Dr Heo has been my primary Physian for over five years. She is a wonderful doctor who truly listens to her patients concerns. She is very thoughtful and kind. I'm a Registered nurse and highly recommend this doctor. She was also very caring and understanding when my mom passed away and helped me through the grieving process. read more

Today, I sent my 20-year-old daughter to Dr. Heo for her annual exam after researching internists who received excellent reviews. This would be my daughter's first visit with Dr. Heo as a new patient, as we recently moved from Chicago. It was difficult to find a female doctor who receives good reviews and is accepting new patients. I was surprised to learn about the office visit. First, Dr. Heo questioned why my daughter would travel all the way from Lafayette to Brentwood to see her. This sort of question would put anyone on their heels. This disconcerting question, which puts the patient in a defensive posture, is no way a way to begin a doctor-patient relationship or what should be a proactive conversation. It makes the patient feel as if they should not be there. Dr. Heo then essentially phoned in the exam. She did not perform the head-to-toe evaluation typically performed at first-time office visits to establish a baseline. She did not ASK QUESTIONS (How much exercise? How is your diet? How is your home life? etc.etc). Oftentimes, patients are reluctant to "complain" or introduce perhaps what they are fearful would be minor issues. Especially if they are questioned about why they are there in the first place, and especially a young person, with whom one should take extra care to tease out facts. My shy daughter gets headaches (which she was reluctant to disclose - likely migraines - and which the doctor did not ask "any headaches? allergies? etc etc - I am asked these questions by my doctor). She did not find out that my daughter has a sprained ankle. She did not ask what every woman is asked - about the regularity of her menstrual cycles. Does she see an OB/GYN? She did not order lab tests to establish a baseline. She did not test her reflexes, balance, or joint mobility. She did not palpate her abdomen. She did not check for unusual moles. These are all the hallmarks of a first exam. Dr. Heo seemed to have determined that my daughter "looks healthy" and left it at that. Consequently, my daughter did not receive an "annual exam" from Dr. Heo. Dr. Heo concluded the "exam" by telling my daughter she herself does not like going to the doctor (wonderful role modeling) and said "next time" my daughter can just phone in. I don't think so. Dr. Heo already phoned in. read more

Dr Heo is good, but her team always make mistake. Dr Heo gave me a lab order to draw blood after 6/1. I went, lab said the order is after September. I contact office , office told me it is corrected. 2nd time went, still not corrected. Call to request correct. Be told it was corrected. Send 3rd time. Still not corrected. I did not eat for 12 hr fasting. Now don't know how many more hour need to wait to have them correct it. Customer service said they will correct it asap. Now wait for 1 hr, still not corrected. Super hungry. read more

Dr Heo one of The best Dr , always trust her opinion I highly recommend her, she is an amazing primary doctor. read more

My husband and I see Dr Heo whenever we are sick or just for a yearly checkup. She is great, she makes us feel like we are her friends. She treats us so well and she even calls to check on us afterwards! Love u dr Heo u totally rock! read more

Joline Heo, M.D. FACP - Juan and Sandy Jimenez - Internal Medicine Near Me - Brentwood, California

I have seen Dr. Heo on a couple of occassions. The most recent was for asthma that turned into a bronchial infection. Dr. Heo spent plenty of time asking about my history and symptoms. She checked me thoroughly and also asked me what treatments have worked in the past. It was nice to see that a doctor trusted that I might actually know somehting about my own body after 40+ years. We discussed a plan of action, she sent the prescriptions to my pharmacy and before I could drive across town they were ready and waiting for pick-up. I had a follow-up appointment two months later so we could discuss how the program was working and if any changes needed to be made. I requested a few changes and she agreed. I did not feel strung along with additional appointments. If you are unsure of what YOUR INSURANCE is not going to cover you should contact them in advance and let them know what you are going to see the doctor for. They can provide you with a quote. Be pro-active and you are more likely to save yourself some money and definitely have better overall health. Your doctor is your health advocate, not GOD. I would highly recommend Dr. Heo and look forward to continuing my relationship with her! read more

Dr. Heo is great she understands my concern and always helps me out when I need help she fits my in her schedules as needed. Great staff with wonderful customer service. Thank you for all you do! read more

After seeing her for about 6 months I am very pleased with Dr Heo! She listens to me and seems empathetic to my pain issues. I can usually get an appointment with her in a week or two. My previous doctor was 6 weeks out. She is very willing to help me with my disability claim. I really like her. Her staff is friendly and helpful. The Sutter lab is just down the hall, so very convenient for lab work. read more

I love Dr. Heo she has been so helpful with everything, I have a mess of an arm issue and she has been calming and helpful in trying to help me get this resolved. Unfortunately I with the weather change I realize I still need pain management and she has been caring and helpful. Thank you for standing by me and being patient. You are the best!!! She takes her time with you and LISTENS which I feel is the most important read more

