I recently took a suit, some dress shirts, amd a nike hoodie that had a bad coffie stain on the front to Jonathan's cleaners. The lady at the front desk was so nice and when I tild hwr thta the suit was for a daddy daughter dance ahe assured me that they would do thre best. I shiwed the the hiddie and she amiled and said no problem well take care of rhat too. So fast forward to pickup up day and WOW!!!! My cloths looked better tgan when I bought them. The owner checked me out and he was just as nice as the lady drom the 1st day, and the price was cheaper than what I expected. I left with my stuff and was so happy that they helped me look the my best.. If you want timely, good pricing, service with a smile then this is the place. Thanks to everyone @ Jonathan's Cleaners, you guys are AWESOME!!!!! read more

Way to overpriced and still takes 4 days to get your stuff. $47 to get my top altered and my pants military pressed. I will not be going back here read more

BEWARE of alteration charges!!! Had the hem & the sleeves of a man's quarter zip shortened. I didn't mind paying the $40 for that, but then asked to have some elastic put inside the hem of sleeves WHILE it was being shortened. My bad for not asking beforehand, but who would charge another $20 to put two pieces of elastic in something they were already shortening? (I sew enough to know that was minimal additional labor) $60.+ for this alteration job was excessive! Won't be back. read more

I brough my work pants and shirts to get altered and dry cleaned here and I just have to say this place never disappoints the pants came out perfect and the shirts look brand new. The owner assured me I would have nothing to worry about. I was concerned because I had a time limit since the were my uniform but I got them on time. Thank you John. read more

I had a big problem! I live in LA but was getting married in Indio and didn't want to clean and steam my dress before it had to travel so I had to book a cleaner for my wedding dress that I had never met or tried before, which was very scary. But I spoke to John, the owner who was very accommodating and said they could do it in one day (I had a short timeline). I dropped it off and picked it up in less then 24 hours looking clean and steamed to perfection! read more

Jonathan's Cleaners - My Wedding Dress looked beautiful thanks to them! - Sewing & Alterations Near Me - La Quinta, California

Excellent alterations, done very quickly. Dry cleaning is done well and clothes look nice.

So I really don't like giving out 5 stars so liberally. Jonathan's Cleaners totally deserves the accolade. After Thanksgiving, I brought them my very nice (white) tablecloth and napkins given to my husband and I for our wedding. The experience of using them was nerve wracking, though we opted to since we rarely have dinner parties. Every time someone slightly nudged a glass of red wine, I cringed. Unfortunately, guests did eat cranberry sauce, and inevitably got lots of the crimson gel on the cloth napkins. Ack! So needless to say, ugly stains could be found blotted on the tablecloth and napkins as if people had been fingerpainting with wine and cranberry sauce. When I returned for my tablecloth and napkins, I took the plastic cover off and voila! Everything looked immaculate, as if no slobs had ever seen the wedding gifts. Jonathan's also does alterations and the woman there (wish I got her name), did a fantastic job measuring. They measure you there, then send the items needing alterations out. Pants, long winter coat and a dress all fit great now. There's also some signage in the store saying they use "Green Clean." Not sure what that is, though hope it's good for the trees. Prices - reasonable for a job well done. read more

I'm a bit torn to write this...but here it goes. My first experience (about 3-4 months ago) at Jonathan's Cleaners was non-descript. Dropped off an assortment of items, and they were ready when promised, although prices were a bit higher than expected. My second (and most likely last) experience was a couple weeks ago. I dropped off a pair of suit pants first thing Monday morning. I explained to the clerk that I needed them back no later than Wednesday afternoon, as I had late night cross-country flight for a wedding. On Wed, I tried calling at 5:30pm to make sure that the pants were for pick up...however, no-one answered. I arrived at 5:45pm and to my dismay, the doors were already locked and lights were off. What happened to your 6pm closing time??!?!? It's posted on your door, printed on your receipt, and even listed here on Yelp. Because of this, I had to wait until they opened the next morning, and ended up having to change my flight...which costed me more than if I had just bought a new suit....The thing that REALLY irked me was that when I mentioned it to the clerk the next morning (same one I had dropped the pants off with), she brushed it off and said, 'oh no, we close at 6.' ..... Then why was I left standing outside their locked doors at 5:45pm the previous evening?!?!?! ...without my pants!! No appology, no sympathy, nothing.....and on top of it, they misplaced my pants, so it took her over 20 minutes to find them, stashed in some random closet. I'm surprised I am giving them two stars (that was more like a 0.5 or 1 star experience)...I guess their green technology is worth adding a star. read more

