Dr. Chima is fantastic, as is his MA, Charity!…read more I've been going to this office for a few years and Dr. Chima has always been a wealth of knowledge, understanding, patient and thorough. Charity is ALWAYS happy and cheerful The front office staff is not super warm - well not really warm at all.. and they don't exhibit great eye contact which is a pet peeve of mine considering I used to do that same job years ago... but it's a small price to pay for the physician and his support staff.

I rarely need any medical care and usually work with his PAs for urgent issues during cold and flu…read moreseason. But I recently saw Dr. Harris for a pre-op visit before knee surgery and was very uncomfortable with the experience. He made an unprofessional comment after confirming that I had a C-section, saying it made me a "real woman." That was inappropriate and hurtful. Especially given my birth trauma that resulted in the section. He made some other hurtful comments about other issues during the exam. He did say, I hope you don't take offense so he understands some level of social protecol. His manner throughout the appointment was also extremely awkward. His responses felt delayed and disconnected, which made it hard to feel confident in his care. Overall, the visit felt impersonal and more focused on billing and routine checkboxes than on individualized medicine. I left feeling uncomfortable and unseen and will be going elsewhere.

I met with Dr. Yee today for the first time. I really liked him. He asked a lot of questions and…read morereally listened to my answers as is reflected in my aftercare summary notes. He explained my options and together we came up with a plan of action. He asked two separate times if I had any other questions. Yes, he tells dad jokes, but that really created a nice atmosphere. I would definitely recommend him.

Did not address my questions. Actually diagnosed me with something outside of his field, and when I…read moremade it to the next doctor they asked me why I was there.

unauthorized charges on my credit card, inconsistent billing, unprofessional front desk (the older…read moreyt woman and the latina woman), an office manager that is NEVER in the office as well as blatantly incompetent, rude doctors who dont want to work and have SHIT bedside manner, underworked clinical staff. ONLY THING REDEEMING quality is the PA that does knee injections. At least appt when office staff was told about unauthorized charges I was told "thats not true, we dont do that"... then when I showed the screen shot of the credit cards charge originally charged and signed for $30 changed to $50 2 days later without my consent or approval (PRETTY SURE THATS NOT ONLY UNETHICAL, BUT ILLEGAL!!!) as well as my receipt which I signed for $30!! so when I was roomed the clinic staff i was told that the manager (who has never resolved or addressed the matter of unauthorized charges) was in office. after my appt I asked to speak to her but the front desk staff lied and said she was not there. I loudly, sternly and publicly complained as I walked out the office. No curse words, no names just upset about being charged without my consent. later that same day I went to the lab and they couldnt see me because someone was actively in my chart. 3 days later I get a missed appt fee for a missed appt in Sept that I missed due to my daughter having a seizure. I called prior to appt to advise staff and was told I wouldn't be charged. ALL OF A SUDDEN when the UNPROFESSIONAL and DOWNRIGHT RUDE FRONT OFFICE STAFF are called out for their bs billing practices, unauthorized charges and lies; I get charged for a missed appt due to a medical emergency that was cancelled prior to the appt. DO NOT WASTE YOUR TIME. Insurance is EXPENSIVE AF, This office is in bougie Roseville expensive AF, while be DUSTY AF, OUTDATED, Rude AF, liars that charge your card without consent, notice or approval. Spend your money elsewhere use insurance elsewhere and get better treatment and care!!!

They charge extra to pay by credit card and they won't take cash. Not taking cash should be…read moreillegal! Would not see me if I didn't pay up front. Tried, but wouldn't take my cash and wanted to charge me extra to use my card. Terrible front staff. Took months to get appointments, then to have this happen was very upsetting. DO NOT RECOMMEND THIS PLACE!

Total waste of time. Seem like chiropractor was afraid to do anything more than try to pop your…read moreneck or back and use a vibrating massage box. Advertised as sports medicine chiropractic don't feel like that was the case.

I left a message for the office before they opened. I received a call back immediately upon them…read moreopening. They were able to see me within an hour SAME DAY as a new patient! Upon arrival, I was warmly greeted. Initial intake was super simple and quick. I was grateful they did not require x-rays. The office was immaculate. I forgot a mask, they kindly provided one. I greatly appreciated their efficiency and timeliness from start to finish. There are 3 Doctors staffed. I had Zach (apparantly the puppy of the crew.) Zach asked questions and took time to discuss my concerns. The office is sufficiently staffed. There are multiple beds for the electrical stimulation tables and they are immaculate. Very impressive office and staff. Thank you guys!!!

Very clean and professional chiropractor in beautiful Roseville Ca. Dr Z has an open door walk in…read morepolicy that's super helpful when you're in pain.

You can always drop in to get adjusted and he is able adjust you. I am a big person and past…read morechiropractors have had difficulty adjusting my spine.

