Had Shingles. Saved my right eye…read more So there's that! Ha! Nice going "Colby!" He is a devilishly handsome doctor w/ a gentle bedside manner. His father (still alive) must be thankful.

I got LASIK recently and did well with it. But there is simply no excuse for making patients wait…read more30-60 minutes to be seen by anyone. Period. And that is just the FIRST waiting room. Then there are at least 2 other places to wait for a total of an hour and a half usually. You need better scheduling so that people during a workday aren't forced to take off half a day.

Dr Ahuja was very thorough and spent a good amount of time with me. He listened to what I was…read moresaying and explained everything very thoroughly. I highly recommend seeing him for your eye health!

I have been dealing with eye doctors for last 22 years and saw about dozen of them or more…read more Research of eye doctors on line and from multiple sources led me to make appointment with Doctor Ahuja. My reason for notorious search for the right doctor is very simple. Modern medicine practices are about money and continuous treatment instead of cure. Visits to doctors reminds me assembly line with 5 minutes time per part-patient. Yes sometimes there is no cure and continuous treatment is necessary and in such case you have to have a doctor who knows his field who will spend with you more than 5 minutes and take everything you have to say about your condition into consideration to make proper diagnosis and prescribe effective treatment. .After several visits to Dr Ahuja I concluded that he is the doctor whom I should visit 22 years ago and I am positive that half of my eye problems would likely never happen because I concluded as well that half of my problems were created by..........eye doctors. Dr Ahuja dedicates to you as much time as needed if it's 15 minutes or an hour. He has ability and patience to explain your problems advise and prescribe proper treatment if needed, He will answer all your question in language that you will understand. Even Though I am still seeing different eye specialists I still want to know what dr Ahuja's opinion is and have more complete explanation-picture about my condition and prescribed treatment. If you have any kind of eye problems I would highly recommend to start with Dr Richard Ahuja. No, I did not omit his personality in this review, its marked at the very top and measured in stars.

Staff are generally very impersonal. One male technician who screens your eyes prior to doctor's…read morevisit is very rude! Dr. Ruederman is very unfriendly and just rushes everything and doesn't give you a chance to talk or ask questions!

Dr Barbaro is so helpful. I recently had my eye exam there and that was the most thorough eye exam…read moreI've ever had. I am glad that I saw an opthalmologist rather than an optometrist.

I trust this place of business for my care and my families care …read more I go for ophthalmology retina specialist My sister would not be alive she had pulmonary embolism and DVT She goes to May doctors at the NW campus . I just went to an orthopaedics doctor and so far satisfied My daughter donated a kidney to a friend also The offices are small but comfortable . You may bring a support person with you. I go to the offices in Streaterville location at the main campus Some doctors have office locations at more than on place . If you have PPO it is fairly easy to get an office appointment

I would avoid the Dept. Of Ophthalmology at Northwestern University at all cost. I called the…read morescheduler for a pre-op appointment 6 times over more than 2 weeks with no response; the Ophthalmology Dept. 4 times who promised to have the scheduler call me, but again with no response; and the office of patient relations 2 times with no call back. I spent hours on my first appointment and now will start over with another provider. I've never felt so helpless and encountered such negligence. Don't fall into the same trap. I would give '0' rating if that was possible.

From start to finish, I had a great experience. They explained to me the entire procedure multiple…read moretimes as it's very scary getting work done on your eyes. What if I go blind? Nonetheless, the procedure was QUICK and PAINLESS. Highly recommend Lasik to all my friends. Whether it's here or another trusted source. The cherry on top was the text message from Dr Sharpe the evening after my procedure checking in with me. He was so kind, caring, and friendly. Thank you again for giving me a great vision.

I have nothing to say but "wow". From the gorgeous office, to the incredibly professional staff, to…read morethe extremely knowledgeable surgeon - this could not have been a better experience. Dr. Sharpe was outstanding and even texted me personally to make sure I was doing okay after the procedure. I have never experienced such a wonderful medical procedure. On top of that my vision is 20/15 and I have zero pain the very next day. Cannot recommend SharpeVision enough!

Dr. Basti is nothing short of a miracle worker surgeon. Dr. Basti operated twice on me, once for…read moreeach eye, performing very difficult and complex surgeries due to my prevailing eye issues. Both outcomes exceeded my expectations for what would be possible. Several other ophthalmologists had also recommended Dr. Basti to me as the correct and most talented surgeon given my complex visual issues. I wholeheartedly recommend him.

Horrible care. I feel as if my situation was made immeasurably worse from his care. There was…read moresomething I did not trust about the care I was receiving. I switched doctors and now after 2 other medical opinions; my suspicions were confirmed.

Being new to Chicago, I spent time researching optometrists in the area, and I'm really glad I…read morefound Dr. Shira. My experience with her was excellent, she was knowledgeable, efficient, helpful, and very thorough during the exam. I ended up getting a new glasses prescription since my vision had changed slightly. Dr. Shira was incredibly kind throughout the visit, and I felt well taken care of. Highly recommend!