I have been going to Jonathan's for several years . And they most recently lost my table cloth from restoration hardware and Jonathan completely denied losing it and said I never brought it in. I could not find my ticket so I could not plead my case that they did indeed lose it. So I let it go and had to buy another table cloth. I ended up Continuing going to Jonathan's and bringing in sheets and duvets every week. Same sheets and duvets weekly as my housekeeper takes them off and I send them to get dry cleaned. Today I went to Pick up my dry cleaning and they had someone else's duvet with my stuff and I told the nice lady who works there and she was shocked it wasn't mine. She put in a call to Jonathan to let him know about the duvet and also about my two sleeping bags that were faux fur and now looked like Sherpa . They are ruined . He then got on the phone with me and actually asked me if I was sure that wasn't mine ?!! The duvet !!! I mean seriously ! I know what I have ! Then he said asked if I was sure I even brought it in! Which clearly it's on my ticket ! He was so rude and put the blame on me and also said he didn't make the sleeping bags and he followed direction on how to Clean them therefore it's not his fault . So now I have two ruined sleeping bags one from Pbteen 189.00 and one from restoration hardware 159.00 plus tax and shipping on both . And a duvet missing at 160.00 plus tax and shipping as well. And basically it's apparently my fault and or I don't remember what I brought in????!! Even though I have all my tickets stating what I bought in! I have spent a fortune with Jonathan's weekly dry cleaning 4 peoples sheets and duvets Etc. And have never been treated so poorly by someone ! I have been a long costumer of yours Jonathan you should make good on these issues ! And not put it on the costumer ! I'm not taking my dry cleaning to you anymore! I would not us this cleaners again ! They are rude and ruin your stuff, loose your items and then have the nerve to blame you ! read more

I found myself in need of updating my military uniform again...luckily I already had a place in mind. Located near the new movie theater in a prime time shopping complex Jonathan's Cleaners has now become my main dry-cleaning and tailor adjustments to all my clothing. As soon as they saw my military uniform they remembered me from my last visit and needed no guidance when I told them what needed to be adjusted. The owner was working the front desk that day and made sure I would get my uniform back in time. The adjustments were done quicker than I expected and when I was able to look at them at home, could not notice anything wrong. I always recommend this spot to friends and is worth the drive. Overall 5 stars and highly recommend for any tailor, sewing, and cleaning needs for your clothing. They can make sure to have it done when you need it back. read more

3/29: nope. The one star is absolutely deserved for their alteration and sewing services. Their dry cleaning is fine but I have serious doubts about their quality control in general. They finally for the length right but all they did was hike up the material instead of actually getting rid of it. This resulted in a "bunching" that made the dress very unflattering and changed the shape completely. They never could get the straps right, with the stitching still showing. Same with the zipper on the formal gown, still won't zip. They did do a good job on the casual dresses' zipper. With four days left until the big event, I caved and went to a professional tailor. I will now be paying $120 total for alterations instead of $55. Thank you for wasting my time and money. read more

Jonathan's Cleaners - The "bunching" I was referring to - Sewing & Alterations Near Me - La Quinta, California

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There are tons of cleaners out there, but it's hard to find a good one you can trust. I also believe that you get what you pay for. They're not the cheapest shop in town, but there's a good reason for this - you're getting superior service and quality. If you're looking for the cheapest place to drop your clothes off at, then this isn't the place for you. At Jonathan's you can expect your most important items, like your business suits or pricey dinner gown, to be well taken care of. They'll treat your items with care. I get peace of mind knowing my stuff will be cleaned and pressed without any issues. The store staff are also really nice and professional. Don't base your decision on price alone - you'll risk your clothes getting ruined - instead, go to someone that actually takes pride in providing top-quality service at a fair price. read more

