In all honesty.... I like how responsive Jones Premier is with the calls. A technician came and was very respectful and caring. I am a little concerned because I called to get my refrigerator "door open" notification fix and quite the non stop beeping sound. Paid for the initial visit for Diagnostic . It is still the exact same way and he recommended the board to be replaced after changing the security door switch. Fingers crossed it's not all that. Side note: Remember our grandma refrigerator? they just never broke. (Let me score with a 4, for meeting expectations.... Revisiting after parts arrive). read more

I recently used Desmond to tend to a 14 year old HVAC coil that had never been cleaned. I also had him do a complete tune-up. He did the job thoroughly and quickly. I am very pleased. The other quotes I received for the same tasks were simply unjustified. read more

I contacted Desmond for a toilet repair, and he came out the same day. He diagnosed the issue quickly and performed the work without delay. I also had him take care of a drywall issue I needed more time to resolve, and he did very well with that. Great work for the price, and I will reach out to him when I require any around-the-house work. read more

So, my Murphy bed broke just last night. One of the panels to open and close the bed came off due to pressure being applied to it while the bed was laying flat. We were freaking out. We thought that we would have to end up ordering a new bed, costing us thousands of dollars. I called this business to see if they could fix the problem. He quoted me at just $20 to take a look at the problem. He answered promptly when I called and he came the same day!!! That was unbelievable to me. I asked him to arrive at 2 p.m. and he came right on schedule. He arrived with a toolbox and was able to fix the problem in about two hours. He took an extra trip to the hardware store to find unique screws that he needed to fix the issue. He was prompt and professional the whole way. My issue was fixed perfectly and he only charged me $160 for the job, which included an extra $10 to fix a hole in my drywall that I had. He even offered to paint it himself, but we didn't have the specific paint needed on hand. I felt like I got a great deal price wise. For context, another business that I contacted want to charge me twice as much as a minimum for the same work. Paying him was also an incredibly simple process. He takes credit cards, so he emailed me an invoice and I was able to pay him on the spot with a credit card simply by clicking the invoice and putting in my info. Very easy and convenient. This is the sort of person who you want on speed dial if you need handyman work done around your home. I am incredibly satisfied and strongly recommend him if you're in need of the services he offers. He is responsive, professional and charges a fair price for his work. I highly recommend this business! read more

It was a great experience I called this company and it was on Sunday because my fridge stoped working and I needed someone very quick to help me He came and patiently looked all the options to make sure could be fix it so no need a new one It did not take too long and was amazing to see my fridge go back to work and well Thank you for being responsibleto come on sunday and help me I really recommend you And I will definitely call you if I need help with something else read more

Desmond is wonderful. He's easy to get a hold of and works with your schedule well. He shows up in time and is just a lovely person to work with. He's super professional, knows his stuff, works hard and provides excellent quality. Could not be happier to have found such a dependable and well rounded handyman who I can trust to provide the best service. Highly recommend! read more

Great service! Was on time, wore mask and was all about doing the job right. We dealt with plenty other companies and he taught me things about our AC Unit that we had no clue about. Highly recommend and will be our goto person for home repairs/maintenance going forward read more

Great job, priced fairly, super quick response! It's hard to find a handyman to do things around the house, especially for an older couple. Thank you so very much!!! read more

I contacted Desmond and he responded immediately. He made an appointment and showed up on time. He had no problem installing the vertical blinds that other handymen found challenging. He was in and out in no time and everything works perfectly. I'll be calling him next time I need a handyman read more

Desmond responded immediately to our quote. He was very communicative and timely. Respectful and willing to work around our time. Personable. Fair in his pricing. Thorough in his job and open to explain each step. We greatly appreciate your help Desmond! read more

Desmond showed up as promised and did the job quickly and at a great price. Will definitely use him again

Fantastic handyman! I was looking for a good one on yelp a couple of years ago, and then recently. Both times, I selected the same guy since I forgot to save his number. So have used him twice now and will continue to do so as the need arises. Highly recommended! read more

Desmond , is very professional, trustworthy, and knowledgeable.. We have used him twice. Once to change our fan hood over the stove and the 2nd time to add flood lights. Everything about the process was clean and professional. Finally we found a professional in his field. The quality and quickness made it worth every Penny! read more

Desmond responded quickly, showed up on time, worked efficiently and competently, and did a great job. I highly recommend him; he's a very nice guy. read more

Desmond showed up and shined. He was able to fix our tenants maintenance issues with speed, ease and professionalism. He is now our preferred handyman for our rental properties in the Orlando and surrounding areas. We look forward to working with him read more

Desmond was very professional and got multiple projects done quickly and efficiently. Highly recommend.

