Pros: very good mechanics , pin point what is wrong with your car. Cons: You are charged…read morefor every little thing , they dont tell you that you are charged for diagnostics, tow bill , other companies wave the diagnostics test if you let them fix your auto, like Maxi Muffler , which has certified mechanics , we had a fuel pump replaced on our car at Tranthams and was quoted 575.00 when we went to pick up our car it went to 922.00 Sticker Shock, I needed work done to my Buick, I took it to Maxi, if you have a fortune to spend go to tranthams if not find someone else.

Summary: Overbooked results in long waits…read more I had read/heard good things about this place, so I was initially happy to have them work on my project. However, that's where the problems started. Week-after-week they'd promise to start on my project and then fail to follow-thru. Clearly, they have too much work on their plate. Finally, I gave up on them after waiting more than a month for them just to get started on the work of installing my crate motor. Ultimately, it cost me $175 just to retrieve my property!

Absolutely the best around. Honest folks with honest prices. They always provide high-quality…read moreservice and go above and beyond to ensure everything is done right the first time. I brought my car in for a brake repair, and they completed the job efficiently and thoroughly. I wouldn't trust anyone else with my vehicle!

They put brakes and rotors on both my cars in the last week. So extremely kind and fair pricing…read more They went above and beyond to fix an issue that was unrelated as well. I am so pleased and can't recommend them enough! I honestly feel like I should have paid more and don't think I've ever said those words leaving any mechanic shop!

Just looking at the reviews since the last time I went to Shipleys. I was considering taking it…read moreagain for some new stuff, but i will not be. Did a great job on my truck, over a year ago, when I took it in. Took forever for them to fix it without keeping me updated as to why it was taking so long. Had to go back because they cracked my coolant tank. They actually told me that it had to be their fault so there would be no charge. Well there was, had to find something to make me pay for. I dont think it would have cost me anything if it had not been for the receptionist. Their fault, their word, no charge means just that, especially when I had already spent close to $3000 already and there was absolutely no leak prior AND TO THIS DAY IT STILL LEAKS. I love the mechanics but do not like his receptionist. She on the other hand is very rude. As to be expected, he went up in prices like all do, but if I want to pay dealership prices, I will go to a dealership. He was much better when he didnt have a receptionist...My business has been going elsewhere. When she is gone, I will consider returning. My opinion. Great mechanics, great owner, poor office person.

Charged $330.90 for a simple 'heater hose replacement' I was stranded without a choice, use to be a…read moregood shop, not anymore! I called the second they opened, said bays are clear get you right in, car ready at 11.30 that is not my biggest issue, the bill is, and telling me how long and difficult finding a leaking heater hose when steam was spewing out and water pouring from the hose that I pointed at??? Despite an upfront, exact diagnosis of a visible fluid leak, the facility conducted billing practices that violate standard market rates: 1. Duplicated Labor Charges: The invoice shows a clear double-charge for a single repair. I was billed $87.50 for "Labor - Cooling System" and an additional $105.00 for "Labor - Heating & Cooling." Billing separate labor lines totaling $192.50 to replace a single, standard heater hose is a flagrant duplication of labor hours. 2.Exorbitant Parts Markup: The facility billed $72.99 for a standard molded rubber heater hose. The local retail price for this exact component down the street at O'Reilly Auto Parts is $35.00. Knowing corporate commercial wholesale pricing dictates a shop cost of under $20.00, a markup to $72.99 represents predatory price-gouging targeting a stranded customer who had no safe option to drive elsewhere. 3. Deceptive Staff Explanations: When I questioned the final $330.90 total, the service manager verbally claimed it took an excessive amount of time to "figure out which hose it was due to the complexity of the engine bay." This explanation is fraudulent. A pressurized cooling system leak requires zero extensive diagnostic time to locate visually. Furthermore, local competitors within the immediate Hixson area (including JAK-D Automotive on Hixson Pike) quote the exact same heater hose replacement, parts, coolant, and labor at $170.00 total 4.Plaza Tire Service used my emergency breakdown to pad their labor logs and double the price of basic retail materials, inflating a standard $170.00 job to $330.90.

Dishonest. Received an estimate for tires and went to pick up my car and it was $400 more than the…read moreestimate. Be very careful with this group. They will always try to upsell and you always find surprise charges.

I appreciate the free look under the hood but I guess you really get what you pay for. I'm frkn…read moreblown away you don't know if a Ford Explorer is supposed to have a part or not. You're supposed to know how to fix cars but bing ai has told me more about my car than you. Let ME tell YOU, IT IS MISSING A PART!! I gotta wonder, INCOMPETENT????? I don't want you anywhere near my car. I think you're lying or ignorant. You wouldn't stay in business if you blew off every customer like you did me. What about me makes you not want my business??????? You act like you don't want to, or don't know how to help me with this simple issue. Either way that's every reason to never bring my car to you again for any reason. My god if I put my mind to it I COULD DO THIS I BET! But I'm not a mechanic, I wanted you to do it.

Requested an alternator be put in my vehicle to which they called back and asked why and said it…read morelooked like a battery needed to be replaced, they charged me 291$ for a 120$ autozone battery. To which the problem was still not solved and I still need an alternator, had to tow my car from fort O to collegedale to my old trustworthy mechanic because obviously these folks ain't it.

My son's 1997 Cadillac heater would not heat. Higgins was recommended to me by a friend. The place…read moreis packed with cars and we had to park in the little lot beside it. There are no "appointment" times, it is first come first served, however we did call ahead to make sure they weren't too backed up. Mike, the owner, said "bring it on by" so we dropped it off Thursday morning. They were unable to really look at it until Friday and on Saturday, they called with the issue and estimate. It was some kind of relay/switch that wasn't switching over to heat... that is the best I could describe it! Anyhow, we were able to pick it up on Monday and it cost $223 for parts and labor. Will go again anytime I don't have a repair that I need the car back quickly.

Family owned for years. Has been my family's mechanic for over 40 years. One of the most honest run…read morebusinesses I've ever dealt with that's super important especially with dealing with medical issues or mechanics. I heard they recently closed. That's a shame. I wish them the best. It's hard to find a good mechanic.

Best auto service I've ever received! Nick is very knowledgeable, respectful, helpful and…read moreincredibly affordable. I would be carless and broke if it weren't for Nick! Thank you for everything!

Go in for an oil change the service is fast and thorough. The price is a little high but their is…read moreno high pressure to sell you things you don't need. They will show you a list of items to consider and give it to you but again, no pressure. In and out quickly. I also like the fact they team that do the oil changes are not young kids and know their stuff. I wanted to have my coolant system flushed on my truck and the gear oil changed. It took less than an hour and was able to do it right in the bay. Oh did I tell you they also give veterans a 10% discount. Highly recommend it.

Get everything you need one stop. Get repairs or any kind oil changes car wash everything except…read morepaint and body work. I have been using East Ridge fast lube for years