I would give it ZERO but not an option. I brought my things here because of the reviews and found that on many occasions the Owner is not present and you have to wait for him to call you(if he does) with a price. The 1st visit, I was told he would call with the price. He never called me. At this point it was the holidays and I just wanted to get the curtains cleaned for my client. The 2nd visit, I brought in a duvet, he charged me almost the same price it would be to to buy one. Guess what the stain did not come out for my client and he never gave me a discount. The 3rd visit I brought in something for my daughter who is 6 and he wanted to charge me an outrageous price for child size clothing. I walked out. It's been around 3 months and I decided I would take these curtains for my client and again, I was told he will call you for pricing. Mind you my clients pay me to drive the items there and if I don't like his price I have to drive back and charge my clients. Never mind gas and time an frustration. He calls me today with the price and it again is not far off of buying NEW curtains from a store. I asked him, why doesn't he give his employee some power in estimated costs, a range, if you don't want her to give an exact quote but to send clients home and wait to call them so at that point they don't want to drive back. They figure well why hassle just leave it there. Pretty smart business on his part! If he does't want to let his employee's work and have some control then he should be there from open to close. Will not refer this place for the desert it is sooo overpriced and his customer service skills are at the bottom of the barrel. read more

I have used Jonathan's for 2 years to perform all cleaning necessities, and any alterations we need done. My wife and I are both professionals that wear clothing requiring dry cleaning....or at least a better job of cleaning than we have time for. We have had spots removed, holes repaired, alterations....silk, cotton, rayon, wool and any other fabric you can think of cleaned there without issue (shrinkage, discoloration, etc). To say that Jonathan's has done a great job for us would be a gross understatement. Their service is impeccable and their meticulous care of our garments is much appreciated. I have never had an issue with anything we've taken there. We use them twice a month or so, and have other items altered or repaired on occasion. I would recommend Jonathan's to anyone who has concerns of proper care of their items. We worry no longer that our expensive professional clothing will be cared for and returned in better condition than we left it!!! As to comments of them being too expensive.....we tried other cleaners, as well, when we moved to the desert and found they are all similarly priced and not unreasonable. I disagree that they are expensive. If you are taking your clothing somewhere that is significantly cheaper than Jonathan's, just remember.....you get what you pay for. read more

I've had nothing but great experiences with this place! The owner John is really nice and always willing to help with issues or concerns. The staff is friendly and the customer service is excellent. I've seen reviewers complaining about hours and I totally disagree. They have an in-season and and out-season, it's easy to follow since it's the way of most small businesses in the desert. I also think complaining about a 5 minute window from closing is ridiculous. Plan better people! I used to live in Indio, so I started my relationship with Jonathan's cleaners several years ago when I was getting married. I've had my wedding dress done by them, my rehearsal dinner outfit, maternity wear alterations (I'm a short lady) and my bedspreads and blankets. My husband has all of his suits tailored there and he's been very happy with their work. Every time I've received excellent, personalized service that has been above par. All of my possessions have come back in great condition. If you're looking for a quality dry cleaners that has the mom and pop feel with a personal friendly touch, then I would strongly recommend Jonathan's. read more

I called Jonathan's to steam our daughter's wedding dress with kinda short notice. They graciously made it all work and the dress was steamed beautifully. read more

All star customer care. Came in and I was treated like family. The attendant welcomed me, was very helpful and gave me options for pickup. read more

Jonathan's Cleaners - Easy location to find and get to off of Washington in the Theater & Trader Joe shopping center. - Sewing & Alterations Near Me - La Quinta, California

Jonathan is by far the number #1 dry cleaner in the desert in terms of quality, price, customer service and turn around time in getting ones laundered items/ garments back to the customers. I have been using his company for several months now and I know that I can always rely on him and his great staff (Maria). They are the best. Daniel Ferretti read more

Great and humble place of business. Not frantic unlike another place in Bermuda dunes and best part of it is that I have had my expensive shirts and pants dry cleaned many times and not one issue. Very professional and highly recommended! My suit jacket buttons were ruined at the last laundry/dry cleaners and they never offered to assist. This place offered to help when I came in and they did not even know me at that time. Very kind and friendly place. I feel safe when I drop off my items to dry clean. Always on time and never any excuses. The lady up front works hard and in summer she stands in the heat of the store and still serves you with a smile. Thank you for the great service and attitude! J read more

Jonathan's Cleaners is my go-to now!! I had never had anything tailored before but needed my new fave pair of vintage jeans adjusted. I reached out on Yelp for a quote and got it in less than 30 min. Fast response!! And affordable! I was greeted by a very friendly lady, couldn't get her name, I explained what I wanted, she measured me , told me to come back in 5 days and I was out the door in 10 min. I didn't need them particularly quickly so the amount Of days didn't bother me, but if you need something quicker I suggest asking about that. I came back when told, needless today it was worth the wait, my jeans fit PERFECT! I'm a working college student on a budget and I definitely approve. read more

Needed to get a formal dress dry cleaned and remove some spots. Came out great and only took a few days! Reasonable pricing too!