Our family will gladly hire Mr. Jones for any and all future handyman services! We had an urgent request to install bathroom grab bars in my aunt's house. My aunt had just started receiving hospice care in her home, and hospice recommended immediate safety measures. Mr. Jones said he would come to the house the next day, and then he went the extra step of going to a hardware store to find the right sizes and colors of bars (because what we bought didn't work). His work was thorough and thoughtful -- positioning the bars to fit my aunt's height and reach, anchoring the bars to ensure they were absolutely stable supports, and cleaning the full bath area to remove tile dust and debris. Mr. Jones' work was excellent. And our family is very grateful. read more

Great experience and recommend Desmond for anything you might need. He showed up promptly, was polite and professional and made the repairs we needed done quickly. I couldn't have been happier, hope to work with him again in the future. read more

Desmond is knowledgeable and professional, he was able to diagnose our "clunking refrigerator" and find a solution in a few minutes. I would recommend him. read more

I am happy to have found Desmond. My husband and I are in the process of buying a house and sent Desmond our inspection report to provide an estimate for the work to be completed. He was quick to respond, and while we decided to not purchase that house, I hope to work with Desmond on our future house. read more

He answered my calls , was on time , very fast and into details he installed light with fan and hanged 3 piece pictures he did a great job.

My tenant requested some repairs on the windows, closet shelves, hot water temperature, and outlets. I found Jones Premier services on Yelp based on the reviews rating. The owner, Desmond, was very responsive, polite, and took care of everything pretty quick. My tenant was happy and I was happy. I also hired him to fix my other condo when my tenant notified me there was a leak on the AC system. Now, I always call him if I have any problems with any of my condos in Orlando. He is very reliable and helpful. I know I can trust him do good quality job. I recommend him in heart beat. Thanks Desmond!! read more

Desmond left me in a tight bind. He did a previous job for me and we discussed a larger job of him removing/installing a hot water heater, repairing subfloor, and replacing tile in my laundry room and entry way (less than 120 sq ft total). He gave me a quote with a contingency that it may vary $100-$300 depending on a specific factor of flooring. I covered the cost of all material. When we were getting close to time to start the job, he told me he spoke with a friend and he may have bidded the job low. But he didn't give me an updated cost. When the day came to do the job, Desmond came, began to remove my floor, he realized he in over his head and stopped to call his friend to come help. Him and his friend removed 25% of my laundry tile/subfloor and began ripping tile up my entryway. They discussed material needed and both left for Home Depot. Because he works after he leaves his regular job, it was getting late in the evening, I had to have an early start so I left the home for him to continue to work. Roughly 1 hour later before bed, I checked my email and had received an updated quote from Desmond that was 4xs the initial quote. I understand that factors change but the pricing per sq ft in basic items like the removal/install tile and cost to remove/install a new hot water heater multiplied 300-400%. This email was sent by Desmond was not precautioned with a phone call or followed by one from him. I called him immediately and inquired about his timeline to get the job done. He then told me that though he started to remove the floor and subfloor that he could not finish the job until the following weekend (leaving the floor in that condition for 10 days), due to having his son and he would notify me when he made alternative plans. The start date was set by Desmond with no forewarnings of this. The following morning I sat down and analyzed the new invoice. I texted Desmond to call me to discuss. When I asked about the dramatic change he told me the total cost was what his friend said he should charge and he made up line item amounts to get to that total. So there was little to no justification of specific items pricing other than trying to get to a random new total. I pushed back as to why his totals came to 4-5xs what anyone else would charge per sq ft and he stated that he had to speak to his friend about that pricing. I never received a response after that conversation. I am now left to deal with a big gaping hole in my homes floor. Desmond is great for small jobs but indeed got in over his head with this one. I was fortunate enough to find a contractor who could give me reputable prices and who could have a conversation with me to justify costs. read more

We had a garbage disposal leak that caused some water damage under our kitchen sink. Desmond was very responsive to my original message and all messages after that. He got done with the work fast snd it was a quality job. I would highly recommend him for any work you have. read more

Very professional, efficient, and reliable. He stayed until he could figure out what was wrong - which ended up being our plumbing and not our washing machine. He was on time and responsive and great at communicating mechanical problems in a way that anyone could understand. Highly recommend his services. read more

Never showed up for job or called to explain why he didn't come. Very timely with providing quote. I waited at home expecting him to call or email. I would have expected a courtesy call if he couldn't make it. Disappointing read more

Desmond hung out a new ceiling fan and three light fixtures. Worked neat, very accommodating and he did a great job.

