A shout out to the team and family business personal attention at 2-A…read more The whole team worked together on getting my Tesla repaired like new to make doing business with 2-A pleasure. On time. Under estimate. Great quality. Friendly and responsive. Went the extra service mile to help with car rental etc. While I lived in Atlanta I found 2-A by a personal referral and glad I made the drive. I kept the car and sold it 5 years after 2-A repair and their work stood the test of time the ultimate test of good body & repair work - I sold it still looking like new. Now six years later I find myself driving out of town again needless to say as my first choice to solve a body repair need again.

They did excellent work on my Jeep, 4Runner and my husbands truck. Would highly recommend this…read morecompany. If you call and they say they are weeks maybe even months out, it's because they are good! They fought the insurance company for me and made sure that everything was replaced like it should be and not with used parts!

I have used Babb's twice for unfortunate interstate incidents and both times they've repaired my…read morecar to perfection. During each encounter, the experience has been flawless. They are pleasant, efficient, highly skilled, and go above and beyond to ensure their customers are happy. They guarantee their work for the life of the vehicle, which is excellent. The customer service, especially Elicia, was outstanding from start to finish during both experiences! I highly recommend Babb's for your body shop needs.

TOXIC! RUDE! MANIPULATIVE! SEXIST!…read more The rudest, most SEXIST body shop!!! If you're a woman and you're okay with being treated like garbage, like you are beneath men, and like you're stupid, then by all means... visit this toxic, overpriced, manipulative, sexist, overrated "body shop" Scott is the biggest ( think other word for thorn) I have ever met! It took us a couple of weeks to figure out they were trying to manipulate us. Thankfully, I had never been involved in any type of accident that was my fault until this moment where I slid on some water and hit a curb. They did not have someone in their shop that could actually perform the service of fixing our car (it's a sports car) So they were doubling the price, and trying to find another body shop they could outsource it to, so they could still make a profit. Which honestly I would have been fine with because I wanted my car fixed swiftly and was willing to pay a little bit more to achieve that. The problem is, they were taking weeks to do this, just because they were trying to find who would do it the cheapest so they can make the most profit. During this whole three weeks that Babs had my car, they were not telling me what was wrong, what needed to be done, or giving us a price or anything. All while knowing this was my only way of transportation at the time with me having three kids and my husband out of town for work for the whole month. So I had it sent to Helton after speaking with the owners son and it sitting at babbs for THREE WEEKS WITHOUT KNOWING WHAT ALL IT NEEDED DONE. The co-owner of Heltons (his son) PROMISED me that they would not over charge me which they tried to do but in a different way than Babs (don't worry, they're overpricing will be addressed on their review, I have a copy of all the things extra they were trying to make us do to make a pretty penny) Helton was trying to make us do things such as change my back breaks which my husband had just changed about two months prior and they were literally not damaged at all! So after these two body shops tried to over charge us, I decided to file it on my insurance and they made the decision to take it back to Babs because they would not even consider working with Helton (that should tell you how overpriced they are right there). Then, somehow, after filing it on the insurance, the "guesstimate" price at Babs mysteriously became half of what they were originally telling me at that point (almost a month later mind you) they finally decided to hire someone to actually do it in their body shop. They had my car for over a month ( with the exception of it being moved to Hilton, but it was only there for three days). They did not contact me until I started going in there every single day and sitting and demanding answers. When we would call and ask about it, it was oh someone will call you back, but they didn't! There were things THEY did not know about my vehicle (such as which tires I had on it or whew I had gotten them), but instead of calling and asking, knowing that I was without my car... They took three days trying to research it themselves. When they could've simply called and asked because they were not familiar with the type of tires I have. They were to proud, to cocky. It is honestly one of the worst customer service experiences I have ever had! I hope something happens soon to get these peoples egos in check because they need it! My insurance chose this place because I had no knowledge of the body shops around here... Trust me, I know better now! And I hope this review helps you know better too. I would suggest calling the shops they were going to outsource so that way you can just pay them directly instead of going through babbs If you are self-paying customer. Also if you are paying to fix the damage is yourself instead of filing a claim on your insurance, look over the paperwork thoroughly and make sure that everything they are saying needs to be done, is actually a necessity. Good luck. P.S. they got so offended because I wanted to put my car in valet mode ( for anyone, that doesn't know it changes it where the car will not go over so many MPH because it has a lot of horsepower). they told me if I didn't trust them with my business, I could take it somewhere else!!!! I told them it wasn't my choice, and I had already tried that! He knew the position I was in, and he said that to me after me waiting for my car for almost a month. In that moment, he took advantage of the position I was in to be able to say whatever he wanted to me because he knew how badly I need in my car! Scott is a terrible person.