I have been going to Jonathan's Cleaners for several years and have always been treated with superb customer service. They always do a great job with my dry cleaning and wouldn't think of going anywhere else!!!! read more

I love this cleaners! Not only is their dry cleaning fabulous their alterations are great! I was referred by my Dentist; Dr. Black, and I've been so happy. I love Maria who is so friendly and always greets you with a smile. I met the owner recently and he was also very friendly and professional. I highly recommend this cleaners as I have been very impressed. read more

Let me tell you the service you get here is far beyond what I expected and not only does Jonathan's Cleaners do an outstanding job in making everyones clothing look fantastic at great prices but they also do an outstanding job helping out the community and those in need. On December I read an article from the Desert Sun and saw that owner John Sohn of Jonathan's Cleaners collected donated coats and his cleaners cleaned these donated coats and gives them to an organization called The Narrow Door in Indio so that they help those who are in need of a coat to keep warm this holiday. Again Jonathan's Cleaners is by far above and beyond just a cleaner services who cares for your clothes to be cleaned properly, tailored and altered at a great price but you also have a gem of a small business giving back to their community. I will make it my effort to help this local business as much as possible every year. Thank you John Sohn and everyone at Jonathan's Cleaners for all your support in help giving back to the community and those in need. read more

I've come here for my regular dry cleaning and altering needs. I was very happy with this establishment until I dropped a brand new dress off to be altered. When I picked it up, the dress was missing the belt. I called and they told me that it was not there and it must have been me that misplaced it. The dress is brand new, tags still attached. The belt comes attached to the dress so it's not a free standing, easily removable belt. They accepted absolutely no accountability repeatedly told me that the tailor always returns the belts. She said she'd have the owner call me which was over a week ago and I never got a call. I would NOT recommend this business based on their lack of care to their clients. Because of their carelessness I am out of money on a new, unwearable dress and the cost of tailoring it. read more

I have to give Jonathan's Cleaners Five PLUS Stars for his excellent customer service! I had a concern about a piece of clothing that I had brought in. Jonathan immediately contacted me to resolve the issue. He is a great example of an owner that cares about his customers and is quick to remedy the situation. I would hope other small business owners would follow his example. read more

Great place. Good service. I take all my clothes I need to have altered here they've always done a good job.

We came here because he has great reviews and when we walked in we learned that Jonathon, the owner, was the one at the register! We needed 12 pair of pants hemmed and he helped us out with all of them. He was super friendly and professional! I really appreciate his great sense of customer service! read more

They could not hem my black jeans because they did not have thick black thread to match the stitching. I went to pick up my jeans and nothing was done, and nobody called me to let me know. How hard is it to acquire thick black thread for jeans???? read more

I am really impressed with the cleanliness and excellent service I received at Jonathan's cleaners! The staff was very friendly and courteous. My shirts, pants and suit were pressed and clean and handled with care! Another appealing aspect of Jonathan's Cleaners is that the owner runs a coat drive during the winter - they collect used coats, dry clean then, and give them to Narrow Door ministries which serves needy and homeless people in the valley. I will be back and highly recommend this excellent establishment! read more

BELIEVE the bad reviews! I came here on 11/1/2021 to drop off my wedding dress for cleaning and preservation. Which was stated online this cleaner does. I was told the turn around time would be about 2 weeks. 4 weeks went by and I got zero updates. I left a message for Jonathan who explained to me that there is a preservation box shortage (go figure) and he was unable to order a box for me but they "should" be able to get one if I waited about another month. I happily did so. Fast forward to now 12/13/2021 with NO update to regarding the box. I decided to bring my dress home because I didn't want to have it sit in their store and risk something happening to it. When I went to pick up the dress I had APPALLED by the price I was charred. $295?! Just for cleaning and no box. When I dropped it off in November I was told it would be under $175. The woman at the counter called Jonathan who confirmed the $295 price and it was my fault for misunderstanding. The women then proceeded to be completely unhelpful after checking me out. The dress was left outside the protective garment bag and she proceeded to leave me to put the dress inside the bag alone and left the counter without any parting words. BELIEVE THE REVIEWS when they say Jonathan's cleaners do not care about you. Awful customer service and I will never return. I felt I did extensive research and unfortunately Jonathan's was one of the few business who did both cleaning and preservation in my area (Coachella Valley). Look elsewhere. read more

