The Furrtopolis team is amazing! They treated Katie like a princess for her spa day, they were very…read moregentle and treated Katie with care. It is very easy to schedule an appointment with them and the team is very kind and friendly., They make sure to answer any questions and address any concerns that you have to ensure that your furbaby is safe and cared for. I would recommend Furrtropolis for grooming and to check them out as they offer many other services for your dogs!

Extension of my previous review because it was off putting that this business would prefer to…read moredeflect than accept feedback. 1. Regarding my pup contracting Giardia--I already stated in my original review that I understand parasites are common and my puppy was probably more susceptible, so I wasn't placing blame on the facility. Just a warning that these things happen. However I would like to point out that my dog did not go anywhere else besides home and their facility (since theyre insinuating that it could've been contracted elsewhere). Additionally, the fact that Furrtropolis requires a negative fecal test every 6 months is a warning in itself that any dog could be carrying a parasite between that time, so this requirement isn't full proof. This is just the nature of daycares and boarding facilities, and it wasn't the sole reason I decided we wouldn't be returning. 2. Regarding kennel cough--again just spreading the warning of what my dog experienced coming back from the facility. I'm fully aware they don't have control over the health of every dog that enters. 3. Records show that we were in contact, because as I stated in my review, I would have to continously badger the staff in order to get any updates. Yes, responses were prompt but that wasn't the issue. It was getting updates to begin with, without me having to reach out on the 4th day of boarding to ask how things went. I've seen other boarding places have cameras or provide daily updates (on meals, training sessions, nap time, etc)--totally fine if this isn't one of those places and you're a dog parent that doesn't mind. It's just not for me. *I also want to clarify that I directly expressed to the staff multiple times of wanting more communication/updates and it not being met before I came to yelp* 4. This just further proves my point on the poor communication from this facility, the fact that I wasn't made aware my pup might have had a decrease in appetite or activity level is serious alarm bells. Both of those things would indicate to me that something is off since my dog normally has endless energy and a black hole for a stomach. At the very least, a simple update that my dog just finished his additional 1:1 training session/1:1 play session that I paid extra for would've been nice. My dog is the love of my life and I'm sure other pet parents feel the same. It's important for me to share my experiences to provide insight for others and so the business can improve for others.

We are so grateful we found Lara. We've used her for occasional daycare and boarding for our golden…read moreretriever puppy, Luna, and also did her two week training program. The difference was night and day. Luna came home walking beautifully on a leash, solid on her place command, and overall calmer, happier, and so well behaved. Lara is an incredible trainer and teacher. She has clearly been around dogs her whole life and truly understands them. She is patient, knowledgeable, and amazing at explaining things in a way that actually sticks for puppy parents too. Most importantly, she genuinely cares about every dog she works with. We trust her completely and would recommend her to anyone looking for an experienced trainer who delivers real results.

Lara has been so incredible throughout the training process of our puppy Birdie. Birdie was an…read moreextremely anxious dog, who had a really hard time around other humans, but after training with Lara, Birdie has become so much more confident! Lara was helpful throughout the whole process and gave us so many tips to continue training at home. She was also very flexible and truly cared about helping Birdie, which we appreciate so much! Thank you Lara!

This place is great! Our dog always looks like they are…read morehaving so much fun and the staff really seems to like and care about the dogs that are there. We have done boarding and daycare and fully trust them to care for our dog when we are away. I love the webcams and pictures they take of the dogs as well! You should be picky in the places you choose to care for your dog and Downtown Dogs SJ has never disappointed.

Morisa is an extremely personable and caring owner! You can tell she really cares for and…read moreunderstands dogs. Highly recommend and would recommend any person looking to board their dog to consider this option.

