unauthorized charges on my credit card, inconsistent billing, unprofessional front desk (the older…read moreyt woman and the latina woman), an office manager that is NEVER in the office as well as blatantly incompetent, rude doctors who dont want to work and have SHIT bedside manner, underworked clinical staff. ONLY THING REDEEMING quality is the PA that does knee injections. At least appt when office staff was told about unauthorized charges I was told "thats not true, we dont do that"... then when I showed the screen shot of the credit cards charge originally charged and signed for $30 changed to $50 2 days later without my consent or approval (PRETTY SURE THATS NOT ONLY UNETHICAL, BUT ILLEGAL!!!) as well as my receipt which I signed for $30!! so when I was roomed the clinic staff i was told that the manager (who has never resolved or addressed the matter of unauthorized charges) was in office. after my appt I asked to speak to her but the front desk staff lied and said she was not there. I loudly, sternly and publicly complained as I walked out the office. No curse words, no names just upset about being charged without my consent. later that same day I went to the lab and they couldnt see me because someone was actively in my chart. 3 days later I get a missed appt fee for a missed appt in Sept that I missed due to my daughter having a seizure. I called prior to appt to advise staff and was told I wouldn't be charged. ALL OF A SUDDEN when the UNPROFESSIONAL and DOWNRIGHT RUDE FRONT OFFICE STAFF are called out for their bs billing practices, unauthorized charges and lies; I get charged for a missed appt due to a medical emergency that was cancelled prior to the appt. DO NOT WASTE YOUR TIME. Insurance is EXPENSIVE AF, This office is in bougie Roseville expensive AF, while be DUSTY AF, OUTDATED, Rude AF, liars that charge your card without consent, notice or approval. Spend your money elsewhere use insurance elsewhere and get better treatment and care!!!

I saw Dr. Hansen for shoulder surgery and recovery due to tearing the labrum in my shoulder during…read morea workout class. I was able to get scheduled within a reasonable time and get a surgery date within the month. Surgery went great and I now at 80% mobility again post surgery after doing PT. I would recommend him for sports related shoulder surgeries.

I met with Dr. Yee today for the first time. I really liked him. He asked a lot of questions and…read morereally listened to my answers as is reflected in my aftercare summary notes. He explained my options and together we came up with a plan of action. He asked two separate times if I had any other questions. Yes, he tells dad jokes, but that really created a nice atmosphere. I would definitely recommend him.

Did not address my questions. Actually diagnosed me with something outside of his field, and when I…read moremade it to the next doctor they asked me why I was there.

Dr. Hansen was able to squeeze me in for arthroscopic meniscus repair surgery, and I couldn't be…read moremore grateful. I had the procedure on 4/3, went home, and only needed two low-dose pain pills--never needed anything more after that. I was walking without crutches the very next day and could go up the stairs without any trouble. I had my dressing removed on 4/7 and went about my day as normal. Dr. Hansen is amazing--I would recommend him to everyone!

Had both knees replaced by Dr Hansen. I'm so glad I found him. He's the best. He explained to me…read moreexactly what would happen before and after the operations. Very glad I had this done. Only complaint is he doesn't return my call. Had to call several times.

I've been seeing DPT Maggie for almost two months now for a Bulging Disc injury. I'm a Wildland…read morefire fighter and competitive snowboarder. Needless to say, it's been great! As an athlete, I search for a DPT when injured that understands athletic conditioning verse gen pop. Because not every DPT comes from or works with that background. This place is exactly what I was looking for. People who specialize in rehabilitation of injured athletes and get them back to that competitive level in a manner that is hard to find elsewhere. I live in tahoe and drive to Reno to see them just because that's how hard it is to find a DPT that gets it! I'd highly recommend. They're great!

Referred by husband as he's had PT for knee rehab here. I'm referred for PT for post ankle surgery…read more Sydnie is doing a great job with me gaining strength, stretching and weight bearing. Great customer service while scheduling via phone call.

I went two times. First time was an evaluation and 2nd time for therapy. The evaluator appeared to…read morebe top notch and knowledgeable. I stopped after 2nd time because I was told my program would be updated for me online but that never happened. Few of the exercises I was given were not on the online program which confused me. I need to have the physical therapist be proactive with me and I need to feel they care about my progress. I spoke with two people in the waiting room who were very satisfied with this establishment so my experience maybe not common.

Scheduled a follow up appt after this place operated on my bicep and shoulder only to be told when…read moreI arrived I needed a new referral so I never got the appropriate care my insurance covered and the front desk employees were rude not once but two times (same woman)

Total waste of time. Seem like chiropractor was afraid to do anything more than try to pop your…read moreneck or back and use a vibrating massage box. Advertised as sports medicine chiropractic don't feel like that was the case.

I left a message for the office before they opened. I received a call back immediately upon them…read moreopening. They were able to see me within an hour SAME DAY as a new patient! Upon arrival, I was warmly greeted. Initial intake was super simple and quick. I was grateful they did not require x-rays. The office was immaculate. I forgot a mask, they kindly provided one. I greatly appreciated their efficiency and timeliness from start to finish. There are 3 Doctors staffed. I had Zach (apparantly the puppy of the crew.) Zach asked questions and took time to discuss my concerns. The office is sufficiently staffed. There are multiple beds for the electrical stimulation tables and they are immaculate. Very impressive office and staff. Thank you guys!!!

