We recently moved away from Williamsburg but Bailey my young golden retriever misses this place…read morealready! She's always THRILLED to be here and they always take care of her. Bailey is my baby, I ALWAYS make sure she's in great hands. They post photos frequently on their facebook page and I always know what my baby is up to. I love the ladies who work there as well, they're so awesome! I've used them for daycare (2-4 times per week) and boarding when I'm out of town. I love that she comes home POOPED whenever I bring her home. I usually bought the bundles which brings down the price and they add a free bath on top of it. I think it's much more worth it than paying day to day if you can afford the upfront cost. The only complaint I may have is that I wish the hours were extended to 7pm for those of us who work later than the usual hours. Other than that, I highly recommend it!

I do not recommend this organization based on my recent experience. On July 17, 2026, I brought my…read moredog Hux in for a scheduled evaluation--an appointment that had been set for over a month. I dropped him off at 8:15 AM and checked on him at 10:00 AM, only to learn he had not even been evaluated. Later, at around 1:00 PM, I received a call stating that he likely would not be seen at all due to the staff being too busy. This lack of respect for my time and my pet's well-being is unacceptable. While I understand that organizations can be busy, it is irresponsible to schedule appointments that cannot be honored. If you are unable to give new clients the proper attention, it would be more honest to stop accepting them rather than wasting our time and causing unnecessary stress. Overall, I was left deeply disappointed and cannot recommend this place to others.

Lovely owners (who live onsite) and my dog loves to go there! Very reasonable rates. Highly…read morerecommended.

Everything! Great owners and caretakers. Pup seems happy to go in - and adjusted when being picked…read moreup.

Just picked up my dogs yesterday and, after only one night there, they came home with fleas. As…read moreindoor dogs, they most certainly did not get dropped off in that condition! One of our pups was even at the vet the day before for a routine vaccination and received a good health report. We've boarded them here a handful of times and never once was I worried about their care. However, the facility is definitely not the nicest and I should have trusted my gut. Now we are having to sort out their treatment before we can let them back into our house and around our family. This situation confirms for me that we will be finding another boarding kennel for the future.

First I have tried a "fancy" kennel in Williamsburg and did not have a very good experience. Her…read morebelongings came back soaked in urine. When I asked how her stay was they just said fine and dismissed me. She smelt when she left there. The staff was not friendly at all. I did not have a good feeling when I dropped her off. I then started searching closer to home. That is when I came across this gem. I can not recommend King William Pet Resort & Spa enough. They treat my Ivy like she is their own. She is always so happy to go there for her weekly overnight stays while I go into work, she practically jumps out of the car. Everyone is so nice and welcoming. They actually are happy to see her. This puts my mind at ease as I know she is well taken care of. Thank you all for being Ivy's home away from home.

We use wagging tails for pup walking and grooming. We have Bichon boys and before we switched the…read moreboys would sometimes get matted or have issues with groomers cutting them too close. In the 4 years Michelle has groomed them they have had zero issues and their coats are beautiful and healthy. Every dog walker is phenomenal! They only hire walkers that genuinely love animals and it shows. Recently we needed someone to give one of our boys his insulin twice a day and they do that too! I'd rate 10 stars if I could!

100 stars if we could! Michele and the team could not be more professional, kind, & conscientious!…read more what a great service for peace of mind while you're away! the team takes great care of your furry family and is super responsive providing communication while we're on vacation about how our pets were doing! thanks so much for everything!!

Sandy Creek Pet Resort always takes wonderful care of my pup! It is a wonderful facility in the…read morecountryside with plenty of room, run by folks that care so much for their furry guests. Top notch place. Thank you Sandy Creek!

Sandy Creek is tops in our (...and our dogs') view! This…read morekennel is located on a gorgeous, sprawling farm... it actually feels like we are dropping our dogs off at a RESORT! Our dogs always come back relaxed, well rested, and happy, which makes the time away from our sweet pups much more relaxing for us, too! It is nice to know that we are leaving our four-legged children with people who truly CARE about animals, and the proof is in the results. Our dogs don't even hesitate to go into the kennel, anymore...they get excited for their own "doggie vacay"! If you are looking for the BEST care for your pups...and a fun experience for you, too (miniature ponies, goats, ducks...and the sweetest cat), look no further! Sandy Creek is a special find, preferred by both humans and dogs!