I really liked this dry cleaner. The woman that works there is very nice. She has measured me several times for suit alterations and have always done a nice job. And I really like the fact that they are green. But, this week changed my perspective... I dropped off a suit for dry cleaning and a small repair on the seam of the pants. It was supposed to be ready for Monday. I went in to pick it up on Tuesday morning. It wasn't ready. The suit had been dry cleaned but the seam repair had not been done. The woman was apologetic and told me that they had forgot to send to the seamstress. She asked me if I could come back on Wednesday to pick up. I said that would be okay. Later on Tuesday I got a call from a man who I think is the owner. He told me that the repair on my pant leg had been made, but that he was unhappy with the way it had been done. He said he was sending it back to be done correctly. First off we are talking about 1/2 inch of seam that needed stitched. There's no way that could have been screwed up. But secondly the woman had given me a much different story, which was much more plausible. He fellow told me I could pick up my suit up after noon on Wednesday. The store is supposedly open until 6pm during the week. I pulled into their parking lot at 5:55 pm on Wednesday night and they were closed. Not happy!! read more

Did a good job getting some stains out of one of my dress shirts. Staff is professional and friendly which is nice compared to many socal dry cleaners. The place is clean and organized, I will definitely be coming back. read more

Here's to Jonathon's cleaners for their alteration skills and affordability. My blue blazer was in great shape but out of style with wide, cuffed shoulders. Having taken it to a competitor tailor well known in Palm Desert and flinching at the estimate to alter I went to Jonathon's where their cleaning ability had been first rate. When asked if I could wait a few days for completion of the alteration and agreeing to that, I was measured, chalked, pinned and sent home to wait. Eureka. Four days later my blazer was ready, hanging on a well stuffed hanger. Perfection as I tried it on. Like new. Now get this: I had shared the first tailor's estimate with Jonathon's which was almost nine times their price and they held to it. "Our price is our price and that's why we have satisfied returning clients" said my cheerful lady at the register. And she was the same woman who had measured, chalked and pinned in the first place. We both had a good laugh. Imagine the audacity of the Palm Desert tailor to want $180 for the job. Ladies and Gents, if you need expert tailoring ( not to mention excellent dry cleaning) Jonathon's in La Quinta is the place to go. read more

They did a great job on some same day cleaning that I had to have for work. Definitely feel they went above and beyond to accomodate me. I will be back! read more

They did the worst job I have ever seen on a pair of pants alteration. I had them shortened and didn't check them when I picked them up and then wore them and was so embarrassed. One pant leg was shortened too short and the other doesn't even look like it was shortened. There is no way they have any kind of quality control with how terrible this hem job was. I would never go there again. I won't even go to them to fix their mistake as I don't want them to touch my nice (and expensive) pants again! read more

I have been taking my wife's uniforms to Jonathan's Cleaners since November. He is great along with the ladies that work there! I am impressed that when I walk in he automatically know what I'm there for and doesn't even have to ask my name. That's what makes a business owner special! Even when we move further away from La Quinta, I will drive across the valley to take my stuff to them because they are that great! He's also done a few alterations for us and they turned out great! read more

Here's my complaint: who makes up the lion's share of dry cleaning patrons? Working professionals. So closing at 5 or even 6 during the week makes it almost impossible to get there. I finally went by at 2pm on a Saturday and they were closed. No explanation. Sign said open till 5. Closed. Thanks. Super helpful. You can close whenever you want I suppose...but I can take my business elsewhere. And I have. read more

I recently went back with a stack of work shirts. Nothing complicated but they did a great job as usual.

In the end John did agree to give us the jacket back for $12.50 (even though my wife actually offered him $20 when she first went to pick it up) and it was well cleaned and stain free. So postings on Yelp do matter!! In summation, I think Jonathan's is a competent dry cleaner, but they really need to be more thoughtful about customer service. read more