We come here every fall for sports clearance physicals. I always seem to forget to make an…read moreappointment with their PCP and then she's booked out for months. Accident and Sports Injury clinic gets us in and out for cheap! They even have the forms available for most school districts- super helpful for us busy moms! It's not a comprehensive exam that replaces a yearly physical with your PCP but they are kind and quick and will get you playing safely. I enjoy being so close to their office by the Roseville Traders Joe's.

Dr. Zac is great and serves our family well. I also love massages with Sabrina! The office can get…read morebusy, but the wait times are super short. Often I can get an appointment on the same day.

Injured workers beware Dr. Rashid favors the insurance company not the injured worker.read more

Dr Rashid was so kind, patient, funny and explained himself along the way. I was terrified but I…read moresurvived it. The office staff was always polite on phone and during my office visit. In a crappy situation they made me feel more relaxed and a little less scared.

I can only try to express my gratitude of Dr Phams office. I…read morefound them a little over a year ago, after almost a decade of toe nail fungus. I tried other places and all they wanted to give me was topical & harsh pills with terrible side effects. At Dr. Phams I had a planned out treatment consisting of laser treatments (that were not painful) & medication as well as topical. Also medical pedicures. I followed these treatments to the T & within 6-8 months I saw such improvement. I now have normal toes & am so grateful for him & his office. Rachel is so meticulous with the pedicures too. I've also had my 2 big toes Ingrowns removed & that went well too. As far as scheduling I've not had an issue at all Maria and the front desk always accommodate where they can. I appreciate them! They stay busy & I recommend them to everyone!

I am extremely disappointed with this office and the way my billing and insurance matters were…read morehandled. My initial visit went well. We discussed my treatment needs, and I agreed to have foot x-rays taken in order to obtain custom orthotic inserts. Before proceeding, I specifically confirmed that both the x-rays and the night splint I received would be fully covered by my insurance. I was assured there would be no out-of-pocket cost for those items. I was later informed that the orthotic inserts were not covered by insurance, so I paid $500 out of pocket because I was in significant pain and seeking relief. When the inserts were ready, the office attempted to schedule a follow-up appointment for pickup. I explained that an appointment was unnecessary and that I would simply stop by to collect them, which is exactly what I did. Two months later, I received a bill for the x-rays and night splint -- the same services I had previously been told were fully covered. I was also billed for a "visit" related to picking up the inserts. That "visit" consisted of me walking into the office, paying my balance, and leaving with the inserts. I never saw a doctor or nurse, never left the waiting room, and the entire interaction lasted only a few minutes. I contacted the office to dispute the charges. While they agreed to waive the fee for the pickup "visit," they refused to remove the charges for the x-rays and splint despite the information I had originally been given. I also expressed concern that billing for a medical visit that never actually occurred could constitute fraudulent billing and stated that I intended to report the matter to the medical board. The representative I spoke with responded dismissively and told me to "go ahead." Afterward, I contacted my insurance provider directly. They confirmed that they would be recouping payment for the improperly billed visit and that I did not owe any balance for the x-rays or splint. They also informed me that the orthotic inserts likely would have been covered had the office properly submitted the claim. Furthermore, submitting claims to insurance is part of the provider's contractual obligation. Instead, I was required to pay $500 out of pocket for something that should have at least been processed through insurance and applied toward my deductible. Patients should be able to trust that a medical office is providing honest, transparent information regarding billing and insurance coverage. Unfortunately, that was not my experience here. I believe patients deserve to be aware of these practices before seeking care from this office.

Front office staff need to be trained in professionalism and manners. Also, left messages on voice…read moremail 3 different times and never received a call back.

Called for 4 days STRAIGHT in regards to a Roseville Sutter Hospital Referral and we went through…read morethe correct prompts to the referral option to speak to the correct person. Got sent to Amalia's voicemail each time and we left a voicemail each time to get a call back. My fiance has had a broken arm for OVER A MONTH. Lo and behold I call the direct front desk number since the referral line wasn't working and guess who picks up? Lovely Amalia. Apparently the referral was rejected days ago and no notice was ever given to us. Amalia says that they don't give notices out but if she actually PICKED UP THE PHONE, we would've actually spoken to her and known the news already. Don't even bother with this place. Horrible customer service with avoidant staff that just want to act condescending with their Ebonics speech.

I went two times. First time was an evaluation and 2nd time for therapy. The evaluator appeared to…read morebe top notch and knowledgeable. I stopped after 2nd time because I was told my program would be updated for me online but that never happened. Few of the exercises I was given were not on the online program which confused me. I need to have the physical therapist be proactive with me and I need to feel they care about my progress. I spoke with two people in the waiting room who were very satisfied with this establishment so my experience maybe not common.

Scheduled a follow up appt after this place operated on my bicep and shoulder only to be told when…read moreI arrived I needed a new referral so I never got the appropriate care my insurance covered and the front desk employees were rude not once but two times (same woman)