Ordered appliance last September and still not in. Came in 3 months later than promised. Then,…read morefind out sales rep ordered wrong one. Communication and follow up has been very poor. Still not resolved after 8 months.

I had the same experience with Setzers as described by Alan H's review. Bought ~$80k of appliances…read moreand got the same BS after the fact about delivery and installation. The people they recommended to install were somehow even worse than Setzer's customer service. Save yourself some time, and go to Ferguson or FCS. If I had known that Setzer's offered zero added value as a local business (installation, communication) I'd have ordered from Build.com. At least I would have gotten the coffee machine in the color I ordered it in.

Responding to service requests in a timely manner. I have a home warranty service and these service…read morerequests are pushed out beyond the agreed time frame.

Alfredo did a great job! My dryer was making a scary banging noise, he wasnt here for 10 mins and…read morehad it fixed.

Trade Smart Appliance is a great option for buying lightly used household goods. The team was very…read morefriendly, and experienced. They also had financing, if that was a need for me. I would send anyone looking for a Refrigerator, Stove, Dishwasher, or Washer & Dryer. A thumbs up from me on this new business. They also do service calls as well.

From the owner: Trade Smart Appliance sells new and refurbished major appliances locally and Nationwide. We also…read moreoffer local repair service on all major brands and back our performance with a one year parts & labor warranty. We always place our customers first and our knowledgeable staff is dedicated in assisting your single appliance purchase or larger bulk requests.

I previously posted a review for Appliance Doctor Pro. Update to my review: the owner, Victor,…read morecalled me today and apologized for the poor communication and for not getting back with me sooner (he was on vacation). He immediately resolved the issues I wrote about in this review. Because he resolved the issues, I am giving Appliance Doctor Pro a 4 star review

I had my LG top load washer repaired by Khay on 1/20/26 he replaced my rotator motor. He explained…read moreto me that I need to wash in smaller loads to keep this from happening again. I guess the water came from the repair and he did not clean it up, so I thought my washer was leaking. It is not. I just ran another load in my repaired washer machine and now it is not leaking. I will keep an eye out. I got 90 days. So fair I will recommend this company for your repairs. I will update if anything happens. So far I am pleased.

A huge shout out to Trevor for his PHENOMENAL customer centered service today. He was just patient…read moreand when was unsure of an answer, rather than stumble or make something up, he went and found the answer! This level of service should be a role model for others. Trevor was kind, patient and outstanding representative for Best Buy!!!

I went here on Black Friday and back again on Saturday to make a large purchase. The Black Friday…read moredeals this year were great. The staff at this location were attentive and patient. Usually on a busy holiday weekend you have to wait in line to check out. They got me right up to register and I checked out and left. Probably my most stress free trip to Best Buy.

The people here went the extra mile an then some to make sure my refrigerator purchase was complete…read moreto my satisfaction. In spite of the fact that I made a mistake and ordered a fridg. to big to fit. They trimmed my cost where possible and stayed on top of the issue and all the changing circumstances until the whole issue was complete. I can't say enough about Larry and Jade, they did everything possible to solve the changes and arrangements. I'm a regular customer and always will be. Thanks for your hard work!

Hmm, there must be two Sears on Yelp. To copy the review I already posted - I had a good customer…read moreexperience here and the other customers seemed to be regulars and new the associates who were working in the store. That's always a good sign!

Great value on furniture. There isn't a huge selection, and it's mostly sofas, coffee tables, rugs,…read moreand bedroom. But that's a lot to get you started. Nice folks, as well. Ringing everything up did take quite a long time, for reasons that seemed to do with their system. I think they arrange delivery, but we were able to haul the stuff off ourselves.

Shoutout to Jim and team for being our local community heroes! They made moving to Jacksonville a…read morebetter experience! The options are vast and diverse. Prices and quality are very satisfying. There are manufacturer warranties and extended warranties available. We are looking forward to the comfortable rests, quality get togethers, and lots of movie watching! The staff is nice and welcoming. They are right there ready to ask you if they can help find anything particular, but then let you look around. I hate pressure sales and I did not get anything but helpful vibes from Jim. I really appreciated that. Financing is available for convenience and necessity. Lots of love to you all!!! Bravo!!