I came here with a close friend. We were looking to adopt a dog or a cat as we were both about to…read moremove to a new place and we wanted a companion to help with nerves of a new place and being away from family and such. We spent almost an hour looking at all the animals and asked to visit with a little kitten named hector. We gave the lady helping us all the details about our move and that there would be another cat living in the home, ect. Everything was great. We met the cat, we loved him. He was shy at first but opened up be very quickly and we had a great connection with him. We talked about it and started to fill out the adoption paperwork and then all the sudden this woman at the front desk asks who we are filling out paperwork for, I say hector and her exact words were "oh we are going to have to think about that." At first I thought she was joking around, no she was serious. She claimed that hector a 4 month old kitten had become bonded with his kennel mate and she thinks if we try to take one without the other we will have behavior problems. I asked "what behavior problems?" She claimed that the kittens had gone to a foster home after they got fixed and were separated and supposedly acted "depressed". So an animal acted depressed after a surgery in a new place? Okay? That's very normal and not an accurate representation of the animals behavior. She should know that. She then became very firm saying "I can't let them go separately." So she started out with a maybe and then changed to a definitely aka story changing aka bs. Not to mention she would not look me in the face while giving me her "reasons" as to why we couldn't adopt him. We brought up the idea of foster to adopt which allows us to see his behavior and if he is truly depressed we would not adopt him and her response to that was that we were out of the range to foster. I live in Surry by the way, a town over. Here's the thing animals being bonded is a real thing but it's more often between two animals that lived in home together for years or maybe months, not between kittens who shared a kennel. Not to mention this was a 4 month old kitten, they haven't even formed their true personality's yet. She said that they always laid on each other as a reason they were bonded but news flash animals lay on each other all the time that are not bonded, for example the 4 puppies they had were all laid on each other when we got there and one went home by itself while we were there. I have adopted 3 animals as well as worked at animal shelter and I don't claim to be an expert but I'm not a dummy either and something was clearly fishy in this situation. There's was either something about us she didn't like, she was trying to save that kitten for herself/ a friend, she has some control freak problem, or she doesn't know what she's doing. The situation was extremely upsetting, animals are very important to me and when I'm filling out paperwork I have my heart set. She tried to show my friend "other kittens" but we don't see the animals as products we see them as potential family so we were not going to just grab another one. Honestly I cried for an hour after because I was heart broken. I'm not writing this review to tell people to steer clear of this shelter, because all of the animals there still need homes and for the most part most of the other staff were very friendly and helpful. I'm writing it so that lady has some form of accountability and for our experience to just be out there. I contemplated making a review at all but reading through the other reviews and seeing a couple of similar experiences, I wanted to share.

Love Heritage Humane Society! They care so much about their pets and find real ways to connect…read moreanimals with community members who need each other.

I stopped in primarily to view the cat room. I had heard about this store from the Virginia Cat…read moreFestival last fall, and was curious to check them out while in the area. Before entering the cat area, a friendly worker had us sign electronic waivers. There were plenty of places to sit and toys to play with the cats from Heritage. I will say it wasn't my favorite cat room, however, as it didn't feel ventilated at all and it smelled strongly. I think perhaps if they add some air flow or clean the litter boxes more often that could help. The cats themselves were cute and I was very tempted to adopt Loodles, specifically! Precious girl. Once I was finished in the cat area, I stepped back into the shop and browsed. I saw a cute treat dispenser, so I purchased that along with a catit fountain. I haven't tried the fountain yet, but I did notice that it was $8 cheaper than I paid at other retailers, so that was pretty disappointing. I'm just chalking it up to supporting a small business. Hopefully the cats like it, as they ignored the last fountain I purchased! My orange does love the treat dispenser and has largely figured it out, so that's been a success. They also had some cute toys, and I bought a little birthday cake toy that I gave to one of my cats on his birthday about a week back. He's still playing with it, so that's a good sign! Overall, I think this is a great space that could be excellent with a few tweaks. I appreciate what they do to help pets.

Be wary they hire people that are pitbull apologists, the store is way too tight and…read moreconfrontational too they need a better floor plan, prices are a bit high as well but they have a large selection of good products here too. Be wary of one lady in there too that they hired, idk what her name is but she certainly has a discriminatory view on properly bred dogs which irritated me, basically blaming proper breeders for the issues in shelters instead of backyard breeders and ignoring the fact that pitbulls cause over 60% of fatalities every single year calling "German shepherds more dangerous than pitbulls" just because of the bite psi.. they are third on the listen karen, get it right, if ur gonna argue about something like that and be in the shelter business maybe you should properly research facts like that instead of spreading misinformation through your "agree to disagree" idiocy. It's sucks cuz I like this place to peak in like twice a year and see if they have anything new and cool for my dog to try out but instead I'm met with pitbull apologists not once but twice now. Owner needs to do a better job in who they hire. Will be buying stuff when possible online and through other small businesses now instead of this place.

Excellent groomers. Very personable and our dog loves the groomers. They do a great job.read more