I haven't had my eye check in longer than I care to mention. I was up front about this…read more From the moment I walked in here, I felt very taken care of! Their paperwork explained very thoroughly what to expect during my visit, what my insurance would, and would not cover, and what other diagnostic test they offer to better know the health of my eyes. There was a lot of up and down sitting, and going from room to room, but it was all kind of necessary. I didn't feel "cattle herded" though. Dr. Tran was so personal, professional, and pleasant! She made the testing seem so effortless, talking with me in between the exams she was performing. Compared to other eye exams I have went to in the past, this place stands out for impeccable customer service they offer. Will recommend to anyone I get the chance to

my ex husband had Lasik , when we were married and still no glasses :) it was only a few minutes an…read moreeye , totally worth it

Dr. Lubeck has a delightful bedside manner and is a genius when it came to diagnosing my cataract…read morequickly. I'm only 46 and lost clear vision in my right eye. I felt as if I was looking through wax paper. I am grateful for the professionalism of his team at Arbor Eye Center as well as the terrific Surgery Center where Dr. Lubeck performed my procedure - The Center for Minimally Invasive Surgery in Mokena, IL. Thank you again, Dr. Lubeck! I highly recommend your expertise and tremendous experience to anyone having vision concerns. My daily routine is back to normal.

Dr. Phelps was able to fix the ptosis on my left eye which I didn't have much confidence in…read morehappening due to two previous doctors having failed at doing this with the very same surgery.

I would unfortunately not recommend Dr. Phelps. I had a consult with him which he was 10 minutes…read morelate to. The call lasted about 20 minutes (consults are $250). He spent the majority of the call telling me that it gave him anxiety to operate on someone who doesn't live within driving distance of their office. That's a reasonable policy to have in place but I wish that information had been communicated to me before I waited 6 months for this appointment and paid $250. 19 minutes into talking with me, he said he had a patient who was "actually here in the office" and he needed to go. I found this incredibly rude. During our brief call, I got mixed signals from him about whether or not I would be allowed to have surgery since I don't live nearby. By the end of the consult, I asked the doctor point blank if he would recommend surgery and he said yes it would benefit me. He even sent an invoice for surgery! Then, the office informs me that he does not in fact recommend surgery. So Dr. Phelps lied to me during my consult. After a conversation with Jasmine the manager, it was clear that no one was at all sympathetic to my confusion and concerns. I was able to get my consult fee refunded which I was grateful for. However, I received no apologies and, overall, my experience at this facility seems fairly unacceptable for a doctor's office.

Surgery: 5 stars I…read morehad a droopy eye lid so my optometrist recommended I see Dr. Weiss for surgery to correct the problem. He was incredibly knowledgable about all aspect of the surgery and explained in great detail how the operation was going to be performed and what recovery was going to be like. He was so good with the operation that after my eye healed, I wanted to get it done to my other eye just because of how great of a job he did. Absolutely fantastic work. Logistics: 1 star I called in April to set up my surgery for Sept as they needed extra lead time to get it approved by my insurance. Then two months later, in June, I switched jobs so I called them to let them know my insurance had changed. They confirmed the change on their end so I thought everything was all set. Fast forward to a couple of weeks before my surgery when they called me and said that no one contacted my new insurance company for approval so now I have to reschedule my appointment to two months later. Wtf, I specifically called after my new job just so this stuff could be taken care of but clearly no one did. During consultation, they told me that my operation was covered by insurance because my droopy lid blocked my vision. However, they never told me that I had a deductible and I found out months later in a bill they sent So basically, you're telling me that during all of those times when I was there talking to the doctor, setting up appointments and playing phone tag to get my insurance worked out, you never bothered to explain to me how much this was actually going to be paid? After paying for my deductible with my FSA card over the phone, I told them to mail me the receipt so that I can submit the claim. Of course instead of sending me the itemized receipt that every person using FSA would need, they send me the credit card one which can't be submitted as FSA proof. So I have to call again and wait for another letter. Lastly, while Dr Weiss was great, his assistant isn't. When I was brought into the office, she asked me if I had high blood pressure. I answered no to which she responded with more questions about my exact blood pressure measurement. When I couldn't give her a number, seeing as how I can't measure my own blood pressure off the top of my head, she just made one up and wrote it on my chart! So in conclusion, 5 stars for Dr Weiss and his work, 1 star for all of the logistics surrounding my surgery.

I have been patient for at least 5 years all of a sudden things have gone downhill. I was…read moreprescribed Lumigan for eye pressure and initially the cost was $90 when I went to renew my prescription the pharmacy told me it would be $472 I declined. I called the office on Elston and left a message for my doctor asking for another drop no answer. Two days later I called and left another message, no answer. Three days later I went to the Elston Avenue office and talked to one of the clerks who took my information and told me someone would get back to me. Nothing. When I told my personal physician what happened she got me a referral to a new opthalmologist within 24 hours. Beware of dealing with Chicago Arbor Eye Institute.