of payments left so I could go ahead and keep the instrument. Fast-forward a year and I realize they are still charging me a monthly rental fee. I called to clear it up and was told this monthly rental fee goes on for forever. I can have it as a credit towards a new instrument, but my child no longer plays (plus we live 15 hours away). I still have the $200 bell kit which I have paid nearly $700 toward at this point. I am told I will need to continue paying for eternity or alternatively I can spend a small fortune to ship it back to them. These are my only options. This is a perfect example of profit over customer service and complete unwillingness to work with your customer. I'm amazed they can't just allow me to keep this three year old Bell kit for the nearly $700 I've invested. But apparently I need to fly to Pennsylvania to pick out a new instrument or spend a fortune shipping this back otherwise I can count on spending $20 a month for the rest of my life. Horrible experience and frustrating that they don't stand by what they told me a year ago! read more

This place is horrible. You put in an application never hear from anyone. Call to be told you're instrument is being sent to the school, only to be called back to be told they did a credit check and you're not approved. However I qualify for Zales, American freight all types of other credit. This place doesn't know what they are doing or what direction they are going. Left hand doesn't know what the right hand is doing. I had to call multiple times checking on this. They waited for a week or more to tell me oops we didn't qualify you. Do not waste your time doing business with them. They are not on top of their game at all. read more

DO NOT GET MUSIC LESSONS HERE ....RIP OFF !!!! My daughter wanted to learn to play the piano. I thought the music center since they supply the local schools with rental equipment would be reputable. Certainly not !!! The lessons are very expensive and the center didn't even have a real piano to take lessons on. Close to 11 months and 25 lessons my daughter still couldn't play basic songs. The instructor started her off with 5 year old lesson books and songs ( "Mary had a little Lamb"). The instructor ended up cancelling multiple times as well!!! Please save your money and have your children ask their friends if they may know one that gives private lessons. We were fortunate enough to have a piano in our house for my daughter to practice and take lessons with a private instructor. In 3 weeks of taking private lessons she is using two hands on the piano and playing multiple higher level songs with ease. *** And for half the price for a 30 minute lesson!!!!!!! read more