They worked on issue, on my RDX, as promised........the office, as a whole, very…read morewelcoming.....highly recommended

Everyone at Fairs was friendly and helpful. I was kept in the loop for every action that needed to…read morebe performed. The ladies in the office were great and the mechanics were top notch. They were very professional and quick. To top it off their prices were very reasonable. They will be my mechanics from now on.

I had been on a girl trip in Lookout Mountain and went to leave Sunday morning-my car wouldn't…read morestart. Ended up having to get it towed to the bottom of the mountain and goggled auto repair shops. Luckily I saw Certified Auto Repair and had it towed there. It was a small town on Sunday morning: everything was closed. I called the number wanting to leave a message about my car, but to my surprise the owner answered! Bryan was so sweet when i explained the situation and promised someone would be there by 8 am, even if it wasn't him. Note: he was speaking with while going through a family challenge and i truly appreciate him. Long story short, he called me in the morning and beat me to the shop! Him and his guys were able to jupm it and get it in the shop. It was a bad battery: they called O'Reilly and had it delivered, put in and me on the road with better directions than GPS, which saved me 1/2 an hour, all before 9:15 am!! The amazing thing: they didn't fleece me on the price, were super nice and very professional. How i wish he was in my town because he would absolutely be my mechanic. As a single woman, I cannot recommend him and the shop enough. I always felt safe, heard and respected

These folks are the most helpful and professional bunch of mechanics I've ever met. Plain and…read morehonest assessments of my auto problem are what they gave me. I had a nail on my rear driver tire while driving through the tri-state area so I found them online. The owner promptly addressed the issue with the help of his crew. The location of the puncture was close to the sidewall so it was somewhat tricky to patch...not too difficult but great teamwork was what I saw in these guys. The best part of my experience was when the owner sent me on my merry way without asking for a payment. What a Christian fellow! He knew we were on the road and I was with my family. It was close to Christmas and he exemplified the true Christmas spirit. More blessings to these guys.

My Lexus ES 350 came out like brand new..!!!! My heart was broken on Christmas Day when I hit a…read moredeer while on vacation in New Jersey. Day after I arrived in Dalton my insurance guy showed up and viewed the damage. Wrote up an estimate and I took it to the Collision Care Center. They took charge and dealt with all the details... within a week my precious car was returned to me in brand new condition... not only fully repaired but washed and waxed. I am totally in awe of the professionalism and fast work of this shop. Very nice people to work with and not a penny over the insurance settlement. I highly reccomend this Body Shop.

Go here if you got a lot of wiggle room in your budget!Our paint estimate went from $1100 to $3700…read morebetween initial estimate and repair appointment! Explanation was that employee no longer works here. Wow, that makes it ok to not stand by your estimates!

This is the best auto repair shop i have ever used. They are cheaper, better and faster than any…read morerepair shop you have ever been to. They do their best to get your car back to you the same day you take it in. Jerry will also find the most inexpensive parts to use even if he spends an hour on the phone trying to track it down. Over the many years I have taken cars to them I have never had a single complaint. And they work on everything including my Suburu Outback, 1991 325i BMW, Volvos and of course everything American.

I have great experience buying my 2025 freightliner truck with Jamie ( saleman) , and Noah (…read morefinance). Highly recommend

Brought my 2018 Tiffin phaeton for 10,000 mil service Made…read morean appointment in advance. The service manager guided me to what would possibly be needed. the right person he told us was his mechanic for RVs, who knows all about freight liner Chasis was Les., who went to freightliner school in Gaffney SC. Les was top notch on his workmanship and the most courtesy guy we have ever met. We live in Florida but when we leave Florida and head north, this is the place to go for service. Price was also much less than we were quoted in Florida.

Great place. Very kind, knowledgeable and reasonable. They treat you right.. they can repair about…read moreanything.