I was in the store this past week and had the most pleasant experience with a worker named Mary,…read morewho was giving out samples. Her attitude and kindness made my week.

On Sunday, May 31st, I went to Costco Burbank with my mom. I've probably been there more than…read more10,000 times by now, but my mom had a long shopping list, so we went together. Normally, I enjoy going to Costco because there are always lots of things to browse and buy. However, this visit was quite disappointing for several reasons. 1) The food and drink samples were disappointing, and one of the sample representatives had a terrible attitude. There were several food and drink sampling stations throughout the store. These days, I've completely stopped eating ham, sausages, and similar processed meats, so I didn't even try those samples. (I also never eat beef jerky because I don't like it, so I skipped those samples as well.) The few samples I did try were all terrible. I took one bite and immediately threw them away. Near the entrance, there was a woman offering blue and red drink samples. Since I'm extremely sensitive to caffeine, I politely asked whether the drinks contain caffeine. Instead of simply answering the question, she immediately started talking very loudly and gave me a long, irritated explanation. I asked again whether the drinks contained caffeine or not, and she once again responded in a loud (almost yelled at me). It was a totally unpleasant manner and experience. Eventually, another man who stopped by there came over and simply told me that the drinks did not contain caffeine. Honestly, her customer service and attitude were awful. Before leaving, I told her, "If you want to sell anything, you need to be nicer to customers." 2) We were overcharged for an item. We purchased 20 items that day, but after my mom paid and reviewed the receipt, she noticed that 21 items had been charged. I discovered that the cashier had accidentally scanned the olive oil twice. I brought it to the attention of the male cashier, who told us to speak with a supervisor. My brother then went to the supervisor, who counted every item one by one and eventually confirmed that we had been charged twice for the olive oil. The duplicate charge was refunded. Of course, the refund was the right thing to do. Everyone makes mistakes, and I understand that. However, this experience reminded me that whenever you shop at Costco, you should always carefully review your receipt before leaving. 3) I was extremely disappointed that I still couldn't find the Pistachio Croissant. I've seen countless posts on social media about Costco's Pistachio Croissant, and one of the main reasons I wanted to go to buy one. Unfortunately, every single time I visit this location, I can never find it. A few months ago, I was looking for it during another visit and asked a Costco employee where he was. He replied, "Pistachio Croissant? I wish we had that too." Then he walked away. It was both hilarious and confusing at the same time. I honestly don't understand why other Costco locations seem to have it while this location never does. It would be nice if Costco could at least let customers know when the item is expected to arrive. Overall, Costco Burbank is still a store I visit frequently, but this particular visit was more frustrating and disappointing than usual.

First time at a business center…read more Well, it's way different than normal Costco of hectic madness. This place was easy going. No struggle to find a parking lot. Inside .....was chill free. I mean , stress free. Employees are nice overall. Different variety, brands, flavors, and no alcohol. Different vibes yes. Worth checking out.

Today, June 17, 2026, I went to Costco Business Center at North Hollywood without my City Visa…read morecard, my Costco card. First, they gave me a day pass without any problem. After an hour and a half of shopping, at the check out, I found out that they do not accept the only card I had with me, a Master Card. I thought the entire trip would be completely wasted, until the Cashier Cindy Ramarez suggested me to look into other ways to retrieve my City Card. She did not just brush me off because of a few customers in line. Then, it is the supervisor Jasmine Castillo, who spent a lot of her time, to help me. I recalled a picture of my card in my gallery and she helped me so I could transfer the information to an app, and therefore opened a Google Wallet. Then she scanned all the items and made sure my new method worked. I got to walk out with my groceries, feeling very grateful for all the helps I was given. Thank you Jasmine and Cindy, great workers with great helpful attitude.

We were welcome as we entered the store. At first, it was overwhelming with all the items they have…read morepacked in the store. Once I started looking around I really enjoyed it. They have great stuff and prices are great. The clothes are amazing along with toys and other things. The clothing variety is awesome. Lots of sizes for children and adults. The gentleman Arthur, was so helpful. We will definitely be going back.

HOW have I gone this long without reviewing Smarty's!?!?!…read more My daughter and I are Art's biggest fans. Every Thursday (which is when Art gets in his pallets of new inventory), she says to me "Happy Smarty's Day!" You just never know what you are going to find here. We have gotten the following items in the past year or two: a brand new Samsung dishwasher (a model that had only been on the market for five months, new in the box for over $700 off retail price!), a Ninja Creamy ice cream machine, Instant Pot lid that turns it into an air fryer, Dyson and Shark vacuum cleaners for hundreds off list price, deck boxes and hose reels for the backyard, a new microwave, an amazing array of plastic storage bins in all sizes for the garage/storage locker...and that's just off the top of my head! Going to Smarty's is our weekly treasure hunt. More than once, my daughter has bemoaned that she bought something elsewhere only to find it later at Smarty's for a fraction of the price. On the rare occasion that something we bought ended up damaged after we opened the box (which does happen from time to time, given the nature of the business of buying pallets of stuff from Amazon, Target, Walmart, etc.), Art has always made good and given us a full refund. I am almost loathe to tell people about this store because I want to keep these amazing, secret deals all to myself, but I also want Art to stay in business forever. Thanks, Art! We'll see you on Thursday! :)

These guys have everything you need at great prices , was looking for a switch I couldn't find…read moreanywhere and found it here . Great customer service

This is the best place for electronics. Everyone is so friendly and helpful. Can't believe how…read moreawesome everyone is and super knowledgeable.

Most Costco's are pretty much the same, but it's always nice when there's plentiful parking because…read moreit's in a complex with other destination stores, which is the case with this Costco. Depending on your shopping needs, combined with the shopping options here, you can knock out a good portion of your to-do list in one trip. Like most Costco gas stations, the lines can get ridiculously long, but with multiple exits and entrances it's easy to get past those lines.

Like any Costco, everyone was to go the gym but they also want to park as close to the entrance as…read morepossible. This location gets really jammed packed. Parking is a hit or miss, most of the time almost as close as to the Home Depot. Not all Costco's have the same items. This location tends to have more Latino type of items available than other locations. Good value overall. Service is good as it can get since there are some people that want to get catered too.

All Assorted ice creams you can buy individually or by case…read morefor your party and any event you have

Great spot for getting paletas and "mobile cart" ice creams at a larger quantity. Terrific prices,…read moreopen to public.