Amaya is a 15 on a 1-10 scale! I've had previous trainer--no one compares. she excels in training…read more& is an an expert in nutrition & other needs. She has a PhD but it's her intuition and communication with animals that is exceptional. She is firm but gentle and extraordinarily in tune to each individual animal. Could not believe my border collie on 2nd training: he looked like he was in a dog show following her every gesture and command. He is hyper vigilant to Amanda's every move, look, command & gesture. It's like she has him under her spell! My dog is overly enthusiastic. Adorable---training not to jump happyly on his humans. (Also prevent injury to his "nana"-no more falls!)

Amaya has a natural talent in authentically connecting and training dogs…read more We had just rescued a 78lb Blue Nose AmStaff aka Pit Bull and the poor pup was so scared and unsure(Honestly I felt the same). First few days with pup were awful as pup was so confused in yet another new home and I had no idea how to handle a strong breed. Friend with Blue Nose recommended Amaya and Amaya made all the difference to turn the situation around! Amaya was patient, understanding, receptive, informative, and most importantly; clearly loved what she was doing. Our days with our love bug Blue Nose are absolutely wonderful and we try to show the public how affectionate and fabulous Pit Bulls can be. Thank you Amaya! In fact, we've booked Amaya to pet sit in our home when we traveled!

customer testimonial - Wild Things Dog Training We cannot…read morerecommend Wild Things Dog Training highly enough. Shortly after we adopted our puppy, Nakini, a very energetic terrier and working dog mix, we realized that her initial training was a bit beyond our ability to handle on our own. We sent Nakini for an initial 10-day board and train program with Wild Things, which gave her a solid foundation of helpful skills that we could continue to build upon after she came back home. Mikayla has been really in-sync with our training goals, helping Nakini develop valuable tools to temper her high energy in a sustainable and positive way. At the end of her board and train program, Mikayla also did a training session at our home to help reinforce what Nakini had learned with her. Beyond the initial board and train session, Mikayla has continued to support us by providing a welcoming and enriching boarding environment during longer family trips. Nakini has greatly enjoyed each stay with Mikayla and Saturn, benefiting from time spent with her earliest trainer and reinforcing the foundation Mikayla built, all while having lots of fun. We are about to book another boarding session with Mikaya, and have peace of mind knowing that Nakini will be in great hands while we are away. Mikayla's patience, skill, and deep understanding of dog behavior have made a lasting impact on Nakini's progress. We truly appreciate her guidance and wholeheartedly endorse her to anyone looking for attentive and effective dog training. Most sincerely, Patrick & Zoe (& Nakini)

We have a new 2.5 year old pup who has never lived in a home with a family before. He is sweet and…read morefriendly but was difficult to manage on a leash and would boss me around at times. We have been working with Mikayla for 3 months and our dog has learned so much! So have we! Mikayla gives clear instructions, demonstrates what to do and then watches and gives feedback as we work with our dog. Plus we get homework to continue building on what we learn. Our pup loves Mikayla and we are so thankful our neighbor recommended her to us. Our walks and hikes have improved considerably with Mikayla's training.

We have used Pawsitively Purrfect for at least 6 years and they have always done a great job with…read moreour dogs! We had 3 dogs and now we have 4. Aida was our first pet sitter and then Andy came to feed them, play with them and take good care of them. I have always been very pleased and will continue to use Pawsitively Purrfect. I highly recommend this company!

An acquaintance recommended Elizabeth and I used her for over a year and half or so. I used to…read moretravel quite a bit for work and I always felt comfortable with leaving my two kitties with Elizabeth. She is great, detail oriented and follows your instructions to the t. She also send pics and spends a fair amount playing with the kitties. That was the best part in my view. She spends time socializing with the kitties and that helped me feel better about leaving the kitties alone. She's trustworthy and very professional. Loved her and her team, unfortunately I am moving states but if I had stayed in the Bay Area I would have continued using her services.