Saved My Life After 30 Months of a Hopeless Venous Stasis Ulcer…read more Dr. Cripe and the entire team had a huge impact on what seemed like a hopeless condition and truly saved my life. After 30 months stalled, my venous stasis ulcer is now healing at an astonishing rate. Their willingness to collaborate, fight the government claim adjuster denials, handle peer-to-peer reviews, and push through all the bureaucracy got the advanced treatments approved and made healing possible. Forever thankful for the care and attention.

Dr. Kentston Cripe, DPM is an excellent Doctor and his office staff is also excellent. I have only…read morebeen to him two times, but his questions and conversation show clearly that he sincerely cares about the whole person and not just his area of specialty. I strongly recommend him to anyone who wants a good medical provider. I would give him ten stars on the scale of five if I could.

Dr. Chima is fantastic, as is his MA, Charity!…read more I've been going to this office for a few years and Dr. Chima has always been a wealth of knowledge, understanding, patient and thorough. Charity is ALWAYS happy and cheerful The front office staff is not super warm - well not really warm at all.. and they don't exhibit great eye contact which is a pet peeve of mine considering I used to do that same job years ago... but it's a small price to pay for the physician and his support staff.

Disrespectful. Unprofessional. Dismissive. Arrogant. I…read morecan't believe that I was a patient of this practice for 10 years and ultimately treated like this. I was assigned Dr. Roy Harris as my PCP. Although I prefer to have a female PCP, I was okay with scheduling all of my appointments with his NP Janina. She was awesome, but eventually moved out of state. I then scheduled with NP Wendy and was happy for the most part with the care I received. At around the time she retired, the practice brought a female MD on board. I thought, "Great, I can finally have a female MD as my PCP!" Her profile described her as exactly the doctor I had been waiting for. When I called the office to schedule an annual physical with her, I was told NO because Dr. Harris was my PCP. I told the scheduler that I was not comfortable with a male performing a physical and asked to change my PCP to Dr. Michelle Do. I was told that had to be "approved" by someone named Cynthia in the office and I would receive a call back later that day. While awaiting the call back (which never happened), I started reading reviews online and was appalled by the multiple negative reviews of Dr. Harris specifically. At that point, I was not just uncomfortable with having a male PCP, but with him being my PCP. It took two more calls to the office that week to ultimately be told by Cynthia that I could NOT change my PCP assignment. It did not matter to her that in 10 years, I had never had one appointment with him or that I was completely uncomfortable with him. She claimed the practice has a policy about switching doctors. When I asked for the policy via my patient portal, she admitted that there was nothing in writing. Anyone in health care knows that if it is not in writing, then it doesn't exist. She was incredibly rude and dismissive. By the end of my phone call, the scheduler Roberta and Queen Cynthia confirmed the following: If I were a brand new patient, then I could choose Dr. Do as my PCP. Because I was already a patient, I no longer had a choice. (Whichever PCP a patient starts with is who they are stuck with.) If I wanted an annual physical with a female, then I could schedule with a nurse practitioner or physician's assistant. The female MD in their office was not a choice for me simply because my assigned PCP was Dr. Harris. Their supposed "policy" of not allowing patients to change their PCP is completely disrespectful. Brand new patients have a choice but established patients do not. Their website claims to "deliver personalized health care" and that their "philosophy is to provide individualized care", yet they will not allow patients to have a say in who provides their care. Horrible business model.

We come here every fall for sports clearance physicals. I always seem to forget to make an…read moreappointment with their PCP and then she's booked out for months. Accident and Sports Injury clinic gets us in and out for cheap! They even have the forms available for most school districts- super helpful for us busy moms! It's not a comprehensive exam that replaces a yearly physical with your PCP but they are kind and quick and will get you playing safely. I enjoy being so close to their office by the Roseville Traders Joe's.

Today was my first and last time visiting this practice. I went in for an adjustment after having…read moreback pain that was getting worse. After the chiropractor did the adjustment he said there was another treatment they could do and sent me back to the waiting room. The receptionists checked in multiple people and answered multiple phone calls during that time. At this point I didn't know what I was still waiting for and asked the receptionist if I was done and if I could leave. She then took my copay and the other receptionist tried to call me back as I was headed for the door. I didn't even realize she was talking to me as I was already leaving. Very poor communication and I will be looking for a practice with better communication moving forward.

Best chiropractor in Roseville. Anytime I am out of alignment I know Dr Funk can get me back to…read morefeeling right. Couldn't recommend him more. I would give him more than 5 stars if I could.

You couldn't go wrong with this amazing and perfectionist chiropractor. I have been to many and…read moreunfortunately with my severe neck problem they cannot adjust me properly worried about their inability to adjust correctl. It takes great job skill. Dr. Funk does just that and also contributes a lot of his income towards helping the hungry children in Nigeria whom are very neglected.