I've been seeing Dr. Heo for about a year now and I think I've found a doctor to care for me for the rest of my life! Appointments are usually easy to come by, especially on an urgent basis. Her bedside manner always makes me feel comfortable. And her thoroughness is amazing. What I certainly appreciate about her the most is that she understands the limits of her expertise so she isn't afraid to consult with other doctors to get you the best possible care. I trust Dr. Heo with my health and I recommend anyone see her. read more

I love Dr. Heo! She is totally worth every star. She is amazingly nice and friendly! She that person you would love to be friends with outside of the work environment. She is calm, cool, and collected. And the staff is very friendly. I highly recommend her! read more

Like others, I love Dr Heo. She's caring, compassionate, and treats me as if I'm her only patient. I recently went thru life-changing surgery and saw her for a follow up. She knew everything I went thru, even though my surgery was done by a doctor in another group. She sat with me for a good 30 minuets and just listened - something a lot of doctors don't do. She's concerned not only about my physical health but my mental health as well. I've seen her for over 5 years, and pray that I can continue seeing her for years to come. read more

I am so disgusted with Dr. Heo's office. I had a three month window to get paperwork done for a master's program that I started at the end of August. Dr. Heo's office insisted that I be there to have the paperwork filled out, even though it is a matter of looking at my records and checking boxes. It is not simple to take time off for me. My school is in Stockton and is an accelerated program where I have to see clients every week and I have to be there until at least 4:00 every day. I gave the receptionist a list of times that I could come in. Apparently the doctor never has any appointments after 3:00. I finally found a time where I could skip class and come in. The office called me and canceled the appointment two weeks before, with no explanation. Obviously it was not an emergency because it was not last minute. So I spend a good 15 minutes on the phone trying to find another time that worked, to no avail. The receptionist finally said that I could see another doctor in the office. I asked her if she was sure another doctor would be willing to do the paperwork if he had never met me. She said it was just a matter of looking at my records. So I spent another ten minutes trying to find a time that would work. I finally found another time where I could skip class and make the appointment. The office called again to cancel the appointment because the second doctor was questioning why he would do my paperwork if he had ever met me. I am now very close to the deadline for the paperwork and if I don't get it done, they have the option of kicking me out of school. My only option may be to pay cash to go see a doctor at the student health center where I would be required to go through physical exams that I had done within the last year by Dr. Heo. I also need vaccinations so I will have to spend about $400 and get naked for someone I have never met, which gives me great anxiety. I explained all this to the receptionist and she could not have cared less. This is literally the worst experience that I have ever had with a doctor's office. read more

I just saw her today. I am so excited she will take me on as a new patient. She is absolutely amazing. She gets to the point,, doesn't waste time, doesn't judge, but she is a very caring Doctor. !!! I think this is a doctor I want to stay with for the rest of my life. THANK YOU SO MUCH DOCTOR HEO read more

I was put in a position to find a new doctor and reading reviews really helped. I hope this one helps others out. Dr. Joline Heo is WONDERFUL! My husband was diagnosed with Type2 diabetes and our world was turned upside down. We had to look for a new doctor since the one we had was not working with us at all. We meet with Dr. Heo for the first time last week (4/7) and my husband and I walked out of there relieved and hugging each other because we were so happy we finally found a physician that listened to us, explained in full detail her health plan for my husband and took our ideas and suggestions and came up with a plan we couldn't be happier about. We are following up in a couple of weeks and she is going to stay on top of my husbands care. She is kind, knowledgeable, helpful, undertstanding, listens to you and generally cares. So very happy we found her and we will be switching our whole family to her as our Primary Care Physician. Thank you Dr. Heo for being a physician like we use to have when we were kids, someone who cares. She is not like most physicians today that are rushed and could care less about you as a person. She is a breath of fresh air. read more

I made an appointment two wks in advance for a physical that my insurance was supposed to pay for at 100%. I got a cold in the meantime. I went anyway because I wanted my physical. She did not give me a physical and charged me $329 for an office visit because I had a cold and she gave me Rx. My insurance applied it to my large deductible because it was no longer preventative. Ok so now I need to pay for a visit. Fair enough. But $329 for a 15-20 minute visit. She didn't even look in my throat or listen to my chest. $329??!!! I can't even believe that there is such a price for an office visit. She asked me to come back for a follow up visit that was over $200. for here to say--yes, you still have a cold. I went to the visits in March of 2013 and got my first surprise bill on July 23,2013. I have asked for a reduced office visit fee but they will not work with me at all. This is highway robbery. There was no talk abut any fee at all when I went it. They indicated that it would be covered because it was for my yearly physical. DO NOT GO TO THIS PLACE. read more