Would leave 0 stars if I could. What a horrible experience we had. I used wedogcare services for…read moreboarding over 4 days. When I got back to pick up my dog, they told me it all went well so I promptly paid and left. It wasn't until 10 minutes into the car ride where I noticed he was pawing his snout and acting strange. When I had a closer look, my dog had a hole on his snout that was starting to scab over with puss coming out of it. Now here is the thing, I completely understand that things happen with dogs and I cannot blame wedogcare for the puncture. But how was it possible that I paid for a service for him to be watched for 4 days and NOONE knew what happened. I immediately drove back to their location to inform them and complain. The wound was scabbing over, so it was not fresh. My poor dog was hurt for god knows how many days, and noone noticed that he was injured? What did they do? Absolutely nothing. They offered me a refund on the grooming service. The best part... my dog was not groomed during his visit. This goes to show how well your pets will be watched at wedogcare, and how much attention they really are giving them. My dog had to get stitches on his face and wear a cone for 2 weeks. Wedogcare told me that the manager would call me to follow up to see if they could "make things right". It's been over a month and no call. I paid $240 for my dog to not be watched; an additional $1,100 vet bill later and no refund or complimentary services offered. All in all, the money does not mean anything to me. I will never use this service again as I just feel so bad my poor dog went several days injured with noone to care for him. Wedogcare, you should be ashamed!

New to this area. When I came using We Dog Care I had some reservations like I do with any new Day…read moreCare/Boarding for pups. The amount of care and attention to the pups I have experienced with this Day Care astonishes me. I am thankful there is a place that is very transparent and keeps you updated on how your fur baby is doing day in and day out. They really notice and know each pup personality and give reports at the end of day on pups! Prices are very reasonable and they always try to accommodate even during the busiest times! The Morgan Hill Location is closed now, but that just gives more attention to the San Jose location. I also heard in the near future there is going to be updating the facility and possibly adding on different services. Thank you for taking care of my family- We Dog Care!

I appreciate the staff. They are thorough, kind and listens. I trust them with my baby.read more

This facility is god send and I am very thankful for the sedation grooming service they have…read moreprovided for my very anxious dog, Chapito and their patience due to his extreme fear based aggression-anxiety. However, the reason for my Yelp post is to notify the office of a negative interaction I encountered with who I was told was named Nadine, front office staff. Throughout the interaction, I found her manner to be rude and unprofessional, which made me feel uncomfortable, she also cut me off mid sentence while letting her know who I was checking in (no greeting by her of course). I understand that medical offices can be busy and stressful environments, but respectful communication is very important to patients. This is the second time I've encountered this issue with her. I would have liked to address this privately but was unable to find an email or telephone number that was not the front office. I'm sharing this feedback not to place blame, just to create awareness. All in all, I'm thankful for their services and will bring in Chapito for his groomings.

I bring my puppies here and they do a great job. The price is very reasonable too! We would bring…read morethe pups more often if we didn't live so far.

Great place! Walk Ins Welcome. They do an incredible job with Belle. Reasonable prices. Check them…read moreout!!!!!

I've been to so many vets and Burbank is the only one I've felt most comfortable and trusted. I…read morereally love the vet techs team and vets. Dr Alvarado is my favorite and I know with absolute certainty my pets are in good hands. When I had to put my dog down, Dr Alvarado (who was not working on that day) made sure all the staffs and Dr Kumar is ready to receive us. Dr Shapiro was also one of the fun and wonderful vet. Sad that he has retired. I cannot imagine sending my pets to any other doctors other than Dr Alvarado. If she ever leaves Burbank, I'm going wherever she goes... Administration staffs are also very helpful and friendly. Mellisa was a great, great Manager!! I can't say the same about the new Manager (Jill). If anything, she might be the reason customers would leave Burbank.

Burbank is by far the best pet hospital around! The staff is great from the moment you enter. Dr…read moreAlvarado is by far the best doc my dog has seen! Very knowledgeable, caring and explained everything throughly! Amazing is an understatement!!! Thank you team! And keep up the good work!