Desmond was very professional and he made it ontime as promise I was satisfied with my table set up and I would recommend him for your next project read more

I hired Mr. Jones on June 26, 2020 for furniture assembly. Desmond responded to my just-before- noon inquiry within a few minutes. I needed same-day services, and he accommodated my request. I met him at my place at 2pm to let him in. We agreed that when he's done he'd send me a picture of the assembled couch for purposes of payment. I had asked Desmond to please leave the boxes and trash inside the apartment and to lock the door behind him when he was done. Everything was done perfect. I recommend him and would hire again. read more

I have used Jones Residential Services for the past 2 months for my properties and Desmond has always been prompt, courteous, reliable and most importantly to my landlords fair priced. I highly recommend Jones Residential and will continue to use them from everything from blinds to water damage repair. read more

Every now and then you get a chance to experience exceptional customer service. I'm a jam with company coming our washer broke. Through Yelp I found Desmond Jones. He not only came same day but at a time that worked for me. Fixed it right away. I highly recommend him and will call him the next time I have a need. Thanks Desmond read more

I have two old ceiling fans that needed to be replaced. I purchased the new fans in advance of contacting a company to do the installation. After doing some research on electrical companies online, I settled with Jones Premier Residential Services based on their reviews and website information. When I called this company, a gentleman by the name of Desmond answered. He was very pleasant and professional. He made an appointment for me that was convenient with my time. I received text and email confirmations regarding my appointment. On the day of my appointment, Desmond Jones arrived at my home on time. He had a professional appearance and attitude. Desmond even took the necessary Covid precautions. After introducing himself, we began to converse about the work that needed to be performed. He explained what would be required and then provided me with an estimate. Desmond was very honest, sincere, and courteous. We agreed on a price and the work proceeded. Within a short period of time, the service was completed. He politely asked me and my wife to inspect the service and asked if we were satisfied. I have to say that Desmond is extremely conscientious and he does his work as a perfectionist. My wife and I were extremely impressed with the results. His work was an absolute masterpiece!! The price Jones Premier Residential Services charged for the work was very fair!! I would recommend this company to anyone searching for a quality electrical company. This is a 5+ star company!! James & Vie D. read more

This company is absolutely amazing. Jones Premier went above and beyond to get my living room TV hung on the wall and even went to get extra parts so that this could happen. I would highly recommend this gentleman. read more

My fiancé and I moved from our old apartment to a new one and we need our TVs mounted, but pictures placed on the wall. Not only did he come out the next day he quoted us better than any other handyman!!. He was on time, very helpful in explaining everything that he was doing and even put a strip on the wall to hide all the cords. I'm really into reviews and checking who I hire and I can swear by him. We will definitely be using his services again when we move again this time into our first home. read more

Desmond was wonderful! He was thoughtful, kind, honest and I just cannot say enough good things about him. He diagnosed the problem and talked to us the whole time about what he was doing. Please do not hesitate to use this company! Thank you Desmond! read more

Desmond's responsive, knowledgeable, and provided the level of quality you'd want. Highly recommend and we look forward to having his help in the future! read more

After working with Desmond multiple times to install/fix various hardware and appliances, I can truly affirm that he provides exceptional service and exceeded my expectations, especially as a perfectionist myself! He responds in a timely manner, comes well prepared, and really devotes his time. Desmond is very knowledgeable and extremely diligent with all the work that he does. He is professional, responsible, and dependable. Desmond was able to troubleshoot and solve every obstacle he came across. His prices are fair and well worth the quality job that he does each and every time. He is a true expert! read more

Desmond was amazing!! Great communication and responded very quickly!!! He was very accommodating and respectful of my timeline. Desmond is very knowledgeable and asks all the right questions in order to get the job done correctly. I would not hesitate to recommend him or call him again in the future. A++++ read more

Desmond answered my email within minutes and was able to come to my house the same afternoon! He installed all of my curtain rods and a wall hanging very quickly and professionally. He gave me a price for the work up front, which was extremely good, and it didn't change after all the work was finished! Also, I found him to be very respectful and friendly! I'm going to do more work and will definitely call Desmond again! I am very pleased! Great job!! read more